After having a 3 month lease with Prospect and moving across to Romans I can safely say the experience is worlds apart. When viewing properties with Romans you feel like they are the true go between for the tenant and landlord, with both parties being considered. They responded promptly to all corespondance, infomred you of the current state of play, good or bad and you felt like they were putting your request across to the Landlord as you would wish. Equally the check in was very thorough and fair. She took the time to explain what would be expected of us when we checked out and made sure she took photo's to protect both us and the landlord. I think she probably also saved us several hundred pounds on the check out of the last property with her good advise. Prospects on the other hand do not come back to you, are clearly working for the Landlord alone and you get the feeling that you will not get your deposit back despite doing everything they ask. I am still waiting on mine after spending over £400 on their recommended cleaning company! Romans are thorough and fair...they take the headache out of renting. Thank you Anthony and Ben.