“Staff were friendly enough but we were sold a poor ......”
1 Star Review
Feb 28,2017
By:
'Another'
Feb 28,2017
Branch: Glengormley, 8-8a Carnmoney Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: BT36
Branch: Glengormley, 8-8a Carnmoney Road
Sales (as a Buyer)
Postcode: BT36
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Staff were friendly enough but we were sold a poor quality new build, on poor quality land, which still has issues 18 months after moving in. The entire new development that we live in is a joke- developers gone bankrupt, changing staff all the time and no-one taking responsibility for the poor workmanship of these homes. Fob-offs, excuses and avoidance. I haven't met anyone here who is happy that their home reflects the show homes that the estate agent showed us.
There are also ongoing environmental issues withunfinished roads, a FAR TOO close by recycling plant, and a proposed rubbish incinerator. The problems with developers and environmental issues have been ongoing for a good few years and so this information should have been passed onto us. (Either Reeds Rains were not aware of these issues as they hadn't done their jobs properly, or they witheld this information from us just to get our money...) It's hardly surprising that residents are selling their new builds up here as fast as the developers are chucking them up.
Estate agents are legally bound to tell potential buyers the truth; if Reeds Rains had been more honest about the background of this new development then we would DEFINITELY NOT have bought our home for our young family here. We have had 18 months (so far) of ongoing unnecessary costs to us, hassle, stress and inconvenience in our new home. Thanks for the recommendation RR.
Comment on agent fees
We were not given accurate advice. So not worth the fees.
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