“I have worked closely with Toni & Ashleigh an......”
5 Star Review
Nov 25,2020
By:
'Jordan'
Nov 25,2020
Services: Property Management
Would you recommend?: Yes
Postcode: SR8
Property Management
Postcode: SR8
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I have worked closely with Toni & Ashleigh and Castledene over the past few months, they are without doubt 2 of the most competent individuals I have ever met in the industry and an absolute pleasure to work with....
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“I have had lived in my property for nearly tw......”
5 Star Review
Nov 25,2020
By:
'Paige'
Nov 25,2020
Services: Lettings (as a Tenant)
Rent PCM: £380
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Tenant)
Rent PCM: £380
Postcode: SR8
0
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I have had lived in my property for nearly two years and have had a few issues when I’ve rang and spoke to Ashley she has always managed to sort the situation out she always goes above and beyond to help us out in ...
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5 Star Review
Nov 25,2020
By:
'Mr'
Nov 25,2020
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Tenant)
Postcode: SR8
0
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Toni has been an angel for me, through the hard times I have had she’s helped me with food banks aswell as support within her own time, she has gone above and beyond every time she has helped me. I am very happy that ...
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“Toni-louise helped getting a family member th......”
5 Star Review
Nov 25,2020
By:
'Garrie'
Nov 25,2020
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Tenant)
Rent PCM: £400
Postcode: SR7
0
people found
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Toni-louise helped getting a family member their forever home taking all the stress out of our hands toni-louise delivers a polite and positive attitude we couldnt thank her enough...
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“Toni is an amazing asset to the team, whateve......”
5 Star Review
Nov 25,2020
By:
'Joanne'
Nov 25,2020
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Tenant)
Rent PCM: £450
Postcode: SR7
0
people found
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Toni is an amazing asset to the team, whatever I needed help with wasn't a problem for her, we are finally settled into a lovely home thanks to Toni guiding us through everything...
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“Toni-Louise helped with my sister getting her......”
5 Star Review
Nov 25,2020
By:
'Danny-Elle'
Nov 25,2020
Services: Lettings (as a Tenant)
Rent PCM: £400
Would you recommend?: Yes
Postcode: SR7
Lettings (as a Tenant)
Rent PCM: £400
Postcode: SR7
0
people found
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Toni-Louise helped with my sister getting her forever home with her young children, Toni-Louise excelled herself with her work to make this happen, a very polite and positive attitude towards the job she does me and my family couldn't thank her enough, thanks for the ...
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“Just want to do a massive shout out to ashlei......”
5 Star Review
Nov 20,2020
By:
'Nicole'
Nov 20,2020
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Tenant)
Rent PCM: £495
Postcode: SR8
0
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Just want to do a massive shout out to ashleigh and Toni from the Easington office both amazing customer service can always guarantee if I have any worries they will be sorted straight away highly recommend to everyone xxx...
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“I recently started using the Castledene Easin......”
5 Star Review
Nov 27,2019
By:
'Guy'
Nov 27,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Landlord)
Postcode: SR8
0
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I recently started using the Castledene Easington office to let my property.
Ashleigh has been excellent, providing regular updates on progress and ensuring that all parties are well looked after.
She is always happy to help and very professional in her work. I look forward ...
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“I have been with Castledene (Easington Branc...I have been...”
5 Star Review
Oct 28,2019
By:
'Gladys'
Oct 28,2019
Services: Lettings (as a Landlord)
Rent PCM: £390
Would you recommend?: Yes
Postcode: TS28
Lettings (as a Landlord)
Rent PCM: £390
Postcode: TS28
0
people found
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I have been with Castledene (Easington Branch) for about two years and I am very happy with my new Portfolio Manager, Ashleigh Rankin , who I have been working with for about three months. I have two void properties one of which is I need of ...
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“My experience with castle dene has been excel......”
5 Star Review
Sep 24,2019
By:
'brodie'
Sep 24,2019
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Tenant)
Rent PCM: £475
Postcode: SR8
0
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My experience with castle dene has been excellent, i suffer very bad with my anxiety and Ashleigh made me feel at ease and very relaxed. I struggle to communicate via telephone as i get very anxious, ashleigh said it would be absolutely fine to communicate ...
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1 Star Review
Apr 04,2019
By:
'Terrible'
Apr 04,2019
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: NE63
Lettings (Prospective customer)
Postcode: NE63
1
people found
this helpful
Terrible agent. offered on a rental property 5 days ago and not heard anything!!! No details taken on registration, offer not sent out in writing or to vendor, against the estate agency act!! Avoid at all costs....
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Comment on agent fees
Terrible
1
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5 Star Review
Feb 01,2019
By:
'Adam'
Feb 01,2019
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Landlord)
Postcode: SR8
0
people found
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We have been using Casledene for over a year now. Richard was extremely helpful in getting the property let after a long time untenanted and problems with our previous letting agency. We have dealt mainly with Richard, Georgia, Kashia & Carley. All very helpful & professional. I ...
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1 Star Review
Jun 04,2018
By:
'Graham'
Jun 04,2018
Services: Lettings (as a Landlord)
Rent PCM: £390
Would you recommend?: No
Postcode: SR8
Lettings (as a Landlord)
Rent PCM: £390
Postcode: SR8
2
people found
this helpful
I live outstide the UK and had a number of investment properties managed by Castledene.
Whilst I recognise that these were not in the greatest of areas to say I was disappointed by the management of my properties is an understatement. Even before letting the ...
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Comment on agent fees
charging anything for the service received would have been too much
2
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5 Star Review
Jun 01,2018
By:
'Roger'
Jun 01,2018
Services: Property Management
Would you recommend?: Yes
Postcode: SR4
Property Management
Postcode: SR4
0
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To whom it may concern
Big thank you to the great staff and great people to deal with, All professional and in the know how...highly recommend this branch for a great experience....
Regards
Roger Mance...
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Comment on agent fees
excellent
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“Fantastic team at this office...”
5 Star Review
Jun 01,2018
By:
'Js'
Jun 01,2018
Services: Property Management
Would you recommend?: Yes
Postcode: DL22
Property Management
Postcode: DL22
0
people found
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Our company has worked as contractor s for the Easington office for a lot of years now and will carry on working with them hike ,Richard, Georgia, Toni, Kashia are are very professional and helpfull always quick and respond to emails quickly would recommend this ...
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“Reliable and friendly...”
5 Star Review
Apr 23,2018
By:
'Steve'
Apr 23,2018
Services: Lettings (as a Landlord)
Rent PCM: £350
Would you recommend?: Yes
Postcode: DH6
Lettings (as a Landlord)
Rent PCM: £350
Postcode: DH6
0
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I've been using Castledene for the past year after a bad experience with a previous company. Castledene have been nothing but exemplary in sorting issues and finding a tenant.
The whole team (Richard, Kashia, Toni, Heike and Georgia) are all friendly and helpful, with a ...
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Comment on agent fees
Very fair prices.
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5 Star Review
Apr 19,2018
By:
'Hemupat'
Apr 19,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: DH9
Lettings (as a Landlord)
Postcode: DH9
0
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Since making the decision to change from my previous agent Hunters to Castledene, I have seen an immediate improvement in the level of service, communication and proactivity. Richard has always been positive and informative when helping me deal with the difficult tenant he inherited from ...
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5 Star Review
Apr 18,2018
By:
'Seaside'
Apr 18,2018
Services: Lettings (as a Landlord)
Rent PCM: £390
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Landlord)
Rent PCM: £390
Postcode: SR8
0
people found
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The girls look after my Seaside land flat and have done a great job in securing me great tenants over the years. Their customer service is second to none and I have no hesitation in recommending them...
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5 Star Review
Apr 18,2018
By:
'Adam'
Apr 18,2018
Services: Lettings (as a Landlord)
Rent PCM: £650
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Landlord)
Rent PCM: £650
Postcode: SR8
0
people found
this helpful
Toni manages my property and we probably speak bi weekly. Her service, professionalism and timely responses are a great help, and I appreciate her dedication to both me and my tenant, thanks Toni!!...
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5 Star Review
Apr 18,2018
By:
'Daniel'
Apr 18,2018
Services: Lettings (as a Landlord)
Rent PCM: £250
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Landlord)
Rent PCM: £250
Postcode: SR8
1
people found
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I have been dealing with this branch for quite some time now and dealt mainly with Richard and Georgia. I have been impressed particularly with the patience and determination shown to arrange the letting of my property (which is not in a particularly good area) ...
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Comment on agent fees
Reasonable
1
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5 Star Review
Apr 18,2018
By:
'Ignatius'
Apr 18,2018
Services: Lettings (as a Landlord)
Sold price: £35000
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Landlord)
Sold price: £35000
Postcode: SR8
0
people found
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Good product knowledge.
Top notch customer service.
Very helpful n polite staff.
Always reply to emails n calls promptly.
Provide professional advise.
They strive hard to a...
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Comment on agent fees
fair
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“Hieke helped me with a property swap on the day. ......”
5 Star Review
Mar 09,2018
By:
'Daniel'
Mar 09,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Tenant)
Postcode: SR8
0
people found
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Hieke helped me with a property swap on the day. I was happy with one property I was meant to move in to and Hieke swiftly had me swapped to another house same area on the same day! I didn't know that was possible but ...
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Comment on agent fees
Good
0
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“Heike was efficient, reasonable, friendly and professional- couldn't ask for ......”
5 Star Review
Feb 16,2018
By:
'Hannah'
Feb 16,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SR8
Lettings (as a Tenant)
Postcode: SR8
1
people found
this helpful
Heike was efficient, reasonable, friendly and professional- couldn't ask for more. Heike Miller went above and beyond to assist us and I would highly recommend her....
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Comment on agent fees
Very reasonable fees.
1
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“Have never known such a helpful lady always treats me ......”
5 Star Review
Feb 16,2018
By:
'Maggie'
Feb 16,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SR3
Lettings (as a Tenant)
Postcode: SR3
1
people found
this helpful
Have never known such a helpful lady always treats me with respect and is honest. Nothing is too much trouble. Would recommend dealing with heike when renting a property to anyone....
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1
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“Castledene is an excellent company and well worth a visit ......”
5 Star Review
Feb 08,2018
By:
'Herman'
Feb 08,2018
Services: Lettings (as a Tenant)
Rent PCM: £450
Would you recommend?: Yes
Postcode: SR5
Lettings (as a Tenant)
Rent PCM: £450
Postcode: SR5
1
people found
this helpful
Castledene is an excellent company and well worth a visit if you are looking for somewhere decent and inexpensive to live.The staff are all very friendly,confident, helpful and knowledgeable . They have helped massively in my search for a new home. I would recommend ...
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Comment on agent fees
very good
1
people found
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“I dealt with georgia when looking for a new property, ......”
5 Star Review
Jan 29,2018
By:
'Pam'
Jan 29,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TS28
Lettings (as a Tenant)
Postcode: TS28
1
people found
this helpful
I dealt with georgia when looking for a new property, she helped me feel comfortable and happy with what i was wanting to buy. She is a very helpful, polite and kind young lady who is happy to help....
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1
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“Very professional, always happy to help whereby nothing is ever ......”
5 Star Review
Jan 26,2018
By:
'Manda'
Jan 26,2018
Services: Property Management
Would you recommend?: Yes
Postcode: SR8
Property Management
Postcode: SR8
2
people found
this helpful
Very professional, always happy to help whereby nothing is ever a problem. Keep up the good work girls... Extremely satisifed with the service received....
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Comment on agent fees
Fees Reasonable
2
people found
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“I have just dealt with Georgia regarding our recent move ......”
5 Star Review
Jan 26,2018
By:
'Paula'
Jan 26,2018
Services: Lettings (as a Tenant)
Rent PCM: £595
Would you recommend?: Yes
Postcode: TS28
Lettings (as a Tenant)
Rent PCM: £595
Postcode: TS28
1
people found
this helpful
I have just dealt with Georgia regarding our recent move which was unexpected, Georgia provided an excellent, stress free and professional service during the process. She is a very polite friendly young lady and because of her professionalism I would not hesitate to recommend Castledene...
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1
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“We deal with Georgia in a professional capacity and can ......”
5 Star Review
Jan 23,2018
By:
'Bekky'
Jan 23,2018
Services: Property Management
Would you recommend?: Yes
Postcode: TS28
Property Management
Postcode: TS28
2
people found
this helpful
We deal with Georgia in a professional capacity and can honestly say she is great at her job! She provides a great service in all aspects and is always on hand to help. 5* to her for her positive attitude and brilliant efforts, we would recommend ...
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2
people found
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“Georgia was polite and helpful, she advised me through out ......”
5 Star Review
Jan 23,2018
By:
'Danielle'
Jan 23,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: DH
Lettings (as a Tenant)
Postcode: DH
0
people found
this helpful
Georgia was polite and helpful, she advised me through out the full process of renting the property. Overall great customer service!...
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Comment on agent fees
Fair
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