Attending to all reports in a professional manner.
Providing good support for any faults with the property such as plumbing, and appliances in a prompt manner.
Regularly communicating with us the tenants as the need arises to advise of any periods such as Xmas New year when Romans will not be available for contact.
Regular property inspections. in a courteous and non intrusive manner, with ample notice.
From our excellent experience with Romans, we consider it compulsory that all properties should be "managed" by the Letting Agent, to enable an impartial relationship between the tenant and the landlord.
In summary we have had excellent relationships and feedback from Kelly Saunders for almost 3 years of living in this property and would recommend her and Romans highly to any other prospective tenants.
I may also add that my brother also let a property managed by Romans on the basis of my positive experience with Romans.