We found Elephant proactive and helpful throughout the purchase of our poperty. They gave us honest and practical advice before and during the process, and were always available to answer any queries we had. We saw a number of their properties before purchasing (all of which were of a high quality), and were never pressured into making any decisions we did not want to make. The pros and cons of each property were clearly spelt out to us, helping us to make an informed decision based on what was important to us. As we were first time buyers, we were eligable to benefit from the stamp relief duty, but did not leave ourselves much time to complete before the deadline. Elephant assisted us excellently and we were able to complete in time. What really set Elephant apart from other agents was the friendly and personal service provided at all stages, which was reflected by the professional and knowledgeable advice offered to us. We would definately recommend Elephant and they will be our first choice agents in the future. A big thank you to Alec, Katy and all of the team.