Centrick Property
Nationwide Office, Birmingham, B1
2.1/5, 20 reviews
25% recommended
0% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
50% lettings fee satisfaction



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“The most unhelpful and unprofessional company I have ever came ......”

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Feb 28,2017
Minithumbdown
By: 'Gladtobegone'
Feb 28,2017
7 people found
this helpful
The most unhelpful and unprofessional company I have ever came across in my life. They took over a block of flats in the north east. Ours was mould infested which we made them aware of as soon as they took over. They did nothing but fob us off rather than fix it. This went on for 12 months to the extent where damage to our personal property was a four figure sum. We even got environmental health out who wrote a report which was ignored. On top of this there was issues with parking-never addressed. Issues with faulty door handles-never addressed. We had a broken washing machine which took 6 weeks to replace. Issues with alarms going off-we were still waiting for someone to come 6 weeks later. The cupboard to the electric meters was locked which was against the law-took weeks for it to be opened. They never return calls or e-mails and just play pass the blame to everyone. Constantly sending them the same information yet nothing ever gets fixed. They even returned our bond in 2 parts and we had to send the information 4 times. They even had the cheek to ask us to drop the keys off on a 60 mile round trip as it was convenient for them. Just a shambles from the day they came on board and I have never been so glad to get away from a property or not have dealings with a company. Not even worth the one star rating.
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Opening Hours
Address

Centrick Property
16 Commercial Street,
Birmingham
West Midlands
B1 1RS
03330 124 134

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £101,000 £150,000
Lettings 50% 50% £460 £1,100
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 3 9 0 1 1 0 1 5
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Truly awful...”

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Aug 15,2018
Minithumbdown
Harj
By: 'Andrew'
Aug 15,2018
2 people found
this helpful
I would advise anybody looking to rent a property too look elsewhere - no matter how nice the property, or how well priced. I lived for a year with a leak coming through my kitchen ceiling, and for months with a leaking dishwasher and a ...
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Comment on agent fees
Any fees are bad and will (rightly) soon be a thing of the past. Centrick also try and enforce illegal contractual clauses such as you paying to have the property professionally cleaned regardless of the state it was given to you or the state you returned it. This shouklld be challenged if it is attempted as it is not enforceable by law.
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“Don't recommend them !...”

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Jul 23,2018
Minithumbdown
By: 'Mo'
Jul 23,2018
1 people found
this helpful
low class service and very slow response when lift went out of service. the lift is broken for almost six months. and guess what !? Centrik Property (property management) never cared about it....
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“Just a brilliant agent...”

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Jul 17,2018
Minithumbup
Tom
By: 'Gav'
Jul 17,2018
0 people found
this helpful
Tom was a brilliant agent for me as I was going through a tricky time he has helped me no end and always reply's to any questions I have this guy can't be beaten...
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Comment on agent fees
Good
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“They will scam all your deposit...”

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Jun 08,2018
Minithumbdown
Harj
By: 'Jeff'
Jun 08,2018
6 people found
this helpful
Centrick will SCAM you of your deposit money and charge you for silly things. If you want to loose your whole deposit (over £1500 in my case), then choose Centrick. Very, very bad experience....
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“Avoid!!!...”

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May 18,2018
Minithumbdown
nicola
By: 'Tony'
May 18,2018
6 people found
this helpful
On a personal level the staff of this company are arrogant, lazy, and incompetent. On a professional level the company is negligent. Repeatedly failed to complete contractually agreed works and simply ignore all emails and calls. Eventually after 2 years I got the Ombudsman to get ...
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“Honest and very helpful...”

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May 15,2018
Minithumbup
Tom
By: 'Ede'
May 15,2018
0 people found
this helpful
Truly appreciate Tom for taking the time to show us around the properties, making sure to explain everything, VERY IMPORTANT!...
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“Moving to Central Birmigham...”

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Mar 23,2018
Minithumbup
Tom
By: 'Matt'
Mar 23,2018
0 people found
this helpful
Tom showed me a great flat which met my requirements in Central Birmingham, an area which is fast becoming competitive. Great follow up service and was super quick to follow up with some paperwork I needed. Thank you Tom....
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“Joe is great at helping us keep an eye on ......”

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Jan 25,2018
Minithumbup
Joe
By: 'Adam'
Jan 25,2018
0 people found
this helpful
Joe is great at helping us keep an eye on Birmingham's buy to let market. Our fund has bought through Joe twice, and he's always very well informed and really understands what we are looking for. Also great at managing sales, really helped to push ...
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“Words cannot describe how awful this company is, avoid it ......”

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Sep 08,2017
Minithumbdown
By: 'Andrew'
Sep 08,2017
8 people found
this helpful
Words cannot describe how awful this company is, avoid it at all costs. Rude, arrogant staff that treat Tenants and Leasholders like commodities....
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Comment on agent fees
Awful
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“I don't have the strength to go into detail about ......”

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Aug 22,2017
Minithumbdown
By: 'Casi'
Aug 22,2017
7 people found
this helpful
I don't have the strength to go into detail about the horrendous torture this company have put me through. Not only have they took all of my money, left me homeless but they have the WORST customer service I have ever experienced. How it is ...
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Comment on agent fees
Far too high!
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“With out a doubt CENTRICK are the WORST Property Management ......”

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Aug 08,2017
Minithumbdown
By: 'MORRIE66'
Aug 08,2017
9 people found
this helpful
With out a doubt CENTRICK are the WORST Property Management Company you could imagine.This company(ACTING ON BEHALF OF CAMERON HOMES) manage BURTON VILLAGE,and thier rates are extremely high for the service they pretend to provide.Caretakers/cleaners employed by Centrick who do ...
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Comment on agent fees
VERY HIGH AND UNJUST 40% ARE MADE UP OF MANAGEMENT FEES AND ADMIN CAHRGES.
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“Centrick manage our building; they are universally a shambles. Since ......”

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Jun 29,2017
Minithumbdown
By: 'Joe'
Jun 29,2017
7 people found
this helpful
Centrick manage our building; they are universally a shambles. Since they've taken over management of the building they have attempted to spend almost nothing, as a tenant they claim I have no right to any answers from them (as I don't pay management fees directly) ...
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Comment on agent fees
They spend zero, so if they're charging you more than zero, you're being ripped off.
Attachments

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“Tom Hayden was very helpful when it came to organising ......”

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May 05,2017
Minithumbup
Tom
By: 'Dan'
May 05,2017
0 people found
this helpful
Tom Hayden was very helpful when it came to organising the viewing of the property we was interested in. He even contacted me outside of office hours to help arrange the date and time. We viewed two with Tom, and both times he was there ...
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Comment on agent fees
good, we had £100 slashed off the reservation fee.
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“Total cowboy outfit, me and my partner moved into a ......”

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Mar 17,2017
Minithumbdown
By: 'carl'
Mar 17,2017
5 people found
this helpful
Total cowboy outfit, me and my partner moved into a property and paid very high fees. a week after moving in they told us they were selling the property. keep your money and go elsewhere. total cowboy outfit....
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“The most unhelpful and unprofessional company I have ever came ......”

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Feb 28,2017
Minithumbdown
By: 'Gladtobegone'
Feb 28,2017
7 people found
this helpful
The most unhelpful and unprofessional company I have ever came across in my life. They took over a block of flats in the north east. Ours was mould infested which we made them aware of as soon as they took over. They did nothing but ...
read full review
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“This is the worst agency I have ever dealt with. ......”

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Oct 20,2016
Minithumbdown
By: 'Unhappy'
Oct 20,2016
6 people found
this helpful
This is the worst agency I have ever dealt with. They are quick to take your money, but do not fulfil their duties. They have left us in a terrible situation and months later, we have still not received the full refund. We are still ...
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Comment on agent fees
Very high and still yet to receive the refund
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“I took on a tenancy at The Landmark building in ......”

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Sep 13,2016
Minithumbdown
By: 'TheLandmark'
Sep 13,2016
7 people found
this helpful
I took on a tenancy at The Landmark building in Dudley some months ago. I can only speak as I find. The property itself is lovely, good quality and we are happy with it. However before we moved in we were promised certain basic things, ...
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Comment on agent fees
Acceptable.
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“Centrick Property have for a few years managed the block ......”

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Sep 12,2016
Minithumbdown
By: 'civisnottingham'
Sep 12,2016
7 people found
this helpful
Centrick Property have for a few years managed the block of flats, where I am a leaseholder, in a seemingly acceptable manner. Recently, following receipt of a large supplementary bill to cover an overspend on the service charges for the year ending 31/12/15, I queried with ...
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Comment on agent fees
Unfair.
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By: Civis Nottingham
Apr 05, 2017
View all comments (3)
After seven months Centrick are still ignoring all attempts to resolve our queries. Two other leaseholders are also ignored. Do not touch this firm with a bargepole unless you are a glutton for punishment. ...

“I had let a 1 bedroom apartment with Centrick Property - ......”

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Aug 10,2014
Minithumbdown
By: 'JosephR'
Aug 10,2014
12 people found
this helpful
I had let a 1 bedroom apartment with Centrick Property - Colmore Row agency. At first, it seemed a professional agency, although quite expensive. After 6 months of tenancy contract, however, I must admit I am disappointed under all respects. They proposed to me an apartment that, ...
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Comment on agent fees
Extremely high, and partially not detailed/justified.
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By: Manager
Aug 14, 2014
View all comments (1)
We are very sorry you feel this way, we have lots of tenants in Cutlass Court most of whom renew their contract and some who have been living there for over 4 years. We have taken the time to research competitor’s fees and our fees are cheaper than most of the main agents in Birmingham (quite considerably in some cases), so it's unfortunate you had the impression we were expensive. If you have any concerns about the way your dilapidation assessment was handled at the end of your tenancy w ...

“I am currently selling my property through Centrick Property and ......”

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Jul 31,2014
Minithumbdown
Harry
By: 'Faye'
Jul 31,2014
4 people found
this helpful
I am currently selling my property through Centrick Property and based on my experience would not recommend them to potential sellers. They seem far more preoccupied with the interests of my buyer than my own requirements as their paying client. I told them I was ...
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By: Manager
Aug 14, 2014
View all comments (1)
We are sorry that you feel you have not received the service you would expect form the sales team, it is always difficult when a chain is involved, particularly in the current market as buyers are coming to the market eager and able to proceed. We are seeing an increasing number of vendors willing to chain break so they do not lose the sale, this does mean that buyers are increasingly expecting this to be an option and as the selling agent it is a difficult role to manage these expectations. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Centrick Property, Birmingham B1 1RS



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