“By far, not only the worst agents I've ever worked ......”
1 Star Review
Apr 24,2017
By:
'A'
Apr 24,2017
Branch: London, 70 Upper Richmond Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TW10
Branch: London, 70 Upper Richmond Road
Lettings (as a Tenant)
Postcode: TW10
14
people found
this helpful
By far, not only the worst agents I've ever worked with, but also, the worst type of people you could imagine, rude, liars... I just finished my tenancy with them and taking advantage that I went back to my country they just gave me back half of the deposit alleging expenses in the room (cleaning, a new mattress...) that are a lie. I´m searching a way to sue them because I want my money back. When I send them an e-mail asking for the rest of the money, Chris Florence made up a false accusation trying to threat me (I´ve got e-mails and proves of everything)
Also, just to say some of the things that happened in our property:
- The fridge was broken for two months and the only thing they did is provide us with one of those small fridge ( for four people)
- The dishwashing machine didn´t work in all this 6 months
- The vacuum cleaner was broken, they didn't repare it
- They didn´t gave me the magnetic card to open the front door so during six months I entered the property by the cars door
- They say they provide professional cleaning, but the cleaner only comes once a week during one hour, is absolutely impossible for him/her to clean all the common areas and all the rooms.
As I said at the beginning, I´ve got proves that all the extra charges they charged me are fake and that Chris threated me with false accusations, I´ve got the e-mails and I have no problem in uploading here the images. And not only Chris, Tom & Greg are the same type, they are only looking for your money, and once you sign the contract you are nothing to them. *
Please, avoid them, it doesn´t matter how good they seem at the beginning, all lies.
As I said, I´m back in my country (Spain) searching ways to sue them to get my money back, if anyone knows any association that may help me to sue abroad I would highly appreciate it.
14
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