“Absolutely horrendous. Dirty flat. Everything broken. Constant lies. Money grabbing. ......”
1 Star Review
Mar 02,2017
By:
'Kelly'
Mar 02,2017
Branch: Sheffield, 51 Middlewood Road
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: No
Postcode: S36
Branch: Sheffield, 51 Middlewood Road
Lettings (as a Tenant)
Rent PCM: £495
Postcode: S36
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people found
this helpful
Absolutely horrendous. Dirty flat. Everything broken. Constant lies. Money grabbing. We moved into out flat to find it had not been cleaned at all, it was absolutely awful. Food stains in the kitchen, hair all over the bathroom floor, dirt on the walls, the whole flat absolutely stained from top to bottom in nicotine. It took us 5 hours plus a professional carpet cleaner to try and get the place clean, and even then the decor was still yellow with nicotine. When we called the office all they could do was apologise despite breaching their contract of a clean and well maintained property. Then we found out the tap was leaking all over the floor, it was 2 weeks before they decided to do anything. Plus radiators and curtain poles hanging off the walls and light fittings hanging out of the ceiling. Then the oven broke completely, for over 2 weeks we were constantly reporting this, when they finally came out to fix it, the guy from dart told us it had been reported broken over a year ago! After asking them to fix repairs and fix the decor, we had enough and decided to move out. We asked them the procedure and were told we only needed to give a months notice. Then they told us we needed to stay unless we paid an early release fee so we paid the fee. Then they claimed we still had to pay the rent and council tax, despite paying the early release fee. Then, 6 months after us leaving the flat, we were contacted by the council saying that Martin and Co claimed we still owed council tax, despite us finalising all bills before we left. The flat was disgusting and all they did was rip us off for money! Plus when we agreed to the flat it was £475. When we came to pay the rent, it had miraculously changed to £495 without us being informed.
Comment on agent fees
Agent fees were paid very highly for s very bad job done.
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