“Extremely rude staff, who con tenants into terms not previously ......”
1 Star Review
Apr 16,2017
By:
'Conned'
Apr 16,2017
Branch: London, 70 Upper Richmond Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: SW16
Branch: London, 70 Upper Richmond Road
Lettings (Prospective customer)
Postcode: SW16
14
people found
this helpful
Extremely rude staff, who con tenants into terms not previously mentioned at viewings. Very rushed and pushy when getting you to sign up to their rooms and then rude thereafter on the phone or by email when you have worked out that you have been swindled out of the holding fee. Greg, Chris and Tom work as a tag team and back you into a corner, Greg starts the hustle with his pushy and fake charm during the viewings then once you've signed up be prepared to be on the receiving end of horrific, all most threatening emails from Tom and then when you try to escalate to the MD Chris Florence be prepared for rude, sarcastic and smug emails backing up his two employees and basically telling you its your word against all of theirs so don't even try to take it any further. Their whole operation needs to be stopped, absolutely disgraceful, immoral company.
Comment on agent fees
bad
14
people found
this helpful
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