Islington, London, N1
4.8/5, 149 reviews
97% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Square Quarters Letting Agents - Click to Visit Our Website

“I was cheated by the estate agent. I rented a ......”

Share on :
Apr 11,2017
Minithumbdown
By: 'Cheated by the estate agent'
Apr 11,2017
2 people found
this helpful
I was cheated by the estate agent. I rented a small and old studio flat at Holloway Road on june 2016. Basically i chose this one because was "bills included" and near my job in Camden Town. Quite expensive by the way, but "bills included". Now, the bills started to show up for me to pay and i realized that he gave me a contract to sign with bills not included. My falt to believe on him when i was excited to move and he said for me to sign the contract where was everything we had talked about. I just sign it, i didn't read every single line, i believed on him! Now i'm feeling wasted cheated for this agency. Worst rent strategy ever! And a lesson for me to read every single small line before to sign anything. Ah, i forgot to say that they charged 10% more of the deposit, agent fee and first month rent (quite a good money!) because i paid by CASH!!!!!
Was this helpful? Yes
By: Customer Services
Apr 15, 2017
I am really sorry to hear that you are not satisfied with the service received. Our customers are very important to us as we are not no.1, YOU ARE. You have been in the property for almost a year now and I understand you have just received your first bill. When you sent the bill to us and said that you were told all bills were included we checked three things before coming back to you. 1) The property advert - this did not say bills included 2) The tenancy agreement which you read carefully in detail and asked questions before signing 3) Most importantly we have a 10 point checklist which we go through with all tenants at the point of signing with the most important clauses of the contract we read through each point and get you to tick and sign that you understand. One of the points states "The tenant is responsible for all utility bills and for changing into your name" you signed and ticked that you understood. These three points made us very clear that you were not mislead. You were also incorrect about the fee if paying in cash, we always advise tenants to pay by card as its easier for us as we do not need to make a visit to the bank, as per our tenant information sheet there is a 3% surcharge, not 10% should you pay by cash as commercial banks charge for depositing cash. It is a tenant's choice how they pay the move in monies.

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Square Quarters
301 Caledonian Road
Islington,London
Greater London
N1 1DT
02076199191

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £28,000 £1,000,000
Lettings 96% 94% £759 £2,643
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 0 78 3 13 0 22 0 2 2
Areas covered
  • N1
  • E9
  • N5
  • WC1
  • N7
  • NW1
  • N4
  • N16
  • N19
  • E1
  • E2
  • E3
  • E8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA NLA DPS SAGEagent
Latest Properties
Images & Videos

“Adrienne has been very helpful during our sta......”

Share on :
Sep 24,2020
Minithumbup
Adrienn
By: 'Mike Yuan'
Sep 24,2020
0 people found
this helpful
Adrienne has been very helpful during our stay at the property. She is very responsive to our plights and inquires, and we are grateful for everything she's done during the past year...
read full review
Was this helpful? Yes

“The first- and second-order communication of ......”

Share on :
Sep 23,2020
Minithumbup
Adrienn
By: 'Konor Sajti'
Sep 23,2020
0 people found
this helpful
The first- and second-order communication of the company was excellent. We could always reach out for the agents who were without exception nice and helpful....
read full review
Was this helpful? Yes

“Review...”

Share on :
Sep 23,2020
Minithumbup
Adrienn
By: 'Sebestyen Pfisztner'
Sep 23,2020
0 people found
this helpful
Adrienne was very helpful, she answered my e-mails almost immediately. The company gave me all necessary information in advance to help my move-in....
read full review
Was this helpful? Yes

“I though the agency was very helpful. As firs......”

Share on :
Sep 23,2020
Minithumbup
Adrienn
By: 'Botond Kende Kerti'
Sep 23,2020
0 people found
this helpful
I though the agency was very helpful. As first time tenants from a foreign country, they provided all the information we needed in order to be able to get the flat we wanted....
read full review
Was this helpful? Yes

“I cannot recommend Square Quarters highly eno......”

Share on :
Aug 26,2020
Minithumbup
Dean
Adrienn
By: 'Walter Jones'
Aug 26,2020
0 people found
this helpful
I cannot recommend Square Quarters highly enough . After a year of trying to sell my lovely studio through incompetent agents and online auction sites I was approached by Dean the manager of Square Quarters. I had purchased my studio through them. He was rightly shocked ...
read full review
Was this helpful? Yes

“Both Dean and Adrienne were very helpful, pol......”

Share on :
Aug 17,2020
Minithumbup
Dean
Adrienn
By: 'Loukas Peploe'
Aug 17,2020
0 people found
this helpful
Both Dean and Adrienne were very helpful, polite and quick to respond to any questions i had to make the move process smooth....
read full review
Was this helpful? Yes

“Friendly, understanding and patient!...”

Share on :
Aug 13,2020
Minithumbup
Dean
By: 'Ashleigh Williams'
Aug 13,2020
0 people found
this helpful
Friendly, understanding and patient! Buying a property is not easy but I was helped and guided the whole way. I used the recommended broker and solicitor too....
read full review
Was this helpful? Yes

“It was a great pleasure working with Square Q......”

Share on :
Jun 14,2020
Minithumbup
Adrienn
Dean
By: 'Dewan Chowdhury'
Jun 14,2020
0 people found
this helpful
It was a great pleasure working with Square Quarters 1st time ever. The whole move in process was simple, smooth and fast even in this pandemic lockdown situation. A huge thank for Dean and Adrienne who manage everything,they are very helpful, professional and extraordinary....
read full review
Was this helpful? Yes

“I would like to say how grateful I am for ......”

Share on :
May 26,2020
Minithumbup
Frank
Adrienn
By: 'Adel'
May 26,2020
0 people found
this helpful
I would like to say how grateful I am for the services of Adrienne and Frank. Both were very kind, polite, flexible with a quick response to various situations. Adrienne has proven to be a person in the right place. Especially now in difficult COV ...
read full review
Was this helpful? Yes

“I cannot recommend Square Quarters highly eno......”

Share on :
Apr 14,2020
Minithumbup
Dean
Adrienn
By: 'Walter Jones'
Apr 14,2020
1 people found
this helpful
I cannot recommend Square Quarters highly enough . After a year of trying to sell my lovely studio through incompetent agents and online auction sites I was approached by Dean the manager of Square Quarters. I had purchased my studio through them. He was rightly shocked ...
read full review
Was this helpful? Yes

“Very helpful and professional with understand......”

Share on :
Mar 04,2020
Minithumbup
Frank
By: 'Fotios giousanis'
Mar 04,2020
0 people found
this helpful
Very helpful and professional with understanding 24-7 help quick with always there for any information any question thank you very much...
read full review
Was this helpful? Yes

“Dean was great and the whole process was made......”

Share on :
Feb 08,2020
Minithumbup
Dean
By: 'Mr S Taylor'
Feb 08,2020
0 people found
this helpful
Dean was great and the whole process was made easy for us. Super helpful with all of our questions and never unavailable....
read full review
Was this helpful? Yes

“Great Service...”

Share on :
Jan 12,2020
Minithumbup
Adrienn
By: 'Jamie'
Jan 12,2020
0 people found
this helpful
The staff at Square Quarters are friendly and efficient, which made for a smooth move in. Adrienne is particularly approachable and she was concerned to make sure I settled into my new accommodation. I would recommend Square Quarters....
read full review
Was this helpful? Yes

“He is friendly and really helped me a lot. Th......”

Share on :
Jan 11,2020
Minithumbup
Frank
By: 'HYEONGWOO CHOI'
Jan 11,2020
0 people found
this helpful
He is friendly and really helped me a lot. Thank god that I met an agent like him. Thank you so much....
read full review
Was this helpful? Yes

“Adrienne and Yannick have been great!...”

Share on :
Nov 26,2019
Minithumbup
Adrienn
Yannick
By: 'Barbara Robles'
Nov 26,2019
0 people found
this helpful
Adrienne and Yannick have been very helpful and available at all times. Making the process of renting and moving very easy....
read full review
Was this helpful? Yes

“Perfect services...”

Share on :
Oct 10,2019
Minithumbup
Adrienn
By: 'Chaofan Zhu'
Oct 10,2019
0 people found
this helpful
Very good services Very nice staff, always patient and willing to help it was a wonderful year for me with Square Quarters...
read full review
Was this helpful? Yes

“Good Experience. Frank and the team of Square......”

Share on :
Oct 09,2019
Minithumbup
Frank
Adrienn
By: 'Cesar Del Valle'
Oct 09,2019
0 people found
this helpful
Good Experience. Frank and the team of Square Quarters were really helpful in finding me the ideal apartment at the perfect location. The whole payment process was quite easy and Im overall pleased with the services....
read full review
Was this helpful? Yes

“very helpful and always there when you need t......”

Share on :
Oct 08,2019
Minithumbup
Frank
By: 'spyridon koimtzidis'
Oct 08,2019
0 people found
this helpful
very helpful and always there when you need them also very kind and understanding, we had some issues with the contract but they sort it out fast....
read full review
Was this helpful? Yes

“Do what is required of a Lettings Agent. Ext......”

Share on :
Sep 30,2019
Minithumbup
Dean
Adrienn
By: 'Julie Muhammad'
Sep 30,2019
0 people found
this helpful
Do what is required of a Lettings Agent. Extremely accommodating and professional. Very pleased with the service offered, would have no hesitation in recommending them....
read full review
Attachments

Review file
Review file
Review file
Review file
Review file
Was this helpful? Yes

“We really enjoyed working with Square Quarter......”

Share on :
Sep 27,2019
Minithumbup
Frank
By: 'Laurent Lohmann'
Sep 27,2019
0 people found
this helpful
We really enjoyed working with Square Quarters. Frank was very patient with walking us through every single step to renting our new apartment....
read full review
Was this helpful? Yes

“Yannick was aware of our plights as internati......”

Share on :
Sep 24,2019
Minithumbup
Yannick
Adrienn
By: 'Mike Yuan'
Sep 24,2019
0 people found
this helpful
Yannick was aware of our plights as international students who weren't yet in London and sent us very detailed videos of the property. Adrienne was responsive to our questions via emails and made the communication process very simple....
read full review
Was this helpful? Yes

“Very good service! I managed to find a nice p......”

Share on :
Sep 22,2019
Minithumbup
Yannick
By: 'Paul Allain'
Sep 22,2019
0 people found
this helpful
Very good service! I managed to find a nice place to rent in no time thanks to the amazing team!...
read full review
Was this helpful? Yes

“I was looking for a property from overseas so......”

Share on :
Sep 21,2019
Minithumbup
Yannick
Adrienn
By: 'Kelly Liu'
Sep 21,2019
0 people found
this helpful
I was looking for a property from overseas so wasn’t able to go to property viewings, and Yannick was extremely helpful in finding us the suitable property, shooting detailed videos of the flat and answering my questions. Afterwards Adrienne also helped us with paperwork ...
read full review
Was this helpful? Yes

“They are fantastic. They did a great work to ......”

Share on :
Sep 20,2019
Minithumbup
Yannick
Adrienn
By: 'Veronique Ma'
Sep 20,2019
0 people found
this helpful
They are fantastic. They did a great work to help me in all the process of finding a property. Yannick is amazing. Adrienn is a master for adminstrative work....
read full review
Was this helpful? Yes

“Excellent Service, Professional and Professional...”

Share on :
Aug 27,2019
Minithumbup
Dean
Charlotte
By: 'Selam'
Aug 27,2019
0 people found
this helpful
Dean and Charlotte were very supportive to me as a first-time landlord with no deep knowledge and experience on letting property. They were fantastic in providing great advice and assistance throughout the letting process and beyond. They were very thorough, pleasant, friendly and patient during ...
read full review
Was this helpful? Yes
Staff picture Dean
(52)
Staff picture Charlotte
(29)
Staff picture Adrienn
(28)
Staff picture Sabihah
(21)
No image available Loubna
(10)
No image available Yannick
(7)
No image available Frank
(7)
No image available Mark
(2)
Staff picture Mike
(3)
No image available Ounita
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:47 AM 01/10/2018 by Dean

Awards won by Square Quarters, London N1 1DT


As Seen On

Get in touch with

Square Quarters

Branch - Islington, London, N1