We were reasonably happy with agents' service.
Prompt viewings were done pretty much as soon as we said the word, 'go'.
All queries were dealt with good knowledge and prompt.
Some info needed a little prompting but it came as soon as we asked for it.
Not sure how thorough the credit check was with new tenants (no report was shown) but I suspect the information was confidential?
First time we ever used them to find new tenants and manage flat.
Let's hope the management of the full tenancy will be smooth sailing!