“An interesting experience. Certainly with its ups and downs, more ......”
4 Star Review
Feb 15,2017
By:
'RichardI'
Feb 15,2017
Branch: London, 2a Brondesbury Road
Services: Lettings (as a Tenant)
Rent PCM: £2995
Would you recommend?: Yes
Postcode: NW6
Branch: London, 2a Brondesbury Road
Lettings (as a Tenant)
Rent PCM: £2995
Postcode: NW6
2
people found
this helpful
An interesting experience. Certainly with its ups and downs, more ups than downs!
The response times to emails and calls were quiet acceptable, however, I did get confused at one point or two at the wording of emails, not quiet getting a straightforward answer and having to clarify in response.
The friendliness of the agents was great, I felt that they were helpful, understanding and could clarify issues which came up in a reasonable manner.
The legality side of it, I think a little more time is needed to tailor the legal contracts to customers, there were a few clauses and definitions which needed to be clarified and amended. Again however, this is up to the individual signing a legal document, you don't just sign a legal document without contesting it!
All in all I think the agency worked well as a team together, took the time to explain any questions that came up and were able to step in with their expertise when required.
Comment on agent fees
Not the cheapest I have seen online however, I am new to renting in England in specific so I thought it was ok.
2
people found
this helpful
Was this helpful?
Yes