Central Estate Agents
Bristol, BS7
1.5/5, 6 reviews
17% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
50% lettings fee satisfaction



Property Features


“Absolutely awful - the most unprofessional service I have ever ......”

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Feb 23,2017
Minithumbdown
By: 'Kate'
Feb 23,2017
0 people found
this helpful
Absolutely awful - the most unprofessional service I have ever received. Throughout the whole process they did not seem to have a clue what they were talking about. We were told we didn't need a guarantor, then asked if we had paid the guarantor fees. Once we had paid the agency fees, we were then asked twice more if we had paid them. They do not seem to have any system for keeping note of what they have done. When we came in to sign the contracts, we were given the most unprofessional service ever - the man we saw handed us the contracts which he had clearly just printed a template off the internet, then when we took the time to read them we were told there was no point in reading them as half of it wouldn't apply to us or be true anyway! He then spoke to someone else on the phone for about 20 minutes completely ignoring us and any questions that we had. We were told initially by CEA we would have the choice of a 6 or 12 month contract, and then this was gone back on and when we went to sign the contract were told it had to be 12 months. They were all very rude about this, we did not feel like valued customers at all.
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Opening Hours
Address

Central Estate Agents
52-54 Gloucester Road
Bishopston,Bristol
North Somerset
BS7 8BH
0117 98 92 150

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 50% £400 £3,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 1 4 0 0 0 1 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Our experience was through letting a property......”

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Mar 29,2023
Minithumbdown
By: 'No'
Mar 29,2023
0 people found
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Our experience was through letting a property from CEA in Bristol. After 7 months of inefficiency and bad accounting on the part of this estate agent we finally got our deposit back. Terrible management and communication. Do not touch them!...
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“Hi The experience was good they were keen ......”

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Jun 12,2022
Minithumbup
By: 'Richard Mason'
Jun 12,2022
0 people found
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Hi The experience was good they were keen to help we found a 4 bed house no issues we have lived there for 9 months we will be renewing or tenancy agreement for another year....
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“Horrible customer experience...”

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Jun 12,2020
Minithumbdown
By: 'Carina'
Jun 12,2020
0 people found
this helpful
Horrible customer service. One of the agents has been really racist and rude at the phone shouting when trying to contact them, ignoring my emails and putting excuses to delay the date to pay me back the deposit. Horrible experience....
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“Such an awful experience, avoid at all costs!...”

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Feb 19,2020
Minithumbdown
By: 'Josef'
Feb 19,2020
0 people found
this helpful
Such an awful experience, avoid at all costs! Very unresponsive agents and were so rude throughout my time at the house. Lots of issues with the house including leaking bathroom which resulted in part of the ceiling falling down. Despite numerous emails to let them ...
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“Absolutely awful - the most unprofessional service I have ever ......”

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Feb 23,2017
Minithumbdown
By: 'Kate'
Feb 23,2017
0 people found
this helpful
Absolutely awful - the most unprofessional service I have ever received. Throughout the whole process they did not seem to have a clue what they were talking about. We were told we didn't need a guarantor, then asked if we had paid the guarantor fees. ...
read full review
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“We made an offer on a property in July '13. ......”

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Jan 11,2014
Minithumbdown
By: 'Victims'
Jan 11,2014
1 people found
this helpful
We made an offer on a property in July '13. Gone through the initial stages I.e finding a solicitor etc. We are first time buyers and were very much out of our depth. Both Cody and Cabbar were initially amiable however tables turned soon ...
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What agent could do to change your mind?
They could have been honest and told us that they were personally affiliated with this house. We would have been a lot more careful had we known this fact.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Awards won by Central Estate Agents, Bristol BS7 8BH



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