“Landlord with this company. Horrendous service. Owe us a lot ......”
1 Star Review
Feb 04,2017
By:
'Sam'
Feb 04,2017
Services: Lettings (as a Landlord)
Rent PCM: £695
Would you recommend?: No
Postcode: TR7
Lettings (as a Landlord)
Rent PCM: £695
Postcode: TR7
13
people found
this helpful
Landlord with this company. Horrendous service. Owe us a lot of money. No repairs done satisfactory, extra money added on invoices, full of empty promises and lies. Both the mother and daughter of this company. Disgusted with the service. Avoid at all cost. Ann treneer ...
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Comment on agent fees
Bad. Didn't pay me rent owed
13
people found
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“I was a landlord with PPM for at least 7 years. ......”
1 Star Review
Oct 13,2016
By:
'F'
Oct 13,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: TR1
Lettings (as a Landlord)
Postcode: TR1
13
people found
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I was a landlord with PPM for at least 7 years. Because they were reasonably effective at letting and managing the property, and I was busy with other matters, I was slow to wake up to the fact that 4 or 5 years ago they simply stopped paying ...
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Comment on agent fees
Would have been reasonable, if they had delivered the service promised.
13
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“Awful service both as a landlord and even tenants perspective. ......”
1 Star Review
Sep 19,2016
By:
'Truro'
Sep 19,2016
Services: Lettings (as a Landlord)
Rent PCM: £725
Would you recommend?: No
Postcode: TR1
Lettings (as a Landlord)
Rent PCM: £725
Postcode: TR1
10
people found
this helpful
Awful service both as a landlord and even tenants perspective. Things went un-actioned/delayed and a constant chase to get funds paid to us - rent usually nearly 2 months behind if not more and a pile of lies and incompetence in excuses for not getting ...
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Comment on agent fees
not worth a single penny as was more hassle than if we had dealt with the letting ourselves
10
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“Truly shocking service. I don't know what has happened to ......”
1 Star Review
Aug 10,2016
By:
'Georgina'
Aug 10,2016
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: PL28
Lettings (as a Landlord)
Postcode: PL28
13
people found
this helpful
Truly shocking service. I don't know what has happened to PPM*. I very strongly advise everyone to steer clear of them. PPM were employed to find a tenant only for me - and this involves taking a deposit and one month's rent. They did this ...
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Comment on agent fees
It feels deeply unfair to have paid anything to PPM given the service they are continuing to provide....and yet, because they take the initial rent from the tenant, they automatically take their fees before distributing the remainder of the rent. (This is, of course, if they ever distribute the rent - 4 months later...)
13
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“Not a good agency. Half-way through our tenancy we were ......”
1 Star Review
May 16,2016
By:
'Recent'
May 16,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TR5
Lettings (as a Tenant)
Postcode: TR5
7
people found
this helpful
Not a good agency. Half-way through our tenancy we were contacted directly by our landlord. She was receiving rent very, very late each month. The agent had told her this was because we were paying late. (We saw the emails.) It was a complete lie! ...
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“Dreadful experience. Was treated like a second class citizen. Very ......”
1 Star Review
Nov 22,2014
By:
'nowboughttogetawayfromlettingagents'
Nov 22,2014
Services: Lettings (as a Tenant)
Rent PCM: £750
Would you recommend?: No
Postcode: TR1
Lettings (as a Tenant)
Rent PCM: £750
Postcode: TR1
3
people found
this helpful
Dreadful experience. Was treated like a second class citizen. Very rude and looked down her nose at us. My wife just walked out. I'm very suspicious of the 5 star comment. Totally out of character and no details given. Steer well clear of these people unless ...
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What agent could do to change your mind?
Treated us with some respect.
Attached Filesnbsp;
Comment on agent fees
Didn't get that far.
3
people found
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“Where do I start...? VERY poor service throughout our tennancy. ......”
1 Star Review
Mar 05,2012
By:
'never'
Mar 05,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
12
people found
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Where do I start...?
VERY poor service throughout our tennancy.
Whenever I rung the office, the phone just rang and rang and rang .. on the rare occassion someone answered, they were never able to answer my query straight away and there is obviously no communication ...
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What agent could do to change your mind?
What could the agent do to help me change my mind?
Treat me with respect and display manners
Turn up on time
Answer the office phone
Get back to me when you say you will about a query
Provide and emergency number
Employ people who know what they're doing
Don't be so abrupt and dismissive of what I'm trying to tell you - after all you are who I'm meant to contact.
FIND A NEW CAREER? I DON'T THINK PROPERTY "MANAGEMENT" OR DEALING WITH PEOPLE IN ANY CAPACITY SUITS YOU.
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“This woman blew her top when she found a cobweb. ......”
1 Star Review
Jan 24,2012
By:
'Never'
Jan 24,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
5
people found
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This woman blew her top when she found a cobweb. She was shouting at me and woke my daughter, not an easy thing to do with a teenager....
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5
people found
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“Very poor service throughout the tennancy, very difficult to actually ......”
1 Star Review
Dec 22,2007
By:
'sarah'
Dec 22,2007
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
5
people found
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Very poor service throughout the tennancy, very difficult to actually contact the company with issues about the property as the office is rarely manned, when contact is made there is no urgency in making any repairs no matter how urgent (central heating system).
Also dont ...
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5
people found
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