Worst letting experience I have ever encountered. The flat was not cleaned and finished when I moved in . Outstanding maintainance jobs that were promised and errors in the letting documents since I moved in still not done despite my multiple requests. I have been ignored, harrassed and blatantly lied to many times when dealing with them on email, on phone and even in person. They also charged the highest fee I have ever seen on inventory exit and also others. The fees seem to go to hiring the staffs who sit around in the office chatting among each other, doing their nails and going on facebook.