When we purchased our property in Chelmsford, we were amazed as to how little the agents actually did for the buyer, and did most of our research into the local market online. With this in mind, we looked into online only estate agents, and Property Eagle seemed to provide a good service using the relevant websites at a reasonable price. We paid our fee, and Tom Lodge made an appointment to view.
Tom had a considerable drive round the M25 for the viewing, but was on time and positive on arrival. His appraisal of our property was honest, he took some decent quality pictures which showed the house in a good light without silly wide angle lenses etc. he gave an on the spot evaluation, and we discussed marketing options. The property went on the market within 2 days, we were happy to see our pictures and description appear on the different website Property Eagle use. We received a number of inquires on the site within a day, and the second viewer put in an asking price offer. We withdrew the property from the market for the buyer, although the sale of the property took a considerable amount of time, Tom was always helpful and positive about the process, providing very prompt replies to our queries to the buyer. As time went on, Tom was able to reassure us that should the purchase fall through there was still considerable interest being logged on the websites where he could contact buyers direct if the house went back on.
During the whole process, Tom's knowledge of the selling process, his support and regular updates could not be faulted. If it hadn't been for his support, we probably would have put the house back on the market at least twice in during the very drawn out process. I am happy to say that we completed and my only regret is that Property Eagle doesn't as yet cover the area with live in now, should we need to sell. I however know that if ever I need any advice on selling or buying property, Tom is at the end of the phone and willing to help.