Oh Bridges how you disappoint me. The staff are nice enough if not a little cliche in their typical salesman avoidance techniques. Then came the charges - £330 for a referral, £120 for a guarantors fee. How do you justify that? You can't. There are plenty of independent places that would do a referral for £15, but estate agents add their £315 cherry on top. They are making these amounts up and the only thing that makes them legal is that it's on paper.
Then comes the issue of the"check-in fee" - another word for a inventory fee. This was never mentioned to us when we were looking at the flat despite directly asking "are there any other charges". Typical sales-people. So all in all, it cost us £600 in fees alone, which is simply ridiculous. How can anyone justify that? Bear in mind that this is also a minimum, you will be charged a minimum of 12 days rent for a referral fee or £330, whichever is more, so on a £1500/month property that would be £600. So if you're happy to pay for an estate agent's BMW then by all means choose them.
It is clear that Bridges are quite clever with bumping bad reviews off this board as well. There were 13 reviews between 12/2008 and 05/2011 (2.5 years) of which 6 were bad, then magically in 1 year 62 new good/excellent reviews appear, bumping the six bad ones off to the last page. This has also been done on google maps where a gentleman called Tony has given three similar excellent reviews to all the offices, yet never anything else. Bridges - feel free to try and bump this one off, but I'll be watching this space.
***Please note that removing this review will be subject to a £600 referral fee***
What agent could do to change your mind?
Stop being money grabbing bastards who make it difficult for those moving out the first time.