Islington, London, N1
4.8/5, 134 reviews
96% recommended
100% sales valuation accuracy
100% sales fee satisfaction
96% lettings valuation accuracy
94% lettings fee satisfaction
Square Quarters Letting Agents - Click to Visit Our Website

“I was cheated by the estate agent. I rented a ......”

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Apr 11,2017
Minithumbdown
By: 'Cheated by the estate agent'
Apr 11,2017
2 people found
this helpful
I was cheated by the estate agent. I rented a small and old studio flat at Holloway Road on june 2016. Basically i chose this one because was "bills included" and near my job in Camden Town. Quite expensive by the way, but "bills included". Now, the bills started to show up for me to pay and i realized that he gave me a contract to sign with bills not included. My falt to believe on him when i was excited to move and he said for me to sign the contract where was everything we had talked about. I just sign it, i didn't read every single line, i believed on him! Now i'm feeling wasted cheated for this agency. Worst rent strategy ever! And a lesson for me to read every single small line before to sign anything. Ah, i forgot to say that they charged 10% more of the deposit, agent fee and first month rent (quite a good money!) because i paid by CASH!!!!!
Was this helpful? Yes
By: Customer Services
Apr 15, 2017
I am really sorry to hear that you are not satisfied with the service received. Our customers are very important to us as we are not no.1, YOU ARE. You have been in the property for almost a year now and I understand you have just received your first bill. When you sent the bill to us and said that you were told all bills were included we checked three things before coming back to you. 1) The property advert - this did not say bills included 2) The tenancy agreement which you read carefully in detail and asked questions before signing 3) Most importantly we have a 10 point checklist which we go through with all tenants at the point of signing with the most important clauses of the contract we read through each point and get you to tick and sign that you understand. One of the points states "The tenant is responsible for all utility bills and for changing into your name" you signed and ticked that you understood. These three points made us very clear that you were not mislead. You were also incorrect about the fee if paying in cash, we always advise tenants to pay by card as its easier for us as we do not need to make a visit to the bank, as per our tenant information sheet there is a 3% surcharge, not 10% should you pay by cash as commercial banks charge for depositing cash. It is a tenant's choice how they pay the move in monies.

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Opening Hours
Address

Square Quarters
301 Caledonian Road
Islington,London
Greater London
N1 1DT
02076199191

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £28,000 £1,000,000
Lettings 96% 94% £759 £2,643
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
29 0 67 3 11 0 20 0 2 2
Areas covered
  • N1
  • E9
  • N5
  • WC1
  • N7
  • NW1
  • N4
  • N16
  • N19
  • E1
  • E2
  • E3
  • E8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
UKALA NLA DPS SAGEagent
Latest Properties
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“Perfect services...”

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Oct 10,2019
Minithumbup
Adrienn
By: 'Chaofan Zhu'
Oct 10,2019
0 people found
this helpful
Very good services Very nice staff, always patient and willing to help it was a wonderful year for me with Square Quarters...
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“Good Experience. Frank and the team of Square......”

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Oct 09,2019
Minithumbup
Frank
Adrienn
By: 'Cesar Del Valle'
Oct 09,2019
0 people found
this helpful
Good Experience. Frank and the team of Square Quarters were really helpful in finding me the ideal apartment at the perfect location. The whole payment process was quite easy and Im overall pleased with the services....
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“very helpful and always there when you need t......”

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Oct 08,2019
Minithumbup
Frank
By: 'spyridon koimtzidis'
Oct 08,2019
0 people found
this helpful
very helpful and always there when you need them also very kind and understanding, we had some issues with the contract but they sort it out fast....
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“Do what is required of a Lettings Agent. Ext......”

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Sep 30,2019
Minithumbup
Dean
Adrienn
By: 'Julie Muhammad'
Sep 30,2019
0 people found
this helpful
Do what is required of a Lettings Agent. Extremely accommodating and professional. Very pleased with the service offered, would have no hesitation in recommending them....
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“We really enjoyed working with Square Quarter......”

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Sep 27,2019
Minithumbup
Frank
By: 'Laurent Lohmann'
Sep 27,2019
0 people found
this helpful
We really enjoyed working with Square Quarters. Frank was very patient with walking us through every single step to renting our new apartment....
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“Frank and Adrienne really helped us with to f......”

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Sep 26,2019
Minithumbup
Frank
Adrienn
By: 'Jinu'
Sep 26,2019
0 people found
this helpful
Frank and Adrienne really helped us with to find to move into a new property quickly after we had some issues with our previous landlord! I really appreciated how responsive they were and how they helped us to resolve all our issues!...
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“Yannick was aware of our plights as internati......”

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Sep 24,2019
Minithumbup
Yannick
Adrienn
By: 'Mike Yuan'
Sep 24,2019
0 people found
this helpful
Yannick was aware of our plights as international students who weren't yet in London and sent us very detailed videos of the property. Adrienne was responsive to our questions via emails and made the communication process very simple....
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“Great professional work by Square Quarters at......”

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Sep 22,2019
Minithumbup
Yannick
Adrienn
By: 'Sami Hokkanen'
Sep 22,2019
0 people found
this helpful
Great professional work by Square Quarters at Islington. The real estate agent kept in good contact with us. We came from outside the UK, and I can imagine we weren't the easiest customers to deal with because during the process, most of the time we ...
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“Very good service! I managed to find a nice p......”

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Sep 22,2019
Minithumbup
Yannick
By: 'Paul Allain'
Sep 22,2019
0 people found
this helpful
Very good service! I managed to find a nice place to rent in no time thanks to the amazing team!...
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“I was looking for a property from overseas so......”

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Sep 21,2019
Minithumbup
Yannick
Adrienn
By: 'Kelly Liu'
Sep 21,2019
0 people found
this helpful
I was looking for a property from overseas so wasn’t able to go to property viewings, and Yannick was extremely helpful in finding us the suitable property, shooting detailed videos of the flat and answering my questions. Afterwards Adrienne also helped us with paperwork ...
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“They are fantastic. They did a great work to ......”

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Sep 20,2019
Minithumbup
Yannick
Adrienn
By: 'Veronique Ma'
Sep 20,2019
0 people found
this helpful
They are fantastic. They did a great work to help me in all the process of finding a property. Yannick is amazing. Adrienn is a master for adminstrative work....
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“Excellent Service, Professional and Professional...”

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Aug 27,2019
Minithumbup
Dean
Charlotte
By: 'Selam'
Aug 27,2019
0 people found
this helpful
Dean and Charlotte were very supportive to me as a first-time landlord with no deep knowledge and experience on letting property. They were fantastic in providing great advice and assistance throughout the letting process and beyond. They were very thorough, pleasant, friendly and patient during ...
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“Square Quarters were absolutely brilliant.L......”

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Jul 24,2019
Minithumbup
Loubna
Dean
By: 'Bastien'
Jul 24,2019
0 people found
this helpful
Square Quarters were absolutely brilliant. Loubna and Dean were very professional, and positive throughout, and offered a very competitive service, which ultimately proved more successful than that of the bigger, more established agencies. I'm very thankful for their unwavering support....
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“Very attentive and supportive...”

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Jul 08,2019
Minithumbup
Loubna
By: 'Emma Eadsforth'
Jul 08,2019
0 people found
this helpful
Loubna and the team at Square Quarters were fantastic- we couldnt have asked for more support as first time buyers. They worked well with all parties involved and drove the process for us from start o finish. The property we moved into was left spotless ...
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“I've recently bough a property using Square Q......”

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Jul 07,2019
Minithumbup
Loubna
By: 'Convertini Isabella'
Jul 07,2019
0 people found
this helpful
I've recently bough a property using Square Quarter and received high level of service throughout the process. Communication was frequent and transparent....
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“rental and sale of property...”

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Jun 17,2019
Minithumbup
Dean
Loubna
By: 'JMJ'
Jun 17,2019
0 people found
this helpful
Square Quarters staff - in particular Dean and Loubna have been extremely helpful in managing the sale of my property. In addition Dean and other members of the team provided exemplary service with the management of this property as a rental property. They were attentive ...
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Comment on agent fees
fees are completely reasonable
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By: Customer Services
Jun 17, 2019
View all comments (1)
The team here at Square Quarters are thrilled to hear such good feedback, and its been great working with you Managing and selling your property in Islington. ...

“Really helpful...”

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Jun 12,2019
Minithumbup
Loubna
By: 'Denisa'
Jun 12,2019
0 people found
this helpful
I'm really happy with the help that Loubna offered us along the way. She was calling us even when she was in holiday to see if everything is on track and if we need any help....
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By: Customer Services
Jun 17, 2019
View all comments (1)
The Sales Team here at Square Quarters are pleased to hear such good feedback, and we’re proud to have assisted you in buying your first home and to know that Loubna was very supportive as always. Best Wishes ...

“Awesome service!...”

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May 16,2019
Minithumbup
Adrienn
Yannick
By: 'Valerio'
May 16,2019
0 people found
this helpful
Yannick and Adrienne helped us to find the house we really wanted even if we got some difficulties through the process. I definitely recommend them and they are very professional. Yannick is a truly gentleman and looks confident and welcoming! Adrienne works hard to make ...
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Comment on agent fees
Fair Agency fees.
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By: Customer Services
Jun 17, 2019
View all comments (1)
Thank you Valerio for your excellent feedback, we are pleased Yannick was able to to support you in finding your new home and Adrienne ensured a smooth process to move in. Wishing you the best in your new home. ...

“Very efficient...”

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Mar 04,2019
Minithumbup
Loubna
By: 'JP'
Mar 04,2019
0 people found
this helpful
Loubna has been a great agent to work with: available, helpful and able to trouble shoot issues before they become very problematic. Her communication has been excellent throughout the entire process....
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Was this helpful? Yes
By: Customer Services
Jun 17, 2019
View all comments (1)
Thank you for your excellent feedback, the Sales Tearm is thrilled to have assisted you in buying your new home. We are glad Loubna was able to make the process as smooth as possible. Wishing you the best. ...

“Speedy turnaround from view to rent...”

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Feb 28,2019
Minithumbup
Charlotte
By: 'Anonymous'
Feb 28,2019
0 people found
this helpful
It took a while to get a callback from the agents however, after following up a few times I was able to view 2 flats over video call. After seeing one that I really liked, I viewed and rented within a few hours. Charlotte was friendly ...
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Comment on agent fees
The fees were good in comparison to my last agent who tried to charge me for everything. Square Quarters is reasonable.
Was this helpful? Yes
By: Customer Services
Jun 17, 2019
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Thank you for taking the time to leave us such a great review. We are pleased to have assisted you in finding your new home to rent in Islington. Wishing you the best. ...

“Poor Experience...”

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Feb 27,2019
Minithumbdown
By: 'Ivana'
Feb 27,2019
1 people found
this helpful
Will do my best to avoid Square Quarters in the future. Had a thoroughly unpleasant experience of renting property. On our initial viewing we weren't allowed to view the largest bedroom even though the tenants had several days notice. Getting actual images and pictures of ...
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“Excellent professional service...”

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Feb 26,2019
Minithumbup
Loubna
By: 'Ms Chung'
Feb 26,2019
0 people found
this helpful
Loubna was an excellent agent, keeping us well-informed of the house-buying process every step of the way. No task was too big or too small, and everything was carried out in a professional and friendly manner. Thoroughly recommended!...
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Comment on agent fees
n/a
Was this helpful? Yes
By: Customer Services
Jun 17, 2019
View all comments (1)
The Sales team here at Square Quarters are thrilled to hear such good feedback, and we’re proud to be one of the leading independent estate agents in Islington. Thank you for mentioning Loubna and her professionalism throughout the process. Wishing you the best. ...

“Loubna is outstanding as an estate agent....”

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Feb 25,2019
Minithumbup
Loubna
By: 'BM'
Feb 25,2019
0 people found
this helpful
Loubna kept me up to date with the progress of sell my flat. I can honestly say I looked forward to hearing her voice. Well done !...
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Comment on agent fees
Good rates
Was this helpful? Yes
By: Customer Services
Jun 17, 2019
View all comments (1)
We are pleased to receive your excellent feedback and that we were able to assist you in a smooth move and selling your home. Wishing you the best. ...

“Tenant Review...”

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Feb 11,2019
Minithumbup
Charlotte
By: 'Chris'
Feb 11,2019
0 people found
this helpful
Excellent service. Both Charlotte and Adrienn were professional and efficient and a pleasure to deal with. Would highly recommend them to anyone....
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Comment on agent fees
Fees standard.
Was this helpful? Yes
By: Customer Services
Jun 17, 2019
View all comments (1)
Thank you Chris for your awesome review and mentioning our consultants Charlotte and administrator Adrienne. We are pleased they where able to assist you in a smooth move for your new home. Wishing you the best. ...

“Great experience...”

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Feb 01,2019
Minithumbup
Adrienn
Charlotte
By: 'Marc'
Feb 01,2019
1 people found
this helpful
Was helpful inpresenting the house. I was Instantly engaged and ready to rent the place. Adiren was wonderful and fulfilled my every needs. She also provided quick, efficient and helpful information and advice during the process of getting the flat....
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Comment on agent fees
Good
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Staff picture Dean
(46)
Staff picture Charlotte
(29)
Staff picture Sabihah
(21)
Staff picture Adrienn
(17)
No image available Loubna
(10)
No image available Yannick
(6)
No image available Frank
(4)
No image available Mark
(2)
Staff picture Mike
(3)
No image available Ounita
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 11:47 AM 01/10/2018 by Dean

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Square Quarters

Branch - Islington, London, N1