I found the moving out-experience traumatic, stressful, and am still scared for the well-being of my family because of the threatening nature of Pearsons "negotiation" methods. I did nothing wrong, but I feel I was made the target of a brutal campaign intended to do me out of considerable amounts of money.
What agent could do to change your mind?
They need to respect Tennant's rights, and not feel that they can bully their way through life. If they paid my deposit back in full like I deserve, I would have been happier.