All correspondence we've had with Ellis & Co both prior to our tenancy start helping us find somewhere and towards the end when leaving the property has been very positive. All staff at the branch have always had a very professional approach when dealing with us. All consistently approachable and friendly. Also, in terms of handing over property at end of the tenancy, staff were very careful to ensure viewings, etc were at times convenient to us and were flexible time-wise in terms of the hand-over of keys, etc. I can't fault them.