“Laura Ellis (Moyles) is an utter disgrace to this company, ......”
1 Star Review
Mar 17,2017
By:
'Broadwalk'
Mar 17,2017
Branch: Cheadle, Reeds Rains House, Brookfield Business Park, Brookfield Road
Services: Lettings (as a Tenant)
Rent PCM: £2500
Would you recommend?: No
Postcode: SK95
Branch: Cheadle, Reeds Rains House, Brookfield Business Park, Brookfield Road
Lettings (as a Tenant)
Rent PCM: £2500
Postcode: SK95
6
people found
this helpful
Laura Ellis (Moyles) is an utter disgrace to this company, on several occasions we have informed her of items in the property that need resolving and on almost all occasions she is very lazy at responding and always requires chasing.
When she is contacted, each time she passes the blame onto the Landlady and has recently suggested to the landlady that the property should no longer leased to us.
This is totally unprofessional with no grounds other than a personal dislike to us, we only wish that Emma Farrell was our point of contact, a true and extremely professional person at all times. She has accused my partner of verbal abuse on the phone to me regarding a vermin infestation, i have suggested that without recorded conversation i may have no other alternative than to suggest a slander allegation to the Managing Director Mr Oliver Blake.
We have professional cleaners in bi-weekly, and a professional gardener maintain the exterior when weather and season permit.
It seems we are not the only people to place a complaint at her door and clearly she requires extensive training in people skills and do her job which at her current employment level is totally out of her depth.
I would like to conclude that the staff contact within the Wilmslow office have been excellent, a true asset to your organization. We have the property inspected by Reeds Rain regulatory, and on each occasion are told i quote We so wished everyone looked after there homes like you both do
Comment on agent fees
Agents fees where very good, we where not charge a fee for pre move in.
6
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