“Appalling service for tenants, landlords, and prospective buyers. I rented ......”
1 Star Review
Feb 10,2017
By:
'adiwillow'
Feb 10,2017
Branch: Burton-on-Trent, Britannia HouseStation Street
Services: Lettings (as a Tenant)
Rent PCM: £475
Would you recommend?: No
Postcode: DE13
Branch: Burton-on-Trent, Britannia HouseStation Street
Lettings (as a Tenant)
Rent PCM: £475
Postcode: DE13
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people found
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Appalling service for tenants, landlords, and prospective buyers. I rented a lovely detached bungalow from Burchell Edwards some time ago. During this time unbeknownst to me the property was apparently still up for sale by Burchell Edwards. I was not informed of this .
They sent round prospective viewers to the house 'to have a quick look around' without informing me, informing these viewers that the house *was in fact empty*. This happened three or four times within the space of two or three months. After four months (ie before the six month term) I received a letter from B.E saying I had to vacate the house within eight weeks. However, no courtesy phone call from Burchell Edwards, no apology or explanation on the phone when *I rang them* (not the other way round) to ask what was going on, nothing.
I'm a middle aged man, considered myself a model tenant, quiet, and kept the house and gardens in excellent order. The office is run by a young team, with a blatant disregard for common procedure and courtesy, to the point of lying to people. Maybe its all due to incompetence, I have no idea.
Avoid
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