100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Feb 10,2017
Feb 10,2017
1
people found
this helpful
this helpful
My tenancy agreement was breached and my complaints as a tenant were totally ignored.
I have been forced to end my tenancy early and incurred numerous costs.
At every level in this company my calls and emails were ignored. They also failed to comply with the Data Protection Act and release fully the data that they held on me.
At this stage legal action is my only option.
As a tenant, landlord or seller/buyer I would avoid this company. It appears that their interest in you stops once they have your money.
I have been forced to end my tenancy early and incurred numerous costs.
At every level in this company my calls and emails were ignored. They also failed to comply with the Data Protection Act and release fully the data that they held on me.
At this stage legal action is my only option.
As a tenant, landlord or seller/buyer I would avoid this company. It appears that their interest in you stops once they have your money.
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Latest Reviews
12th Jun 2018
reviewed by 'Keith'
10th Feb 2017
reviewed by 'David'
13th Sep 2013
reviewed by 'unimpressed'
Opening Hours
Address
Roffeys Residential
37-39 Highbridge Street
Waltham Abbey
Greater London
EN9 1BD
01992 788088, 01992 787100
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £45,000 | £400,000 |
| Lettings | 0% | 0% | £1,250 | £1,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 1 | 0 | 0 | 0 | 0 | 1 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
Overall
Overall
Latest Properties
No Properties
Jun 12,2018
Jun 12,2018
0
people found
this helpful
this helpful
I recently used Roffeys Residential Waltham Abbey to sell a property in the local area, they were recommended by a family member who had used them previously. I found them extremely professional, helpful, and friendly. Some weeks after the sale had completed I needed to ...
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read full review
Comment on agent fees
Good
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Feb 10,2017
Feb 10,2017
1
people found
this helpful
this helpful
My tenancy agreement was breached and my complaints as a tenant were totally ignored.
I have been forced to end my tenancy early and incurred numerous costs.
At every level in this company my calls and emails were ignored. They also failed to comply with ...
read full review
read full review
Was this helpful?
Yes
Yes
Sep 13,2013
Sep 13,2013
1
people found
this helpful
this helpful
We originally contacted them a few years ago as we were looking to buy our 1st home in Waltham Abbey. We had an offer accepted and were very excited. Unfortunately the owner then pulled out.
Bearing in mind we were first time buyers with a ...
read full review
read full review
What agent could do to change your mind?
Been more proactive, taken an interest in what we were looking for.Attached Filesnbsp;
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
