“Being a first time buyer I was really nervous about ......”
5 Star Review
Apr 04,2017
By:
'Lorraine'
Apr 04,2017
Branch: Leeds, Mortgages -1 Feast Field
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: LS18
Branch: Leeds, Mortgages -1 Feast Field
Sales (as a Buyer)
Postcode: LS18
0
people found
this helpful
Being a first time buyer I was really nervous about the whole process and was worried that I wouldn't fully understand all the stages that goes with buying a property. From the very first meeting Martin made me feel so much more relaxed about the whole process. He did actually say that he would be with me each step of the way and I really feel that he has. He took the time to explain in layman's terms the terminology so I was fully aware of what was going on at each stage. He spent time researching for the best product that fitted my needs and secured me a mortgage that I was more than happy with. I feel that Martin went above and beyond his role by going through all the solicitors documentation with me which is not something he needed to do but he knew I was in unknown territory. Basically I felt like I had an adviser with me during the whole process which was really reassuring. Once the mortgage was sourced Martin handed me over to Donna who was just as much a joy to work with. She was so efficient and came back to me within minutes after each email I sent her. She always had the answer no matter what the question. At no stage did I ever feel like I was given the hard sales pitch from them nor did I every feel pressured into buying any other products from them, although I am as I really feel that I will get the best deal for me through working with them. I feel extremely fortunate to have dealt with both Martin and Donna who have been extremely professional, knowledgable and friendly throughout this whole process and I would really like to thank both of them for making this process so much easier that I was anticipating. I wouldn't hesitate to recommend them to family or friends.
Comment on agent fees
I feel that the fee I paid was more than worth the work both Martin and Donna put into securing me a mortgage.
0
people found
this helpful
Was this helpful?
Yes