Absolutely brilliant and fantastic customer service from Clint Amfo. We had a few problems (mostly minor but one major) from the onset with the rented property we moved in to just over 2 weeks ago. I immediately reported them all to Clint who then coordinated everything and liaised all our concerns with the landlord. He kept us in the loop with all their responses and prospective solutions. He is a prime example of what Townends' customer service and excellence is all about. And it is no wonder why he is South Norwood's branch manager. Both parties (tenants and landlord) are fully satisfied with the outcome. I am now glad I used a letting agent to find a flat to rent. And Townends South Norwood hasn't let us down. A special thank you also goes out to Maya who works at Townends Head Office. She too has kept us in the loop with calls and emails. Thank you both and keep up your excellent work.
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