5 Star Review
Dec 15,2018
By:
'Anne'
Dec 15,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Buyer)
Postcode: PR1
1
people found
this helpful
The staff have been wonderful, very efficient and helpful, good communicators and particularly patient as the process has taken almost a year due to my house sale falling through twice in Cornwall. Would recommend Reeds Rains to friends and family....
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Comment on agent fees
Purchasing property only so no fees.
1
people found
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5 Star Review
Dec 03,2018
By:
'Tenant'
Dec 03,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: PR1
Lettings (as a Tenant)
Postcode: PR1
1
people found
this helpful
The Penwortham team gave us an excellent support during the last 2 years, while we have rented one of the apartmens. They were supportive, flexible and always helpful.
We only had positive experience with all the members....
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1
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5 Star Review
Nov 19,2018
By:
'Alan'
Nov 19,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Postcode: PR1
1
people found
this helpful
We are very grateful to Rachel and Adam for all their help in selling our property. Both were proactive in resolving problems that arose, and were always measured and professional. At all times Rachel and Adam were reassuring and personable, and prepared to go the ...
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Comment on agent fees
Fees were fair for the work undertaken.
1
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5 Star Review
Oct 04,2018
By:
'Rosie'
Oct 04,2018
Services: Sales (as a Vendor)
Sold price: £193000
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Sold price: £193000
Postcode: PR1
1
people found
this helpful
Adam is a great member of Team Penwortham. Living in France I was very dependant on the staff to carry out unusal requests such as collecting the mail, disconnecting the phones and final readings. Adam carried out these duties willingly and efficiently.
Rachel and Sue ...
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Comment on agent fees
Average
1
people found
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5 Star Review
Oct 04,2018
By:
'Mr'
Oct 04,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Buyer)
Postcode: PR1
2
people found
this helpful
The whole team remained professional and very helpful throughout the move. Rachel especially went above and beyond to get information and keep us in the loop, and Adam looked after us well during the viewing process....
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2
people found
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5 Star Review
Oct 04,2018
By:
'Ashleigh'
Oct 04,2018
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Buyer)
Postcode: PR1
1
people found
this helpful
I recently purchased a repossession through Reeds Rains Penwortham and I was very pleased with the service I received from them.
The purchase was very difficult and the other parties caused me a huge amount of stress. If Sue and Rachel weren't helping me get ...
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Comment on agent fees
N/A
1
people found
this helpful
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5 Star Review
Aug 08,2018
By:
'Louise'
Aug 08,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR1
Lettings (as a Landlord)
Postcode: PR1
1
people found
this helpful
Speed and efficiency in finding a new tenant was excellent. Great communication throughout. Thank you to Sue and all the staff....
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1
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“Professional advice given...”
5 Star Review
Aug 05,2018
By:
'Happy'
Aug 05,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR4
Sales (as a Vendor)
Postcode: PR4
1
people found
this helpful
Reeds Rains were the third estate agent we had instructed and the most proactive and constructive agent. Excellent service would recommend without hesitation....
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Comment on agent fees
Good
1
people found
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“Helpful and understanding....”
5 Star Review
Jun 17,2018
By:
'Ingrid'
Jun 17,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Postcode: PR1
2
people found
this helpful
We have had great customer service from all the staff at the Penwortham branch. They have been helpful and understanding during the sale of our house (which was sold STC within a couple of days) and the soon to be completed purchase of our next ...
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Comment on agent fees
Possibly higher than some but good service comes at a price!
2
people found
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“attentive and supportive...”
4 Star Review
Jun 11,2018
By:
'JC'
Jun 11,2018
Services: Sales (as a Vendor)
Sold price: £150000
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Sold price: £150000
Postcode: PR1
2
people found
this helpful
Very understanding and answered our concerns when listing. We had regular feedback from Sue and Adam as well as Rachel and all dealings were professional. Encouraged all parties to prompt completion. Thank you all...
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Comment on agent fees
Reasonable
2
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5 Star Review
Jun 11,2018
By:
'MM'
Jun 11,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Postcode: PR1
2
people found
this helpful
I did my home work before I put my property on the market and spoke to several estate agents. I was impressed with the whole team at Penwortham Reeds Rains branch - very knowledgeable, professional and excellent marketing skills, especially Rachel and Sue. They guided ...
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Comment on agent fees
Appropriate, also the fee for the professional photographer was worth paying to show the house at its best.
2
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“I have nothing but praise for Rachel especially and for ......”
5 Star Review
Mar 02,2018
By:
'A'
Mar 02,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR4
Sales (as a Vendor)
Postcode: PR4
2
people found
this helpful
I have nothing but praise for Rachel especially and for her team at Penwortham,throughout the whole of the conveyancing period. Rachel was most experienced and professional at all times, but also helpful, supportive, ane this was relayed to the whole team. I think to ...
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Comment on agent fees
During the whole of the conveyancing periods there were no misunderstandings and the Agents Fees were fair and justified.
2
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“I have dealt with Reeds Rains sales as well as ......”
5 Star Review
Feb 24,2018
By:
'Mrs'
Feb 24,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PR1
Lettings (as a Landlord)
Postcode: PR1
2
people found
this helpful
I have dealt with Reeds Rains sales as well as Lettings. They are extremely professional but also approachable and have excellent local knowledge. Any queries and paperwork have been dealt with quickly, efficiently and accurately. They are a pleasure to deal with in what can ...
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Comment on agent fees
Happy to pay for their expertise and are comparable with other agents.
2
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“From the start you just felt in good hands.From ......”
5 Star Review
Feb 07,2018
By:
'Mr'
Feb 07,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Postcode: PR1
1
people found
this helpful
From the start you just felt in good hands.
From the first appointment very punctual and plenty of knowledge of the area, and prices of property.
They're updates on the sale was very impressive from all the staff, very helpful. Thanks...
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Comment on agent fees
Fees possibly a little higher than others but worth paying for the service you get.
1
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“During the sale of our late mothers property Rachel and ......”
5 Star Review
Jan 03,2018
By:
'Nancy'
Jan 03,2018
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Postcode: PR1
1
people found
this helpful
During the sale of our late mothers property Rachel and her team kept us informed at all times endlessly pursuing other solicitors in the chain
We would have no problem in recommending them in every aspect .A big thank you all round....
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Comment on agent fees
Although seemed a little expensive it was worth it in the end they took care of everything
1
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“Hello, I just wanted to get in touch after my ......”
5 Star Review
Dec 22,2017
By:
'Emma'
Dec 22,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Postcode: PR1
1
people found
this helpful
Hello,
I just wanted to get in touch after my experience of Reeds Rains handling the sale of my property. I don't normally make a point of contacting companies regarding their level of service, but I felt compelled to in this instance.
My property sale ...
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Comment on agent fees
Fees seemed comparable with other local estate agents. But the service was superior.
1
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“The staff at the Penwortham branch were exceptional. Both Rachel ......”
5 Star Review
Dec 13,2017
By:
'Susan'
Dec 13,2017
Services: Conveyancing
Would you recommend?: Yes
Postcode: PR4
Conveyancing
Postcode: PR4
1
people found
this helpful
The staff at the Penwortham branch were exceptional. Both Rachel and Sue managed to balance the fine line between being friendly and professional. Our house sale and purchase proved to be rather protracted, Rachel and Sue were endlessly patient, and helped us through a difficult ...
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Comment on agent fees
Good.
1
people found
this helpful
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“Rachel, Sue & Grace were all very helpful and friendly. Communication ......”
5 Star Review
Sep 25,2017
By:
'Bev'
Sep 25,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR4
Sales (as a Vendor)
Postcode: PR4
1
people found
this helpful
Rachel, Sue & Grace were all very helpful and friendly. Communication was excellent with regular telephone updates. Whenever we phoned or called into the office they each knew exactly where things were up to and obviously kept each other well informed as well as liaising with ...
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Comment on agent fees
Probably not the cheapest but you get what you pay for and we certainly got an excellent service so feel we got value for money
1
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“Rachel and her team provided an excellent professional service and ......”
5 Star Review
Sep 22,2017
By:
'Joan'
Sep 22,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Postcode: PR1
1
people found
this helpful
Rachel and her team provided an excellent professional service and I would thoroughly recommended. High standards were maintained at all times. The house sale went through quickly and all was taken care of by Rachel and her team. Many thanks to you all....
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Comment on agent fees
Good
1
people found
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“This estate/letting agent were very proactive at getting my ......”
5 Star Review
Jul 06,2017
By:
'super'
Jul 06,2017
Services: Lettings (as a Landlord)
Rent PCM: £750
Would you recommend?: Yes
Postcode: PR4
Lettings (as a Landlord)
Rent PCM: £750
Postcode: PR4
1
people found
this helpful
This estate/letting agent were very proactive at getting my business and then very professional once I had appointed them to let my house. I let the property within a week of advertising with them and have been delighted with the service throughout the process. ...
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Comment on agent fees
sensible fee
1
people found
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“We were delighted with the excellent, efficient and effective service ......”
5 Star Review
Jul 05,2017
By:
'David'
Jul 05,2017
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PR4
Sales (as a Vendor)
Postcode: PR4
1
people found
this helpful
We were delighted with the excellent, efficient and effective service we received from all members of the Penwortham Branch team who were always willing to help and offered swift response with a personal touch....
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Comment on agent fees
The going rate
1
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“I received excellent customer service both when buying my property ......”
5 Star Review
Mar 08,2017
By:
'Lucinda'
Mar 08,2017
Services: Lettings (as a Landlord)
Rent PCM: £525
Would you recommend?: Yes
Postcode: PR1
Lettings (as a Landlord)
Rent PCM: £525
Postcode: PR1
1
people found
this helpful
I received excellent customer service both when buying my property and also when renting it out. I was impressed at how quickly my initial email enquiries were responded to. This contrasted hugely with all the other agents I emailed from links in a national internet ...
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Comment on agent fees
Considering the excellent service I received,I would say that they were good value for money.
1
people found
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“Rachel, Grace and Sue have been fantastic throughout. From marketing, ......”
5 Star Review
Feb 21,2017
By:
'Charlotte'
Feb 21,2017
Services: Sales (as a Vendor)
Sold price: £189000
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Sold price: £189000
Postcode: PR1
1
people found
this helpful
Rachel, Grace and Sue have been fantastic throughout. From marketing, selling and helping us find our new home.
We would and have recommended Reeds Rains. 5 stars from us! Thank you very much....
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Comment on agent fees
Good
1
people found
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“Booked the afternoon off work to view a house with ......”
1 Star Review
Feb 10,2017
By:
'cjdandrews'
Feb 10,2017
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PR1
Sales (Prospective customer)
Postcode: PR1
2
people found
this helpful
Booked the afternoon off work to view a house with reeds rains Penwortham and Kirkham, both houses I went to view neither agent turned up. If I were the vendors of either property I would be incredibly annoyed at the lack of competence and professionalism ...
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Comment on agent fees
bad - complete lack of compitance shown. no value for money at all
2
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“Rachel's pleasant smile, helpful attitude and prompt attention convinced me ......”
5 Star Review
Jan 16,2017
By:
'Kath'
Jan 16,2017
Services: Sales (as a Vendor)
Sold price: £70000
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Sold price: £70000
Postcode: PR1
1
people found
this helpful
Rachel's pleasant smile, helpful attitude and prompt attention convinced me that Reeds Rains were prime candidates to sell our land. It was however her clear knowledge of the business and undoubted expert advice that made her stand out from the competition. Rachel's excellent photo's, marketing ...
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Comment on agent fees
Worth paying above average for expert guidance, effective marketing and support from a professional team.
1
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“Certainly did not expect such good service, it was a ......”
5 Star Review
Nov 15,2016
By:
'Stuart'
Nov 15,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: PR1
Sales (as a Buyer)
Postcode: PR1
1
people found
this helpful
Certainly did not expect such good service, it was a pleasure dealing with Penwortham branch.
Many thanks to Sue and Rachel especially for coping with my rather exacting requirements....
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Comment on agent fees
Above average.
1
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“Sue has provided an excellent service to me. She is ......”
5 Star Review
Nov 15,2016
By:
'SueB'
Nov 15,2016
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: Yes
Postcode: PR1
Lettings (as a Landlord)
Rent PCM: £725
Postcode: PR1
1
people found
this helpful
Sue has provided an excellent service to me. She is knowledgeable and gets back to me promptly with answers. The service I have received is very professional and so much of an improvement on the last agents I used. I am confident we can build ...
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Comment on agent fees
I was able to negotiate a better fee which was the same as my old agents. This was a major factor in my decision to use this company. I would have liked a bit more information on the deposit related fees as I feel this is a bit high considering if I performed this process myself there would be no charge and not much effort on my part. Paying yearly for this is a concern.
1
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“Had my house up for sale with another agent in ......”
5 Star Review
Nov 15,2016
By:
'Peter'
Nov 15,2016
Services: Sales (as a Vendor)
Sold price: £159000
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Sold price: £159000
Postcode: PR1
1
people found
this helpful
Had my house up for sale with another agent in penwortham. I didn't feel they were doing the best job as many people came that were looking for something different but the agents insisted that they View. Move to RR in penwortham and was blow ...
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Comment on agent fees
Agents fees were what I expected.
1
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“Really helpful with their service. Any queries they happily answered ......”
4 Star Review
Nov 13,2016
By:
'Vijay'
Nov 13,2016
Services: Sales (as a Buyer)
Sold price: £163500
Would you recommend?: Yes
Postcode: PR1
Sales (as a Buyer)
Sold price: £163500
Postcode: PR1
1
people found
this helpful
Really helpful with their service. Any queries they happily answered and got back to me. Highly recommend them. Grace was especially helpful....
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Comment on agent fees
I bought property off them so not applicable
1
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“Very thorough professional staff who kept me informed every step ......”
5 Star Review
Oct 07,2016
By:
'James'
Oct 07,2016
Services: Sales (as a Vendor)
Sold price: £164000
Would you recommend?: Yes
Postcode: PR1
Sales (as a Vendor)
Sold price: £164000
Postcode: PR1
1
people found
this helpful
Very thorough professional staff who kept me informed every step of the way in the selling process. Did exactly what they said they would, returned calls etc and sold my house for the right price very quickly. Overall l was extremely impressed and would gladly ...
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