Terrible service, takes ages to resolve issues. And does not care about its tenants. Properties seem to be left to go into disrepair by landlords, and this is not spotted by them (Acorn). We know of 4-5 properties like this now after speaking to other people who have used Acorn to let property. Avoid these guys seriously. We will!
What agent could do to change your mind?
Avoid at all costs!