100% lettings valuation accuracy
50% lettings fee satisfaction
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2024
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Jun 07,2009
Jun 07,2009
2
people found
this helpful
this helpful
- Didn't fix things we asked to be fixed for over a year. Some things weren't fixed even after we moved out. We couldn't have a shower properly for 2 months.
- Staff didn't turn up for appointments.
- Staff were argumentative, very unhelpful, unsympathetic, and ignorant.
- When fire alarm was set off by accident, the emergency phone number didn't work and they promised to review the fire regulations and give guidance to all tenants. This didn't happen.
- Allow really bad tenants to live in their properties, even though the induction process is fairly strict. Example: some tenants near to us used to kick their front door down on Saturday nights or press every flats' buzzer repeatedly when they had forgotten their key, usually after midnight, as well as causing other criminal damage (punching walls, etc). Police were called twice but Bradgate Property Management did nothing and we had no apology or explanation.
- Takes 2 or 3 times asking to get things done.
Impossible to arrange for someone to come and fix things in the flat without taking a day off work because Bradgate simply won't work after 5:30pm or on weekends. In my opinion this is unacceptable. What's worse is the 2 times I had a day off work for them to come round they didn't turn up!!!
- Came round without an appointment and tried to use master key in the early morning (Saturday) when we were still asleep. Another time staff entered our flat with their master key when we were there. They did have an appointment but entered without knocking!
- Didn't give us a key for the letter box on induction and it took 7 months of asking to get it. Although we requested a second set of keys, which they said would be fine at the induction, we didn't receive them for months.
- Bradgate Property Management have a disgraceful attitude at worst and at best are untrustworthy and very hard work. This company doesn't deserve to survive - this recession or otherwise. Highly un-recommended.
- Staff didn't turn up for appointments.
- Staff were argumentative, very unhelpful, unsympathetic, and ignorant.
- When fire alarm was set off by accident, the emergency phone number didn't work and they promised to review the fire regulations and give guidance to all tenants. This didn't happen.
- Allow really bad tenants to live in their properties, even though the induction process is fairly strict. Example: some tenants near to us used to kick their front door down on Saturday nights or press every flats' buzzer repeatedly when they had forgotten their key, usually after midnight, as well as causing other criminal damage (punching walls, etc). Police were called twice but Bradgate Property Management did nothing and we had no apology or explanation.
- Takes 2 or 3 times asking to get things done.
Impossible to arrange for someone to come and fix things in the flat without taking a day off work because Bradgate simply won't work after 5:30pm or on weekends. In my opinion this is unacceptable. What's worse is the 2 times I had a day off work for them to come round they didn't turn up!!!
- Came round without an appointment and tried to use master key in the early morning (Saturday) when we were still asleep. Another time staff entered our flat with their master key when we were there. They did have an appointment but entered without knocking!
- Didn't give us a key for the letter box on induction and it took 7 months of asking to get it. Although we requested a second set of keys, which they said would be fine at the induction, we didn't receive them for months.
- Bradgate Property Management have a disgraceful attitude at worst and at best are untrustworthy and very hard work. This company doesn't deserve to survive - this recession or otherwise. Highly un-recommended.
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Latest Reviews
24th Sep 2018
reviewed by 'Topeliusle'
5th Mar 2014
reviewed by 'Kathryn'
Opening Hours
Address
Bradgate Property Management
Bradgate House Eva May Building, Windsor Street
Hinckley
Leicestershire
LE10
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Lettings | 100% | 50% | £450 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 1 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Apr 06,2020
Apr 06,2020
1
people found
this helpful
this helpful
AVOID AVOID AVOID!!!!! This has been the worst rental experience ever.. We have rented for over 10 years with 3 different agents all no issues. This has been terrible, house was not maintained appropriately, rent increased ever year no matter what the climate. Landlords turning up walking ...
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Sep 24,2018
Sep 24,2018
1
people found
this helpful
this helpful
I have attempted to view & lease a property in Stoneygate; telephone never available, messages left not returned & emails ignored....
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Comment on agent fees
Charities perform better.
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Jun 05,2014
Jun 05,2014
1
people found
this helpful
this helpful
We, 1st visited property and the previous tenants had done some damage to various things, cracked sockets and broken switches, these were all repaired within the week before we moved in. other things that have wornout/broken have always been fixed within the week reported ...
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Mar 05,2014
Mar 05,2014
2
people found
this helpful
this helpful
We first encountered Bradgate Property Management when we were considering buying property to let. Mr Wray was most helpful in advising us of the standard that we needed to achieve in order to make our property the best it could possibly be, for potential incoming ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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