“Unbelievably awful service and maintenance!I moved into a property ......”
1 Star Review
Apr 06,2017
By:
'JessJ'
Apr 06,2017
Branch: Southampton, Unit 8,The Blake Building Ocean Way, Ocean Village
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SO14
Branch: Southampton, Unit 8,The Blake Building Ocean Way, Ocean Village
Lettings (as a Tenant)
Postcode: SO14
2
people found
this helpful
Unbelievably awful service and maintenance!
I moved into a property with Leaders 6 months' ago. I was given the keys (no one to show me where the bin store, electricity metre, storage units was), within hours i discovered a pest infestation of silverfish and immediately told the property manager. It took 3.5 months for them to get pest control over. The boiler not only broke but had a fire which fortunately burnt itself out, however, could have been far worse. I have now been waiting nearly 6 weeks for a repair or replacement of the boiler. Have pestered Leaders numerous times but as yet, nothing is being done to sort it - no hot water or heating, I have been given a water urn (the type you get in a canteen, to heat hot water and have a bath - dangerous in itself, lugging it across the flat from kitchen to bathroom). Leaders have been quite frankly awful and i get the distinct impression they are only after your money, once they have it, they don't seem to care if any problems arise.
Comment on agent fees
Very high considering they do nothing to earn them!
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people found
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