David St James
London, E3
2/5, 114 reviews
28% recommended
0% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features


“We had a thoroughly misserable experience dealing with this estate ......”

Share on :
Apr 12,2012
Minithumbdown
By: 'Jholmes'
Apr 12,2012
413 people found
this helpful
We had a thoroughly misserable experience dealing with this estate agent. We went to see several properties and the agents couldn't be any more happy to help. This all changed after we had handed over a £500 holding deposit. We knew this sounded dodgy but were desperate to find a property and so handed over the money. About a week later after chasin them and getting fobbed off we were told the landlord had „‡naged his mind. Annoying, but not the agents fault we thought, we just need to get our money back now from the agent, simple. First we were told it would take 10 working days for the money to be refunded but having seen the previous reviews we were then sceptical. So after 10 days and no money we were told to email their accounts department. They don't have a phone number apparently. When I questioned them about this they became particularly aggressive with me. They didn't care that they had my money and hust kept saying I was wasting there time and I needed to email. We got no reply for weeks and only after court papers were issued did we get our money back nearly a month and a half later. I would recommend everyone stay well away from this agent.
Was this helpful? Yes
By: Amy
May 20, 2012
I am having the same problem with these cowboys- they first brought me to the wrong flat, then told me to make an offer anyway and took my £500, but the landlord apparently rejected my offer. That was 11 working days ago (3 weeks) and last time I called, Ryan Morgan told me there is a 3 - 5 working days wait after the ten working days.. it sounds like he makes it up as he goes along.
By: jholmes
Apr 13, 2012
Dear DavisStJames,

I do not have the wrong agents. Perhaps you can explain to everyone why I and many many other people have had the same problem with your service? Please see the following reviews on the same subject:

http://www.allagents.co.uk/review/20046/
http://www.allagents.co.uk/review/19968/
http://www.allagents.co.uk/review/19605/
http://www.allagents.co.uk/review/19384/
http://www.allagents.co.uk/review/19087/
http://www.allagents.co.uk/review/18001/
http://www.allagents.co.uk/review/16362/
http://www.allagents.co.uk/review/22099/
http://www.allagents.co.uk/review/13640/
http://www.allagents.co.uk/review/13401/
http://www.allagents.co.uk/review/13279/
http://www.allagents.co.uk/review/13055/
http://www.allagents.co.uk/review/12908/
http://www.allagents.co.uk/review/12881/
By: DavidStJames Ltd
Apr 13, 2012
Dear Sirs / Madame

We are sorry to hear that your experience with DavidStJames has not been what you expected.

We have searched our records and cannot find any trace of court papers being issued or any request of a refund from our accounts department ([email protected]) from anyone with the name "Holmes". Can you please contact us on - [email protected] to discuss as we think you may have the wrong agent.

We look forward to hearing from you.

Kind regards

DavidStJames Ltd

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

David St James
447 Roman Road Bow
Tower Hamlets,London
Greater London
E3 5LX
0208 980 8172

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 0% 0% £0 £0
Lettings 0% 0% £723 £1,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 11 26 45 0 1 0 0 0 25
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“Hideously unprofessional and insincere. They told us numerous things about ......”

Share on :
Jul 12,2014
Minithumbdown
By: 'V.C.'
Jul 12,2014
3 people found
this helpful
Hideously unprofessional and insincere. They told us numerous things about the property which turned out to be untrue, siphoned money from us at every available opportunity yet were mysteriously out of contact whenever they owed us a sum, and constantly told us conflicting stories. Rude ...
read full review
Was this helpful? Yes
By: Marilyn Plews
Aug 04, 2014
View all comments (1)
Hello, I am really sorry to hear that you have been unhappy with the service provided by David St James. As you state this company has now been acquired by Thamesview Estate Agents. I do hope that as the company is now under new management, that should be looking for a property again in this area you will consider us as we are aiming to give a significantly improved service. Kind regards Marilyn ...

“Avoid these guys like the plague - they have just ......”

Share on :
Jul 08,2014
Minithumbdown
Ryan
By: 'CMACH'
Jul 08,2014
1 people found
this helpful
Avoid these guys like the plague - they have just ben bought our by another company and refusing to pay any debts taken under previous name of David St James even though they are still listed as that! It's companies like this that give Estate ...
read full review
Was this helpful? Yes

“Stay away from these conmen - they they are disgusting ......”

Share on :
Jul 05,2014
Minithumbdown
Santiago
By: 'LT'
Jul 05,2014
1 people found
this helpful
Stay away from these conmen - they they are disgusting people and they will scam you out of your money. My Colleague paid a £500 'holding deposit' to make an offer on a property to David St James. They took the money and then said that ...
read full review
What agent could do to change your mind?
This biggest conmen in the industry. Stay clear of them
Attached Filesnbsp;
Attachments

Was this helpful? Yes

“David St James have been extremely helpful and quick to ......”

Share on :
Apr 08,2014
Minithumbup
By: 'Delighted'
Apr 08,2014
10 people found
this helpful
David St James have been extremely helpful and quick to let my property helping me limit the void period I was receiving due to a bad service from another agent, have found them easy to deal with and would recommend them to all landlords wanting ...
read full review
Was this helpful? Yes

“The agent was very friendly and professional. on the day ......”

Share on :
Apr 07,2014
Minithumbup
By: 'Balnur,'
Apr 07,2014
8 people found
this helpful
The agent was very friendly and professional. on the day that we went in to sign the contracts, they were very forthcoming with any further questions we had. the originial agent we dealt with also maintained communication throughout the transaction, and overall, it was a ...
read full review
Was this helpful? Yes

“I found Ryan to be very professional and very efficient. ......”

Share on :
Apr 07,2014
Minithumbup
Ryan
By: 'Cynthia'
Apr 07,2014
8 people found
this helpful
I found Ryan to be very professional and very efficient. Unfortunately my solicitor did comment that he found Ryan to use 'bullying tactics' when the sale was very near to exchange....
read full review
Was this helpful? Yes

“The agent's attitude was professional yet relaxed and positive. Good ......”

Share on :
Mar 04,2014
Minithumbup
By: 'Sam'
Mar 04,2014
10 people found
this helpful
The agent's attitude was professional yet relaxed and positive. Good overall service, very quick response. The approach had not been overly pushy as it can often be the case. Would recommend....
read full review
Was this helpful? Yes

“Without doubt the most appalling business I have ever come ......”

Share on :
Feb 28,2014
Minithumbdown
Ryan
By: 'S'
Feb 28,2014
1 people found
this helpful
Without doubt the most appalling business I have ever come across. Aggressive conmen who will trick you into paying a 'holding deposit' on a property which will not materialise and then will never pay you your money back. They will try and extract as much ...
read full review
Was this helpful? Yes

“This agency are total cowboys. DO NOT PAY THEM ANY ......”

Share on :
Feb 26,2014
Minithumbdown
Ryan
By: 'ERM'
Feb 26,2014
2 people found
this helpful
This agency are total cowboys. DO NOT PAY THEM ANY MONEY. Their business is to take as many £500 'holding deposits' from anyone they can and then never reply to them when they ask for it back. God knows why they havent been closed down yet. ...
read full review
Was this helpful? Yes

“After a long process of trying to find a house ......”

Share on :
Feb 20,2014
Minithumbup
By: 'Happy'
Feb 20,2014
15 people found
this helpful
After a long process of trying to find a house that will allow my pet dog, will of course recommend David st James they were so helpful they found the right property negotiated the contract long term as I asked after having to move twice ...
read full review
Was this helpful? Yes

“David st James have been my agent for the last 3 ......”

Share on :
Feb 17,2014
Minithumbup
By: 'Extra'
Feb 17,2014
15 people found
this helpful
David st James have been my agent for the last 3 years for my London property and when I acquired a property outside there boundaries they were still willing to travel 20+ miles to have the property rented a good agent prepared to go that extra mile...
read full review
Was this helpful? Yes

“Good service all round. Fast service, and we were into ......”

Share on :
Feb 11,2014
Minithumbup
Ryan
By: 'Alex'
Feb 11,2014
16 people found
this helpful
Good service all round. Fast service, and we were into our property with no problems. Ryan was incredibly helpful. Since then, their property management have also been helpful....
read full review
Was this helpful? Yes

“Do not use this agent! They are crooks! They will ......”

Share on :
Jan 31,2014
Minithumbdown
By: 'Lauren'
Jan 31,2014
4 people found
this helpful
Do not use this agent! They are crooks! They will steal your money! I just wish i had read the reviews before handing money over to them!...
read full review
What agent could do to change your mind?
Not been a crook!
Attached Filesnbsp;
Was this helpful? Yes

“The worst estate agent I have ever had the displeasure ......”

Share on :
Jan 29,2014
Minithumbdown
By: 'A'
Jan 29,2014
2 people found
this helpful
The worst estate agent I have ever had the displeasure of knowing. These guys are frankly dishonest. They held a deposit on a flat I wanted and then made excuse after excuse about why they couldn't return it when the let fell through, bank system ...
read full review
Was this helpful? Yes

“Extremely good, found me new tenants when my previous tenants ......”

Share on :
Jan 10,2014
Minithumbup
By: 'Siege'
Jan 10,2014
20 people found
this helpful
Extremely good, found me new tenants when my previous tenants decided to up and leave over Xmas and not notify me had just over two weeks void period now have new tenants paying more than I was previously getting well done and thanks DSJ...
read full review
Was this helpful? Yes

“Very satisfied with what David st James had to offer.......”

Share on :
Jan 09,2014
Minithumbup
By: 'Chris'
Jan 09,2014
21 people found
this helpful
Very satisfied with what David st James had to offer.They found me the property I was looking for.i would certainly recommend and use them again. Chris b...
read full review
Was this helpful? Yes

“Happy with David St James, helped me and my partner ......”

Share on :
Jan 09,2014
Minithumbup
By: 'Mr'
Jan 09,2014
20 people found
this helpful
Happy with David St James, helped me and my partner find out property it was quick easy and the property meet all out requirements . Thanks for all your help...
read full review
Was this helpful? Yes

“The service was excellent with a smile and staff always ......”

Share on :
Nov 29,2013
Minithumbup
By: 'Jamie'
Nov 29,2013
23 people found
this helpful
The service was excellent with a smile and staff always willing to help in every way, therefore as a tenant i am maintained happy with David St James....
read full review
Was this helpful? Yes

“The agent helped to negotiate with landlord for short term ......”

Share on :
Nov 26,2013
Minithumbup
Ryan
By: 'William'
Nov 26,2013
24 people found
this helpful
The agent helped to negotiate with landlord for short term leasing for me and led me view the flat and explained the details. Also he facilitated with the processing of contract and kept me informed of the status from time to time....
read full review
Was this helpful? Yes

“This agent let my property and collected the rent, while ......”

Share on :
Nov 25,2013
Minithumbdown
By: 'Stephan'
Nov 25,2013
2 people found
this helpful
This agent let my property and collected the rent, while we were abroad for a year, and did not pass it on. They now owe me thousands of pounds in rent, which they refuse to pay. I am know taking legal action against then to ...
read full review
Was this helpful? Yes
By: Rajan
Nov 14, 2014
View all comments (2)
Please can you give me your details i am also owed around £35,000 07961415008 ...

“We have just moved in and our move was very ......”

Share on :
Nov 25,2013
Minithumbup
Ryan
By: 'Dom'
Nov 25,2013
11 people found
this helpful
We have just moved in and our move was very smooth and well looked after by Ryan and Faz. We are happy recommended them to everyone. Dom...
read full review
Was this helpful? Yes

“We put down a deposit for a house in bethnal ......”

Share on :
Nov 02,2013
Minithumbdown
By: 'Linnea'
Nov 02,2013
2 people found
this helpful
We put down a deposit for a house in bethnal green. Suddenly we're told that the landlord has decided to sell the property. The deposit is to be returned to us within 10 working days. I emailed my details but still, THREE MONTHS later have not ...
read full review
What agent could do to change your mind?
I need my deposit back.
Attached Filesnbsp;
Was this helpful? Yes
By: DavidStJames
Nov 11, 2013
View all comments (1)
Dear Reviewer We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could please forward your complaint to our customer service department ([email protected]) we assure you this will be looked into in detail. Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it ...

“Ruthless Crooks. Do not have any dealings with them. Their ......”

Share on :
Oct 29,2013
Minithumbdown
By: 'AS'
Oct 29,2013
1 people found
this helpful
Ruthless Crooks. Do not have any dealings with them. Their business model is to take as much money as they can from landlords or tenants and never pay it back to anyone, unless you take them to court. Please do not get involved with these ...
read full review
Was this helpful? Yes
By: DavidStJames Ltd
Nov 11, 2013
View all comments (1)
Dear Reviewer We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could please forward your complaint to our customer service department ([email protected]) we assure you this will be looked into in detail. Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it ...

“Ryan was professional and handled our tenancy agreement well. For ......”

Share on :
Oct 25,2013
Minithumbup
Ryan
By: 'mikei'
Oct 25,2013
19 people found
this helpful
Ryan was professional and handled our tenancy agreement well. For the most part he was prompt in email response and managed our queries with patience....
read full review
Was this helpful? Yes

“The experience was generally a good one, although there was ......”

Share on :
Oct 23,2013
Minithumbup
Ryan
By: 'DFM'
Oct 23,2013
21 people found
this helpful
The experience was generally a good one, although there was a lot of information asked for by the agency, some of which I've never been asked for before when renting through other agencies. I was concerned about a security risk with holding some of this ...
read full review
Was this helpful? Yes

“Total scam agency. Do not pay them a penny or ......”

Share on :
Oct 01,2013
Minithumbdown
By: 'AF'
Oct 01,2013
2 people found
this helpful
Total scam agency. Do not pay them a penny or get involved with them in any way. This business is dirty and they will take your deposit and never pay it back. Myself and my girlfriend paid them a 'holding 'deposit' which they never paid ...
read full review
Was this helpful? Yes
By: DavidStJames Ltd
Oct 01, 2013
View all comments (1)
Dear Reviewer We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could please forward your complaint to our customer service department ([email protected]) we assure you this will be looked into in detail. Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it ...

“These dirty lying cowboy scammers will take your money and ......”

Share on :
Sep 26,2013
Minithumbdown
By: 'A'
Sep 26,2013
3 people found
this helpful
These dirty lying cowboy scammers will take your money and never reply to you again. They are aggressive, vile and repulsive people who are a disgrace to the estate industry. They took my deposit from me and never returned it back with no explanation. As ...
read full review
Was this helpful? Yes
By: DavidStJames Ltd
Oct 01, 2013
View all comments (1)
Dear Reviewer We are sorry to read of your disappointment in our service. We want to look into the matter to investigate this further. If you could please forward your complaint to our customer service department ([email protected]) we assure you this will be looked into in detail. Whilst we pride ourselves on caring for our customers at all stages of a tenancy, it's clear you are unhappy and that truly does matter to us. If we fell short we want to know about it and ensure it ...

“This Agent did not pass on the rent taken from ......”

Share on :
Aug 19,2013
Minithumbdown
David
By: 'Emsal'
Aug 19,2013
2 people found
this helpful
This Agent did not pass on the rent taken from the tenants. The tenants moved out on 16th June, i am having to take them to court and sue them for my rent. David St James has caused me months undue stress and anxiety cost ...
read full review
What agent could do to change your mind?
They could have been honest and paid over my rent once the tenants moved out.
Attached Filesnbsp;
Was this helpful? Yes
By: Stephan Attalides
Oct 22, 2013
View all comments (2)
I am in the same situation. Have you had any luck with the courts. ...

“We've had a terrible experience as tenants in a property ......”

Share on :
Aug 12,2013
Minithumbup
By: 'Louis'
Aug 12,2013
2 people found
this helpful
We've had a terrible experience as tenants in a property managed by them. The entry fee is very high, but you shouldn't expect any service or help from them. They are very hard to reach and you have to call them a lot of times ...
read full review
Was this helpful? Yes
By: Louis
Aug 16, 2013
View all comments (7)
PS: from now on, I will not respond to your comments anymore. Readers of this conversation will have enough information to judge themselves about whether they should trust you or not. ...

“Overall we were very impressed by how the DavidStJames team ......”

Share on :
Jul 22,2013
Minithumbup
Ryan
By: 'Joe'
Jul 22,2013
25 people found
this helpful
Overall we were very impressed by how the DavidStJames team dealt with the transaction. Any questions we asked were answered promptly and we were given useful, informative and honest responses. Furthermore I feel that this will remain the case in the future. Everyone we dealt ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by David St James, London E3 5LX



Find the Best Agent to
Sell or Rent Your Home