Avoid this agent, avoid Patricia Linares (this is the negotiator that worked with me),
It's horrible, they take your money and after they don't care about you
half of the stuff in the flat is broken and other stuff doesn't work you call them and tell them about it and they just say
"yes, I will fix this asap" and that's it, they forget immediately what they said
their attitude towards the tenant is unspeakable, they literally just ignore you
What agent could do to change your mind?
they could have not Ignored me, and give me a flat in a usable condition, where I could at least close the window