Walmley, Sutton Coldfield, B76
4.5/5, 41 reviews
88% recommended
87% sales valuation accuracy
97% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

Estate Agent with 19 West Midland offices | Paul Carr

“Appalling customer service from several members of the Walmley office. ......”

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Mar 10,2017
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By: 'NavAhmed'
Mar 10,2017
8 people found
this helpful
Appalling customer service from several members of the Walmley office. We have been contacted by the vendor who informed us that we were his preferred bidders and that he had instructed the agent to accept our offer. However, they urged him not to accept our offer as we are supposedly in a 'complex chain' so he should be 'wary', despite us providing all documentation to show there is nothing complex whatsoever. Furthermore, the vendor alleges that the agent broke all codes of ethical practice by informing the rival bidder of our offer and telling them exactly how much they should bid as a counter-offer to ensure they clinched the deal. Will be reporting this to the Property Ombudsman.
In addition, we had previously put in an offer on another property and had arranged a second viewing to consider increasing our offer. The agent cancelled this viewing at very short notice, informing us they had accepted another offer, which was fine. However, they contacted us an hour later to ask whether we would be prepared to improve our offer! Had they not cancelled the viewing, we would certainly have been prepared to consider this, but how could we do so when our viewing was cancelled at the last minute and no further viewings were made available?!
Rude and unhelpful staff who put pressure on the seller to accept offers from bidders the staff like as opposed to who the seller wants. Avoid at all costs.
Comment on agent fees
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Opening Hours
Address

Paul Carr Estate Agents
32 Walmley Road
Walmley,Sutton Coldfield
West Midlands
B76 1QN
01213 514000

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 87% 97% £33,000 £532,500
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 0 27 3 8 0 1 2
Areas covered
  • Walmley
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS
Latest Properties

“Wonderful service from Paul Carr Walmley. Gre......”

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May 15,2023
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Georgina Guest
By: 'Hazel Mercer'
May 15,2023
0 people found
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Wonderful service from Paul Carr Walmley. Great pictures of our property and lots of viewings. They gave us feedback and kept us updated throughout the process. I would highly recommend them....
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“Top marks Really efficient and friendly serv......”

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Mar 23,2023
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By: 'John D.'
Mar 23,2023
0 people found
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Top marks Really efficient and friendly service. I’d like to pay a particular thank you to Tina and John (Boldmere branch)They provided a seamless experience through out. I wouldn’t hesitate to recommend these guys....
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“From first contact to completion of sale, the......”

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Feb 26,2023
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By: 'Myla'
Feb 26,2023
0 people found
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From first contact to completion of sale, the team at Paul Carr Walmley have been fantastic. Georgina's team are truly exceptional and a credit to her, a special thank you to Jay, Alison and Katy for all your help through the process of selling our ...
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“Excellent Service from Jay...”

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May 18,2022
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By: 'Amanda'
May 18,2022
0 people found
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I decided to use Paul Carr to sell my late mums property, I am really pleased I chose them. Since the first phone call Jay has been professional and extremely helpful. He has guided me, helped me and offered me advice at each and every ...
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“We recently sold our property after having it......”

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Apr 27,2022
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By: 'Mr & Mrs Donaldson'
Apr 27,2022
0 people found
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We recently sold our property after having it on the market for approximately 1year. Jay Mitchinson carried out most of our viewings for us & worked hard to sell our house never loosing motivation or faith that we would eventually find the right buyer to sell ...
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“Fully Recommend Paul Carr to make things easier...”

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Apr 11,2022
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Georgina Guest
By: 'Simon Reynolds'
Apr 11,2022
0 people found
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Paul carr sent out agent to give a quotation which was cheaper than most when they offered to do everything including supplying Solicitor. They advertised and sold the house very quickly (2.5 months). There solicitor was on the ball. All I had to do was sign ...
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By: Georgina Guest
Apr 11, 2022
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Thank you for taking the time to leave this review. I know you are a busy man so it is appreciated. We do strive to be with you every step of your journey. Good luck for the future and let us know if we can help in the future. ...

“Very professional friendly service the team h......”

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Apr 04,2022
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By: 'karen bradney'
Apr 04,2022
0 people found
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Very professional friendly service the team had the stuggles of Covid and awkward purchasers. They kept me calm during a stressful time during the sale from beggining to end. Thank you all at Paul Carr Walmley Branch....
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“I will never use Paul carr....”

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Apr 04,2022
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By: 'Diane'
Apr 04,2022
3 people found
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I will never use Paul carr I have been calling and calling the walmley office for week since they put they board up for sale, the first 3 or 4 calls nobody knew anything about the property, then it was I will find out and give you ...
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“Steer clear of this estate agent , missed all......”

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Jan 09,2022
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By: 'NT'
Jan 09,2022
0 people found
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Steer clear of this estate agent , missed all of the stamp duty deadlines due to their inept style of chasing. My buyer did all of the chasing with little or no input from the estate agent that was paid to do the job . Very disappointed ...
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By: Georgina Guest
Jan 11, 2022
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We are very disappointed with the comments here but respect your views! The problem and hold up was due to the very unfortunate circumstances that the buyer of your property found herself in, losing a buyer in the first instance, then getting tied up with complicated lease issues where the freeholder had passed away. The sales progressor's dealing with this worked tirelessly on the file. There are extensive notes on this property with updates emails and calls to all parties and your purchasers ...

“Highly recommended. The team at Paul Carr, e......”

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Jan 26,2021
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By: 'Mr and Mrs Baldwin'
Jan 26,2021
0 people found
this helpful
Highly recommended. The team at Paul Carr, especially Vicki, have looked after us so well even though we are the Purchasers in a property transaction. We have been kept up-to-date with all developments and Vicki has taken away a lot of the anxiety associated with ...
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By: Georgina Guest
Jan 27, 2021
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Thank You Mr & Mrs Baldwin. We do strive to give 1st Class customer care and be with you every step of the way. I will pass on your comments. GOOD LUCK IN YOUR NEW HOME. ...

“Great service...”

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Jul 14,2020
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By: 'Najib'
Jul 14,2020
0 people found
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Paul Carr team, particularly Carol, Emily, and Georgina, have provided us with great support and outstanding service throughout the entire purchase process of our first home! We would definitely recommend Paul Carr to friends and family....
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By: georgina guest
Nov 23, 2020
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Thank You for your kind Review, We hope you are very happy in your new home and we are glad we were able to be with you every step of the way, Regards, Georgina Guest. ...

“The team at Paul Carr Estate agents are fanta......”

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Jun 29,2020
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By: 'Karen'
Jun 29,2020
0 people found
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The team at Paul Carr Estate agents are fantastic! The service we have received to date is head and shoulders above anyone else in the area. They go out of their way to help you as much as possible, nothing is too much trouble for ...
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By: Georgina Guest
Jun 29, 2020
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Thank you Karen for this sparkling review. We always strive to be with you every step of the way. I will pass this on to Katy and Tom. ...

“Great service, friendly staff and super respo......”

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Jun 22,2020
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Gemma Shepherd
By: 'Nicholas'
Jun 22,2020
0 people found
this helpful
Great service, friendly staff and super responsive. As soon as the lockdown was eased, Carol got straight back on the case and helped compete our sale very quickly....
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By: Georgina Guest
Jun 22, 2020
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Thank you Mr Taylor for your Kind review. I will certainly pass your comments on to all the team at Walmley Paul Carr. Good Luck for the future. ...

“I can’t praise the staff at Paul Carr Walmley......”

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Jun 09,2020
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By: 'Alex'
Jun 09,2020
0 people found
this helpful
I can’t praise the staff at Paul Carr Walmley branch enough. I found myself in the unfortunate position of having to sell my late Mum’s property after her untimely passing during the Covid-19 pandemic. The process was made very easy for me and ...
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By: Georgina Guest
Jun 09, 2020
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Thank You so much Alex for taking the time to write this review. It is good to feel appreciated and we were all happy to help during this sad time for you and your family. Thank you for giving us the opportunity to market your late mums property and we look forward to dealing with you in the future. ...

“We decided to try Paul Carr as our current es......”

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Mar 20,2020
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By: 'Liz'
Mar 20,2020
1 people found
this helpful
We decided to try Paul Carr as our current estate agent were not giving feedback on viewings. This turned out to be the best thing we ever did. Katie came round and took photos the same day as Georgina visited and we were on Right ...
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By: Georgina Guest
Nov 23, 2020
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Thank You so much for this sparkling review, We were happy to help you sell your home, we do strive to be with you every step of the way. I will pass on your comments to the rest of the Walmley team and we wish you good luck in your new home. Kind Regards, Georgina Guest. ...

“Very poor service from the very beginning. We......”

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Mar 16,2020
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By: 'Laura'
Mar 16,2020
0 people found
this helpful
Very poor service from the very beginning. We had to chase to get viewings and the shared our own pictures of the front of the property. After a lot of chasing, 3 viewings in one weekend the house sold. The process of exchanging contracts, Paul Carr ...
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“Was continuously kept up to date with new pro......”

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Mar 11,2020
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By: 'Lisa'
Mar 11,2020
0 people found
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Was continuously kept up to date with new properties by Katy. Excellent customer service. Stood out from the other agents I was registered with. All staff were very helpful when Katy wasn't available....
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By: Georgina Guest
Mar 11, 2020
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Thank You Lisa for taking the time to leave this positive review. I will of course pass this on to Katy and the rest of the Paul Carr Walmley Team. Good Luck for the future. Kind Regards, Georgina Guest. ...

“Efficient, smooth, knowledgeable, communicati......”

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Dec 20,2019
Minithumbup
By: 'Stuart'
Dec 20,2019
0 people found
this helpful
Efficient, smooth, knowledgeable, communicative. All the staff are so friendly and reliable. Competitive priced, no hassle and professional. This is the 6th house I've bought and sold through Walmley office....
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“House purchase...”

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Dec 18,2019
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Carol Barnes
By: 'Anthony'
Dec 18,2019
0 people found
this helpful
Had to write a review on the amazing service we recd from Carol Barnes. We were having a very stressful day on the day before our move date. With 7 people in a chain the exchange of contracts simply wasn’t happening. One phone call to ...
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By: Georgina Guest
Jun 25, 2020
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Thank you so much for taking the time to leave this review. Carol is a great asset and always goes that extra mile. We strive to be with you every step of the way,I will make sure she sees this. Good luck for the future. Kind Regards, Georgina Guest. ...

“Paul Carr obtained many viewings for my prope......”

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Dec 12,2019
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Georgina Guest
By: 'Mr'
Dec 12,2019
0 people found
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Paul Carr obtained many viewings for my property, which I was pleased with. Communication was good including constant feedback. I would use them again...
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By: georgina guest
Dec 13, 2019
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Thank You Adrian for your kind review. Good luck for the future, we wish you well in all you do.. ...

“Enthusiastic and friendly staff who genuinely......”

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Dec 12,2019
Minithumbup
By: 'Margaret'
Dec 12,2019
0 people found
this helpful
Enthusiastic and friendly staff who genuinely seemed to care. Didn’t always phone with updates when promised. Satisfied with the whole experience and would recommend....
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“Paul Carr / Walmley - everyone of the office ......”

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Nov 30,2019
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Gemma Shepherd
By: 'Suter'
Nov 30,2019
0 people found
this helpful
Paul Carr / Walmley - everyone of the office staff were friendly, efficient and professional. Nothing was too much trouble and we gained lots of viewings, receiving an offer within 6 weeks of being on their books. They recommended a solicitor to us and everything ran smoothly ...
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“I would definitely recommend Paul Carr you ma......”

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Nov 05,2019
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Gemma Shepherd
By: 'Tina'
Nov 05,2019
0 people found
this helpful
I would definitely recommend Paul Carr you made it a very easy to sell the property kept me updated with everything that was happening through the whole process. Thank you for making it a stress free process....
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“Very good, friendly and professional Agency...”

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Oct 31,2019
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Georgina Guest
By: 'elena'
Oct 31,2019
1 people found
this helpful
Very good, friendly and professional Agency They provided me with great support on all stages of sale of my house, that led to the completion of sale....
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By: georgina guest
Oct 31, 2019
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Thank You for your Kind Comments Elena, Thank you again for choosing Paul Carr Estate agents ,it was a pleasure to deal with you and we wish you all the best for the future. ...

“Friendly efficient service...”

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Oct 14,2019
Minithumbup
By: 'LAURA'
Oct 14,2019
1 people found
this helpful
Very friendly staff - 3 asking price offers received so property was priced appropriately. Viewings were all on a Saturday while I was out and I didn't receive feedback until the Monday morning which was a bit disconcerting - checking in after the viewings would have ...
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By: Georgina Guest
Nov 24, 2020
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Thank you for taking time to leave this review. Three asking price offers is a good case scenario, viewings that have taken place on a Saturday will always be negotiated on a Monday by our expert Property sales consultants, We are glad we were able to achieve a sale for you and wish you luck for the future. Kind Regards, Georgina Guest. ...

“Have used Paul Carr Walmley to sell my property...”

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Aug 18,2019
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Carol Barnes
By: 'Lynn'
Aug 18,2019
1 people found
this helpful
Have used Paul Carr Walmley to sell my property and even though the 1st vendor pulled out another vendor was found. The whole process went through smoothly in part mainly by the introduction of Carol Barnes to my sale. She gave me the confidence that ...
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By: Georgina Guest
Nov 24, 2020
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Thank you so much for taking the time to leave this feedback. We strive to be with you every step of the way and I will certainly pass your comments on to Carol and the rest of the Walmley team. We wish you luck for the future. Kind Regards, Georgina Guest. ...

“Excellent service from start to finish. The s......”

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Aug 17,2019
Minithumbup
By: 'Dawn'
Aug 17,2019
1 people found
this helpful
Excellent service from start to finish. The staff at Paul Carr have made what is normally a stressful experience a very pleasant one. I can't thank them all enough!...
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By: Georgina Guest
Nov 24, 2020
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Thank You Dawn for taking the time to write this review. Our aim is to be with you every step of the way and it looks klike we achieved what we set out to do. Good luck for the future. Kind Regards, Georgina Guest. ...

“Excellent support for both my sale and purcha......”

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Aug 08,2019
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Georgina Guest
By: 'Gillian'
Aug 08,2019
0 people found
this helpful
Excellent support for both my sale and purchase throughput the whole process Easy to contact and always kept me informed....
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By: georgina guest
Oct 31, 2019
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Thank You Gillian for your kind review, it was a pleasure to assist you in your sale and purchase and we wish you all the best in your new home. ...

“A pleasure to deal with....”

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Jun 19,2019
Minithumbup
By: 'Paul'
Jun 19,2019
1 people found
this helpful
From Katys market appraisal visit through to offer and beyond the team at Paul Carrs have been brilliant. Katy put my mother at ease over the sale and marketing. Vicki was also a pleasure to deal with. Communication from Vicki was always on point and ...
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Comment on agent fees
Pretty much what I expected, and for the service given, excellent.
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“Brilliant...”

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Jun 17,2019
Minithumbup
By: 'Emma'
Jun 17,2019
1 people found
this helpful
Absolutely fantastic for selling and purchasing. House sold within the initial 12 week timeframe. We had a lot of bad luck with our purchases with 2 houses falling through due to the owners deciding not to sell at the last minute. Katy showed us round a number ...
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Comment on agent fees
Good
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Staff picture Carol Barnes
Staff picture Georgina Guest
Staff picture Gemma Shepherd
Staff picture Ben Whitehouse
Staff picture Bethaney Merrell
Staff picture Elizabeth Banks
Staff picture Teresa Burr
Staff picture Tom Baker
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Paul Carr Estate Agents

Branch - Walmley, Sutton Coldfield, B76