Martin & Co
Reading, RG4
2.9/5, 12 reviews
50% recommended
60% sales valuation accuracy
67% sales fee satisfaction
50% lettings valuation accuracy
55% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2022 allAgents Estate & Letting Agents Awards


“I have been using Martin & Co in Caversham to manage ......”

Share on :
Feb 08,2017
Minithumbup
By: 'A'
Feb 08,2017
0 people found
this helpful
I have been using Martin & Co in Caversham to manage a property on our behalf for nearly 2 years.Throughout my dealings with them all the staff have been extremely professional and courteous. They have been proactive in managing the property so repairs are arranged without delay and it is not necessary to remind them that an inspection or tenancy renewal is due. Therefore I would not hesitate to recommend them to other landlords.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Martin & Co
16 Bridge Street
Caversham,Reading
Berkshire
RG4 8AA
0118 946 1032

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 60% 67% £0 £0
Lettings 50% 55% £624 £1,495
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
3 1 3 5 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“As a tenant, the people at the Caversham bran......”

Share on :
Jul 02,2020
Minithumbdown
By: 'Anomalous10830928'
Jul 02,2020
1 people found
this helpful
As a tenant, the people at the Caversham branch are very unhelpful and completely untrustworthy. They've pushed me to sign contracts and promised to get back to me about certain concerns but they never do. They say they'll look in to my concerns but it ...
read full review
Was this helpful? Yes

“Lack of communication and trust. The employee......”

Share on :
Jun 26,2020
Minithumbdown
By: 'Anomalous10830928'
Jun 26,2020
1 people found
this helpful
Lack of communication and trust. The employees of this branch certainly give the impression that they do not value their customers at all. They don't reply to emails unless you chase them. Even the higher management (Sean Masterman or Lynn Masterman) don't respond if you ...
read full review
Was this helpful? Yes

“Pleased...”

Share on :
Oct 11,2018
Minithumbup
By: 'Zebedee'
Oct 11,2018
0 people found
this helpful
After a nightmarish experience with Walmsley, we transferred to Martin & Co, who have always acted very professionally. They soon found us new, reliable tenants, they inspect the property regularly and they communicate clearly and politely. They explain any issues promptly and arrange repairs at a ...
read full review
Was this helpful? Yes

“Rude and disappointing! We never really had any cause to ......”

Share on :
Dec 05,2017
Minithumbdown
By: 'Disappointed'
Dec 05,2017
0 people found
this helpful
Rude and disappointing! We never really had any cause to contact the company during the tenancy except to mention that the boiler cover which was hanging off when we arrived (mentioned in the inventory) had finally broken off completely. A replacement never arrived so I ...
read full review
Comment on agent fees
Well bad, as they’ve ended up unjustifiable.
Was this helpful? Yes

“Martin and co offered a fantastic service with personable, friendly ......”

Share on :
Aug 23,2017
Minithumbup
By: 'Megan'
Aug 23,2017
0 people found
this helpful
Martin and co offered a fantastic service with personable, friendly and knowledgable staff. As a tennent I would highly recommend their service to others....
read full review
Comment on agent fees
Similar to others
Was this helpful? Yes

“Really disappointing.... started off fantastic for the first few months ......”

Share on :
Aug 10,2017
Minithumbdown
By: 'twentytwenty'
Aug 10,2017
0 people found
this helpful
Really disappointing.... started off fantastic for the first few months of being with them (we had previously been with another agency who had been particularly difficult)..nothing was too much trouble and staff couldn't do more to help or assist us and I even said ...
read full review
Comment on agent fees
Bad. The only good thing is their yearly renewal fee is cheaper than some other agencies.
Was this helpful? Yes

“I have been using Martin & Co in Caversham to manage ......”

Share on :
Feb 08,2017
Minithumbup
By: 'A'
Feb 08,2017
0 people found
this helpful
I have been using Martin & Co in Caversham to manage a property on our behalf for nearly 2 years.Throughout my dealings with them all the staff have been extremely professional and courteous. They have been proactive in managing the property so repairs are arranged without ...
read full review
Was this helpful? Yes

“Sean was very good and helpful with finding me a ......”

Share on :
Feb 06,2017
Minithumbup
By: 'emmer'
Feb 06,2017
0 people found
this helpful
Sean was very good and helpful with finding me a tenant. Very business and quick working, took a lot of pressure off myself....
read full review
Comment on agent fees
Fees are fees
Was this helpful? Yes

“I found the staff very friendly and helpful. Really efficient ......”

Share on :
Feb 03,2017
Minithumbup
By: 'Reka'
Feb 03,2017
0 people found
this helpful
I found the staff very friendly and helpful. Really efficient team. Sean and Natasha has helped me a lot from the moment I showed interest in the property. I could move into my lovely new flat within 3 days. I can highly recommend the team and ...
read full review
Comment on agent fees
fair agency fees. nothing hidden
Was this helpful? Yes

“Excellent and professional service. They property managed the place we ......”

Share on :
Jan 18,2017
Minithumbup
By: 'karen'
Jan 18,2017
0 people found
this helpful
Excellent and professional service. They property managed the place we call home, and I can honestly not see any faults, their fees are reasonable unlike many of their competitors, and any issue is promptly resolved. I have found them trustworthy, efficient and fair though-ut my ...
read full review
Comment on agent fees
Fair fees
Was this helpful? Yes

“Current and prospective Landlords be warned. Here's a cautionary tale. ......”

Share on :
Jun 07,2016
Minithumbdown
By: 'Oncebitten'
Jun 07,2016
1 people found
this helpful
Current and prospective Landlords be warned. Here's a cautionary tale. When going overseas recently, I employed Martin & Co Reading Caversham as my Letting Agent. I returned 4 months after my tenant left the premises to find bills from my Energy Supplier for GBP 224.47 and from Thames ...
read full review
Comment on agent fees
OK
Was this helpful? Yes

“They average three days to even acknowledge that a fault ......”

Share on :
Oct 24,2014
Minithumbdown
By: 'Disgruntled'
Oct 24,2014
5 people found
this helpful
They average three days to even acknowledge that a fault has been raised, let alone actually doing anything about them. I currently cannot have a shower or bath as the hot tap has stopped working. No response. My smoke alarm was faulty, going off at ...
read full review
Was this helpful? Yes
By: Elliot Carney
Jan 10, 2016
View all comments (1)
Incredibly poor and unprofessional. After acknowledging that there was a problem with our boiler, they arranged a plumber to come and fix it. However, they said that they were unable to meet the plumber without me incurring a call-out charge. Having had to take a day off work to meet the plumber, it emerges that they hadn't booked him at all and there was a 'miscommunication'. One week without hot water and paying £550pm - unacceptable and totally unprofessional! ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Martin & Co, Reading RG4 8AA


As Seen On

Find the Best Agent to
Sell or Rent Your Home