Dacre Son & Hartley
Saltaire, Shipley, BD18
4.8/5, 38 reviews
95% recommended
96% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction



Property Features

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“James and Margaret plus Caroline and the other James were ......”

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Mar 17,2017
Minithumbup
Margaret
By: 'Elizabeth&Stephen'
Mar 17,2017
1 people found
this helpful
James and Margaret plus Caroline and the other James were all very helpful and did their best for us at all times during our house sale.
They had to have some difficult conversations on our behalf and did so without complaint. Our buyers also commented on how helpful Margaret had been towards them - more so than their own agent!
We would recommend them to anyone either buying or selling.
Many thanks to the Saltaire office, all your efforts were much appreciated.
Comment on agent fees
As quoted and competitive compared to other agency quotes.
Was this helpful? Yes

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Opening Hours
Address

Dacre Son & Hartley
77 Bingley Road
Saltaire,Shipley
West Yorkshire
BD18 4SB
01274 581794

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 96% 100% £65,000 £265,000
Lettings 100% 99% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 0 22 0 12 0 1 2
Areas covered
  • BD18
  • BD2
  • BD10
  • BD9
  • BD13
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
RICS TDS Move With Us
Latest Properties

No Properties

“Really poor customer service. Called 4 times......”

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Feb 02,2022
Minithumbdown
By: 'Kash'
Feb 02,2022
0 people found
this helpful
Really poor customer service. Called 4 times before I managed to speak to someone. The property only came on yesterday and they said there not doing any more viewings despite being a cash buyer with no chain. They seem uninterested and said everyone is a cash ...
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“First time dealing with Dacres. I put an offe......”

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Jan 20,2022
Minithumbdown
By: 'CAROLE'
Jan 20,2022
1 people found
this helpful
First time dealing with Dacres. I put an offer in for a house and it took nearly a week to say it had been declined. This was after ringing them. Jose was quite arrogant and went through all the points I had stated to substantiate ...
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“Amazing team work...”

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Jan 18,2019
Minithumbup
Zara
James
By: 'Yvonne'
Jan 18,2019
0 people found
this helpful
Words can't explain how how Zara and the team worked on what turned out to be the longest ever sale, mainly down to an online agency holding things up, we will always use our local Dacres, nice to have a real face and a very ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Zara
Jan 18, 2019
View all comments (1)
Yvonne and Chris, it was our pleasure, we look forward to seeing you next time and thank you so much for the thoughtful gifts. ...

“Understanding of the job with clear viewes...”

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Jan 18,2019
Minithumbup
Zara
By: 'Zara'
Jan 18,2019
0 people found
this helpful
I was struggling to sell my property for 16/12. Dacre sons & Hartley sold my House in 2 weeks negotiations were clear. No messing about....
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Comment on agent fees
Good
Was this helpful? Yes
By: Zara
Jan 19, 2019
View all comments (1)
Your sale was a pleasure to deal with Mrs Khan, thank you for your kind words. ...

“Great Staff...”

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Oct 13,2018
Minithumbup
Zara
By: 'Joan'
Oct 13,2018
0 people found
this helpful
My experience with the staff at Dacre in my recent sale and purchase was a great experience. From start to finish I was treated by staff with efficiency respect and compassion. In particular Zara went above and beyond to be helpful at every juncture. It ...
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Comment on agent fees
Good
Was this helpful? Yes

“House Purchase...”

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Sep 11,2018
Minithumbup
Zara
Margaret
By: 'Awesome'
Sep 11,2018
0 people found
this helpful
Wonderful service provided by Zara and Margaret through a difficult purchase process. Zara was very professional and provided maximum support to achieve the house purchase completion....
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“Friendly...”

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Aug 17,2018
Minithumbup
Zara
By: 'Cathy'
Aug 17,2018
0 people found
this helpful
Zara was very helpful keeping me updated via telephone on the progress of a house i was buying through them....
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Comment on agent fees
N/A
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“excellent...”

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Aug 14,2018
Minithumbup
Margaret
Zara
By: 'Misbah'
Aug 14,2018
0 people found
this helpful
Excellent service. Vey helpful and professional and approachable. Went out of there their way to make the buying process run as smoothly as can be....
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By: James Roper
Aug 15, 2018
View all comments (1)
Thanks for your kind feedback! ...

“House Purchase...”

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Jul 27,2018
Minithumbup
Zara
James
By: 'Tim'
Jul 27,2018
0 people found
this helpful
Both Zara and James were great, very helpful and accommodating and I wouldn't hesitate to recommend their services. Zara really helped to push the sale through towards the end and make sure everything kept moving quickly....
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By: James Roper
Aug 15, 2018
View all comments (1)
Thank you for taking the time to reply! Your kind words are appreciated! ...

“Great service...”

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Jul 09,2018
Minithumbup
Zara
By: 'Steven'
Jul 09,2018
0 people found
this helpful
We were first time buyers and Zara helped us with a lot of information she went above and beyond to help us get the right house great service would definitely recommend...
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Comment on agent fees
We didn’t have to pay fees
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“Very helpfull!!...”

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Jul 08,2018
Minithumbup
Zara
By: 'Gemma'
Jul 08,2018
0 people found
this helpful
Zara was very helpful and friendly and did everything to help and more! She got the job done quicker than we could have ever expected! Thank you for all your help...
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Comment on agent fees
Good
Was this helpful? Yes

“Another successful sale...”

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Jul 06,2018
Minithumbup
Margaret
Zara
By: 'Mike'
Jul 06,2018
1 people found
this helpful
I have been selling residential properties through Dacres for many years. It is always a positive experience. This time all the branch staff were extremely professional and helpful. Particular praise goes to Margaret Burgess and Zara Liddle. Excellent service ! Very many thanks on another completed ...
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Comment on agent fees
Fine
Was this helpful? Yes
By: Zara Liddle
Jul 06, 2018
View all comments (1)
It was a pleasure Mike, I look forward to our next encounter. ...

“Absolutely brilliant experience...”

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Jul 03,2018
Minithumbup
Zara
Zara
By: 'Koysar'
Jul 03,2018
0 people found
this helpful
Zara has helped me purchase me First property the property I have purchased had a lot of interest on it but, because of Zara's fantastic negotiations skills I was able to purchase this property without any issues. Thank you for all your help....
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Comment on agent fees
Best sales agent by far.
Was this helpful? Yes

“Fantastic from Start to finish...”

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Jun 22,2018
Minithumbup
Zara
James
By: 'Gordon'
Jun 22,2018
0 people found
this helpful
What can I say, from my first meeting with James to today when I completed has been just superb. Zara has gone above and beyond and has been on the end of the phone when needed her encouragement and support has been immense. My house ...
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Comment on agent fees
About what I expected
Was this helpful? Yes
By: James Roper
Jun 26, 2018
View all comments (1)
Thank you for the kind feedback Gordon, we are all delighted that you are pleased with our service and the photography package! All the very best with your onward move! ...

“Professional, friendly, always courteous. Always listened and kept me informed. Nothing was ever too much for her....”

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Jun 22,2018
Minithumbup
Zara
By: 'Zelko'
Jun 22,2018
0 people found
this helpful
I had a great personalised experience from someone start to finish. The agent Zara who dealt with me was exceptional....
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Comment on agent fees
N/a
Was this helpful? Yes

“Zara - Top Estate Agent...”

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Jun 22,2018
Minithumbup
Zara
By: 'Christine'
Jun 22,2018
0 people found
this helpful
Zara has been absolutely brilliant supporting my 84 year old mother through the sale of our family home and helping with her relocation south to be nearer family. Nothing has been too much trouble. Zara has delivered documents personally to mum and explained to her what ...
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Comment on agent fees
Agents fees are very fair. You would not get this service with an on line agency.
Was this helpful? Yes
By: Zara Liddle
Jun 23, 2018
View all comments (1)
Thank you so much Christine. It's been an absolute pleasure and I'm so happy I have been able to assist your family in what was such a huge decision. I look forward to seeing you soon. ...

“Buying a property...”

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May 03,2018
Minithumbup
Zara
Margaret
By: 'Judy'
May 03,2018
0 people found
this helpful
Excellent professional service from start to finish, Took 6 weeks, used recommended solicitors from Zara and she chased them non stop!! Constant updates right to the end. Very pleases with everyone at the branch, they couldn't do enough for us. Thanks ladies x...
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Comment on agent fees
Bought property so no fees
Was this helpful? Yes

“Excellent service from Dacre's in Shipley: James managed the initial ......”

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Mar 02,2018
Minithumbup
James
Zara
By: 'James,'
Mar 02,2018
0 people found
this helpful
Excellent service from Dacre's in Shipley: James managed the initial service, and Zara was wonderful in seeing it all through. It was a relatively simple transaction, but my buyer was a novice (and it seemed like her solicitor was too), and they took longer than ...
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Comment on agent fees
Good fixed fee.
Was this helpful? Yes
By: James
Mar 02, 2018
View all comments (1)
Many thanks for the kind review! All the very best for the future! ...

“I was impressed with the whole team nothing was too ......”

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Feb 16,2018
Minithumbup
By: 'Sugadino'
Feb 16,2018
0 people found
this helpful
I was impressed with the whole team nothing was too much trouble. They were polite and professional with a human touch. The most important aspect from a clients perspective is effective communication and they all excelled at this. Indeed when the sale of our property ...
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Comment on agent fees
Not applicable.
Was this helpful? Yes

“Margaret was an absolute gem. She was involved in the ......”

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Feb 15,2018
Minithumbup
Margaret
By: 'Carol'
Feb 15,2018
0 people found
this helpful
Margaret was an absolute gem. She was involved in the Marketing / Viewing stage and had the most professional approach to her job. She understood exactly how I felt about offers etc. I never needed to chase her up for any actions,...
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Comment on agent fees
Dacre's fees were very competitive and with far better service.
Was this helpful? Yes
By: Carol
Feb 16, 2018
View all comments (3)
I had wanted to give a special mention for both Zara and the photographer at Dacres. Both were excellent. He staged my house and his photos were amazing. My daughter had paid £250 for her house photos with a different agent and they were not as good. ...

“All the staff at the Saltaire office were helpful, friendly ......”

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Dec 19,2017
Minithumbup
Margaret
James
By: 'Mr'
Dec 19,2017
0 people found
this helpful
All the staff at the Saltaire office were helpful, friendly and polite. They worked hard when the first 'sale' of our property fell through to contact previous interested parties and negotiate on our behalf. Thank you to all involved....
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Comment on agent fees
Comparable to others
Was this helpful? Yes
By: James Roper
Feb 14, 2018
View all comments (1)
Many thanks Mr and Mrs Smith! ...

“We have recently sold our house with Dacre Son & Hartley ......”

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Dec 04,2017
Minithumbup
James
Margaret
By: 'Alison'
Dec 04,2017
0 people found
this helpful
We have recently sold our house with Dacre Son & Hartley in Saltaire and James and Margaret delivered a fantastic service. They were both ultra professional but st the same time friendly and approachable. Nothing was too much trouble and we knew that if we had ...
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Was this helpful? Yes
By: James Roper
Dec 05, 2017
View all comments (1)
Thanks Alison and Paul! A fantastic result! All the very best in your new home ...

“We recently sold our property in an area where the ......”

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Nov 21,2017
Minithumbup
James
Margaret
By: 'Mr'
Nov 21,2017
0 people found
this helpful
We recently sold our property in an area where the market is currently flat. We sold at the valuation price having had a steady flow of genuinely interested and punctual viewers. James was very personal and gave considered advice with no pressure. He responded quickly ...
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Comment on agent fees
Par for the course but still not amazing value.
Was this helpful? Yes
By: James Roper
Nov 22, 2017
View all comments (1)
Thank you Mr and Mrs Kipling for your kind review. All the best in your new home! ...

“We've used Dacre's twice this year for sales and I'd ......”

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Oct 31,2017
Minithumbup
James
Margaret
By: 'Chris'
Oct 31,2017
0 people found
this helpful
We've used Dacre's twice this year for sales and I'd never use another agent in this area , James and the rest of the team are top notch, even when I was abroad on holiday and had a slight problem at the property James came to ...
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Comment on agent fees
Good
Was this helpful? Yes
By: James Roper
Oct 31, 2017
View all comments (1)
Thanks for kind feedback Chris! ...

“James and Margaret were friendly, helpful and informative throughout the ......”

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Oct 30,2017
Minithumbup
James
Margaret
By: 'Adrian'
Oct 30,2017
0 people found
this helpful
James and Margaret were friendly, helpful and informative throughout the process. The process passed smoothly and in a timely manner, and we are completely satisfied with the service we received...
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Comment on agent fees
They seem about standard for the industry.
Was this helpful? Yes
By: James Roper
Oct 30, 2017
View all comments (1)
Thanks for the kind review, Mr Turner! ...

“Helpful and approachable at every stage, especially when the purchase ......”

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Aug 10,2017
Minithumbup
By: 'Paul'
Aug 10,2017
1 people found
this helpful
Helpful and approachable at every stage, especially when the purchase of the house we were initially buying fell through. They were able to manage our purchasers' (sometimes unreasonable) expectations and messages were conveyed promptly and diplomatically. We were happy with the service and would use ...
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Comment on agent fees
What I would have expected: market rates.
Was this helpful? Yes
By: James Landall
Aug 10, 2017
View all comments (1)
Thank you for your feedback Paul. ...

“Excellent customer service from all members of staff , they sold ......”

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Aug 09,2017
Minithumbup
James
By: 'Jayne'
Aug 09,2017
0 people found
this helpful
Excellent customer service from all members of staff , they sold our property quickly and the fees were good. Highly recommend...
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Comment on agent fees
Very good
Was this helpful? Yes
By: James Roper
Aug 09, 2017
View all comments (1)
Thanks for the feedback Jayne! ...

“Was delighted with the whole sales team , kept me well ......”

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Jul 25,2017
Minithumbup
By: 'Chris'
Jul 25,2017
1 people found
this helpful
Was delighted with the whole sales team , kept me well informed of everything that was happening over the whole process, thanks...
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Comment on agent fees
Good fees
Was this helpful? Yes
By: James Landall
Jul 28, 2017
View all comments (2)
Thanks for your kind review Chris. ...

“Always helpful and replied to emails the day they were ......”

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Jul 21,2017
Minithumbup
Margaret
By: 'Elliot'
Jul 21,2017
0 people found
this helpful
Always helpful and replied to emails the day they were sent. They made what was quite a tricky purchase much more manageable. When things were slowing down with the vendors solicitors they were the ones chasing up. Would recommend....
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By: James
Jul 21, 2017
View all comments (2)
Thanks for the kind feedback Elliot! All the best in your new home! ...

“A very good, competent service all round. Good advice, and ......”

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Jul 09,2017
Minithumbup
James
By: 'Jim'
Jul 09,2017
1 people found
this helpful
A very good, competent service all round. Good advice, and always a speedy response to any queries we had. They handled all viewings with no complications....
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Comment on agent fees
About the same as other agents we enquired of in the area.
Was this helpful? Yes
By: James Roper
Jul 10, 2017
View all comments (1)
Thanks for the kind feedback Jim! ...
Staff picture Ben
(21)
Staff picture James
(16)
Staff picture Zara
(16)
Staff picture Margaret
(12)
Staff picture Steven
(4)
Staff picture Caroline
(0)

Tenant Fees

Tenant Fees Schedule
New Assured Shorthold Tenancies (ASTs) Signed on or after 1 June 2019.
Holding Deposit
(per tenancy)
One week's rent. This is to reserve a property. Plase Note: This will be
withheld if any relevant person (including any guarantor(s)) withdraws
from the tenancy, fails a Right-to-Rent check, provides materially
significant false or misleading information, or fails to sign their tenancy
agreement (and/ or Deed of Guarantee) within 15 calendar days (or
other Deadline for Agreement as mutually agreed in writing).
Security Deposit
(per tenancy. Rent under £50,000 per
annum)
Five weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Security Deposit
(per tenancy. Rent of
£50,000 or over per year)
Six weeks' rent. This covers damages or defaults on the part of the
tenant during the tenancy.
Unpaid Rent Interest at 3% above the Bank of England Base Rate is charged on any
unpaid rent from Rent Due Date. Please Note: This will not be levied
until the rent is more than 14 days in arrears.
Lost Key(s) or other Security
Device(s)
Tenants are liable for the actual cost of replacing any lost key(s) or other
security device(s). If the loss results in locks needing to be changed, the
actual costs of a locksmith, new lock and replacement keys for the
tenant, landlord or any other persons requiring keys will be charged to
the tenant. If extra costs are incurred there will be a charge of £15 per
hour (inc. VAT) for the time taken replacing lost key(s) or other security
device(s).
Variation of Contract
(Tenant's Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with
taking landlord's instructions as well as the preparation and execution of
new legal documents.
Change of Sharer
(Tenant's Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred
if higher. To cover the costs associated with taking landlord's
instructions, new tenant referencing and Right-to-Rent checks, deposit
registration as well as the preparation and execution of new legal
documents.
Early Termination
(Tenant's Request)
Should the tenant wish to leave their contract early, they shall be liable
to for landlord's costs in re-letting the property as well as all rent due
under the tenancy until the start date of the replacement tenancy. These
costs will be no more than the maximum amount of rent outstanding on
the tenancy.
Company Lease Fee £360 (inc. VAT)
Please ask a member of staff if you have any questions about our fees.
Bank Details
Barclays Sort code: 20-37-39 Account Number: 10101044
Last updated at 22/07/2019, 5:50 PM by Stephanie Render
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:29 PM 26/07/2018 by James Roper

Awards won by Dacre Son & Hartley, Shipley BD18 4SB



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