All the staff at Romans were excellent and really pulled together when our first buyer lost his mortgage just before we were due to exchange.
An open house was quickly arranged and thanks to everyone's hard work, within a few days of losing the first offer, we had three brand new offers which then proceeded to fruition following a very tight deadline to enable our buyer to gain from the stamp duty holiday the day before the deadline expired.
All staff were courteous, smart and helpful.I can't praise them enough.
A special thanks must go to our Romans Move Manager, Lisa Roe, who was absolutely superb and dealt with everything that we 'threw' at her together with requests from people further down the chain who seemed to have no joy from their own agents!!