We had this beautiful house rented with a contract for 12 months and 4 months down the line, unfortunate family events determined us to bring our contract to an early end and move to our home country. Chetna was very understanding and supportive, and she managed to explain and convince the Lanlord about our situation in such a way that we didn\'t have to pay any penalties. Conran Estates is definately one of the best Lettings Agencies we worked with since we came in London in 2003. Both me and my wife were very surprised with the warm aproach and quick service they offered through our stay. We can only hope that if the future brings us back to London they will accept us as their clients again. Chetna, thank you for your support.