50% sales valuation accuracy
50% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
Mar 23,2017
Mar 23,2017
5
people found
this helpful
this helpful
They offered a bespoke service of photos and a plan, but they merely copied a house plan from another similar house that they then included as part of my sales details. When I queried the fact that the plan was incorrect and advised them that I felt that they had copied it from another agent, they immediately offered to come around to take dimensions and create a bespoke plan. I agreed a lower fee and sent them my own correct plan which they then amended to make it incorrect again!!?? This happened 5 times!! After the 5th occasion I cancelled the sale advising them that I would seek an alternative professional & competent agent.
Comment on agent fees
They wanted 1% of the sale price - £5k for little & poor service, where they merely copied other agent details over to my sale, no thank you!
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Latest Reviews
28th Jun 2023
reviewed by 'Sara'
14th Sep 2018
reviewed by 'Gaz'
27th Jul 2017
reviewed by 'Fuming'
27th Jul 2017
reviewed by 'Lauren'
23rd Mar 2017
reviewed by 'johnofherts'
27th Feb 2017
reviewed by 'Mark'
Opening Hours
Address
Ashtons Sales & Lettings
29 Wigmores North
Welwyn Garden City
Hertfordshire
AL8 6PG
01707 331100
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 50% | £250,000 | £550,000 |
| Lettings | 0% | 0% | £1,350 | £1,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 2 | 2 | 0 | 1 | 1 | 0 | 3 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Estate agents
Latest Properties
No Properties
Jun 28,2023
Jun 28,2023
0
people found
this helpful
this helpful
Bought our house through Ashtons and the service was just great. When we moved in, they sent as a bouquet of flowers as a present, and 2 years after moving in, they called us to check if everything is still good and if we are happy ...
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Sep 14,2018
Sep 14,2018
2
people found
this helpful
this helpful
I was trying to buy a property through Ashtons- Welwyn Garden City. My opinion is that they are very rude and unprofessional estate agents and ripped off me. They blackmailed me to agree for delayed completion after accepted my offer and issued a sales letter ...
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Comment on agent fees
NA
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Jul 27,2017
Jul 27,2017
5
people found
this helpful
this helpful
Be very careful with this Agent. I put an offer in on a freehold house and the agent withheld info about monthly maintenance charges attached to the development. I pulled out before things went any further however I've now lost money on legal fees etc. ...
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Comment on agent fees
N/A.
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Jul 27,2017
Jul 27,2017
5
people found
this helpful
this helpful
Never trust Ashton's from WGC. Went on holiday after agreeing a sale price with them, whilst on holiday they invited someone else round to view it, even though I paid out on survey etc etc and sold it to them. They then had the cheek ...
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Comment on agent fees
Expensive!
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Mar 23,2017
Mar 23,2017
5
people found
this helpful
this helpful
They offered a bespoke service of photos and a plan, but they merely copied a house plan from another similar house that they then included as part of my sales details. When I queried the fact that the plan was incorrect and advised them that ...
read full review
read full review
Comment on agent fees
They wanted 1% of the sale price - £5k for little & poor service, where they merely copied other agent details over to my sale, no thank you!
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Yes
Yes
Feb 27,2017
Feb 27,2017
2
people found
this helpful
this helpful
Totally unprofessional and time wasters!..I went for a viewing (40 miles drive) wasted my time to receive a call 1 hour later to say it had been let as they forgot to check their email , Christopher was so unprofessional he wouldn't even let me speak on ...
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Comment on agent fees
Did not get to see fees price.
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Sep 30,2012
Sep 30,2012
0
people found
this helpful
this helpful
The teamwork, professionalism and knowledge of all the staff could not be faulted. The price achieved was way beyond expectations,but this was due to Ashtons, not the property. The help, advice and support received was incredible and far above any other agent used in ...
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Sep 27,2012
Sep 27,2012
7
people found
this helpful
this helpful
Had Chris from Ashtons round to value my property for letting purposes. Found him to be totally arrogant, lacking in knowledge and when questioned about fees, he could not give me a straight answer. I was disappointed at having wasted my time in inviting him ...
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Apr 19,2012
Apr 19,2012
0
people found
this helpful
this helpful
Estate Agents generally get a bad press, but from our experience, it has been a joy working with individuals at Ashtons. Moving home is a stressful experience, but the staff at Ashtons are friendly, helpful and professional and really lift your mood at a difficult ...
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Sep 30,2011
Sep 30,2011
7
people found
this helpful
this helpful
They are not a nice estate agent. They didn't care about us or our circumstances. They took our deposit in the first place, before we moved in, by bank transfer. They then refused to give it back to us by bank transfer only by cheque, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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