Reeds Rains
Abergele, LL22
4.2/5, 25 reviews
84% recommended
100% sales valuation accuracy
100% sales fee satisfaction
50% lettings valuation accuracy
50% lettings fee satisfaction



Property Features

...left to get your reviews in for the
2024 allAgents People Awards


“Excellent customer service and very knowledgeable. Made the buying process ......”

Share on :
Oct 28,2016
Minithumbup
By: 'J'
Oct 28,2016
0 people found
this helpful
Excellent customer service and very knowledgeable. Made the buying process very straightforward. We will definitely recommend to friends and family.
Was this helpful? Yes

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.




Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.


Opening Hours
Address

Reeds Rains
38 Market Street
Abergele
Conwy
LL22 7AA
01745 832150

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £84,000 £235,000
Lettings 50% 50% £525 £750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 1 1 1 3 0 4 0 9 2
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
Latest Properties

No Properties

“This was my first time as a landlord, so I ......”

Share on :
Mar 02,2018
Minithumbup
Toby
By: 'J.B.'
Mar 02,2018
0 people found
this helpful
This was my first time as a landlord, so I was looking for guidance with all aspects of letting a property. The office looked inviting and I found the staff very helpful, arrangements were made to view the property and guidance given as to what ...
read full review
Comment on agent fees
Enough.
Was this helpful? Yes

“Toby got us in to our home ASAP just before ......”

Share on :
Jan 10,2018
Minithumbup
Toby
By: 'Anthonio'
Jan 10,2018
0 people found
this helpful
Toby got us in to our home ASAP just before Christmas. Quality estate agent along with Dan. Couldn't have asked for more....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Thanks to Ellie I have found my perfect home she ......”

Share on :
Oct 28,2017
Minithumbup
Ellie
By: 'Aaron'
Oct 28,2017
0 people found
this helpful
Thanks to Ellie I have found my perfect home she was a great help to Me. I am pleased with the whole package from.the service to the home it's self highly recommended....
read full review
Comment on agent fees
Good
Was this helpful? Yes

“We where on the market with another agent for just ......”

Share on :
Oct 09,2017
Minithumbup
By: 'Sophie'
Oct 09,2017
2 people found
this helpful
We where on the market with another agent for just over 6 months with only 4 viewings. We had a leaflet through our door and decided to have a valuation in case it was the price putting people off. When the manager arrived her knowledge of the ...
read full review
Comment on agent fees
They where £500 extra than my previous agent but they where worth every penny and more!!
Was this helpful? Yes

“Had my property valued for rental, when I called to ......”

Share on :
Oct 07,2017
Minithumbup
By: 'S'
Oct 07,2017
3 people found
this helpful
Had my property valued for rental, when I called to book in I was very nervous but the young man I spoke me and completely put me at ease and even called me about an hour later with three potential tenants!! The manager turned up 10 ...
read full review
Comment on agent fees
Really fair fee's we where quoted slightly cheaper fee's by some agents but the level of service we had and the quality of the marketing is miles better than what any other agent showed us!!!
Was this helpful? Yes

“Terrible.It was a real un-necessary 'fight' for the return ......”

Share on :
May 12,2017
Minithumbdown
By: 'TLord22'
May 12,2017
2 people found
this helpful
Terrible. It was a real un-necessary 'fight' for the return of the deposit, with delay after delay and even attempts to try and blame us for a broken sink, which had been there before we moved in and never noticed by any 'inspection' undertaken. Fortunately ...
read full review
Comment on agent fees
It was a real 'fight' for the return of the deposit, with delay after delay and even attempts to try and blame us for a broken sink, which had been there before we moved in and never noticed by any 'inspection' undertaken. Fortunately we took photographs on move in to produce as evidence that it was like that beforehand but never got an apology for being accused of causing damage. I asked a number of times for my grievances to be escalated as a complaint and for their procedures and was just ignored. Tenants beware and landlords also, as I question whether there are duplicate fees charged to both for this 'check out' arrangement when leaving the property. I just don't see how procedurally or morally correct it is for an arm of the same company to be the keeper of your deposit and be able to deduct £120 prior to the returning your deposit thus removing the discretion you as a consumer have for withholding money for an unsatisfactory and substandard service. It was extremely stressful and completely underhanded treatment and would never recommend or go back to this letting agent.
Was this helpful? Yes

“Booked a viewing with Lewis Armstrong only to be stood ......”

Share on :
Jan 16,2017
Minithumbdown
Lewis
By: 'Caroline'
Jan 16,2017
0 people found
this helpful
Booked a viewing with Lewis Armstrong only to be stood in the cold for half an hour! Rang the office and phone was put down on me, rang back no answer. Finally got through to be told no one was available to view this house ...
read full review
Comment on agent fees
Unprofessional and disorganised
Was this helpful? Yes
By: Rachel Jones - Branch Manager Abergele - North Wal
Jan 16, 2017
View all comments (1)
Good Afternoon Caroline, I'm so sorry that you have had this experience but unfortunatly you have placed your comment on Reeds Rains Abergele where I think you meant to leave this on one of our Manchester Branches Page. As a Branch Manager of Reeds Rains, I would like to take this opportunity to apologize on their behalf and I will have a member of that team call you today. May I respectfully ask that you move this comment on to the correct branch as we at Abergele work incredibly har ...

“Firstly I must state that myself and my partner are ......”

Share on :
Nov 26,2016
Minithumbup
Lorraine
By: 'C&M16'
Nov 26,2016
1 people found
this helpful
Firstly I must state that myself and my partner are only rating our Incredible Mortgage advisor. Lorraine was incredible! From our first meeting right through to picking up our very first house keys. She worked very efficiently and professionally and we both can't thank her ...
read full review
Comment on agent fees
Good for the work needed in our case.
Was this helpful? Yes

“Absolutely brilliant service from start to finish ... we first saw ......”

Share on :
Nov 04,2016
Minithumbup
Daniel
By: 'Sarah'
Nov 04,2016
1 people found
this helpful
Absolutely brilliant service from start to finish ... we first saw Lorraine and she found the best mortgage possible for us and it was a pleasant surprise! Dan then arranged and showed us lots of properties and he was great ... arranging viewings was never too much ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Excellent customer service and very knowledgeable. Made the buying process ......”

Share on :
Oct 28,2016
Minithumbup
By: 'J'
Oct 28,2016
0 people found
this helpful
Excellent customer service and very knowledgeable. Made the buying process very straightforward. We will definitely recommend to friends and family....
read full review
Was this helpful? Yes

“Excellent, friendly and very informative! My wife and I expected ......”

Share on :
Oct 27,2016
Minithumbup
By: 'Jase'
Oct 27,2016
1 people found
this helpful
Excellent, friendly and very informative! My wife and I expected buying our first house would be very daunting. But we found it to be quite the opposite!...
read full review
Was this helpful? Yes

“We secured our mortgage with the help of Lorraine who ......”

Share on :
Oct 12,2016
Minithumbup
Lorraine
By: 'Colin'
Oct 12,2016
1 people found
this helpful
We secured our mortgage with the help of Lorraine who proved to be an absolute star. She worked tirelessly (and with a superb sense of humour -needed in our case!) to get us the best deal for our circumstances. thouroughly recomended with no reservations!...
read full review
Was this helpful? Yes

“Lorraine worked relentlessly on our behalf in finding us the ......”

Share on :
Oct 12,2016
Minithumbup
Lorraine
By: 'Jtdavies'
Oct 12,2016
1 people found
this helpful
Lorraine worked relentlessly on our behalf in finding us the best mortgage as well as our first home. With all of the hiccups that can come with the home buying process, Lorraine was always keeping on top of the situation to ensure timeliness. We could ...
read full review
Comment on agent fees
Reasonable agent fees
Was this helpful? Yes

“Kris and his team were professional at all times, and ......”

Share on :
Oct 10,2016
Minithumbup
By: 'Pete'
Oct 10,2016
1 people found
this helpful
Kris and his team were professional at all times, and made the buying process as stress free as possible, always there to help. We would highly recommend using them, whether you're buying or selling. A big thank you to everyone for all your help and ...
read full review
Was this helpful? Yes

“I wiuld recommend Reeds Rains Abergele for buying or selling ......”

Share on :
Oct 10,2016
Minithumbup
By: 'Yvonne'
Oct 10,2016
1 people found
this helpful
I wiuld recommend Reeds Rains Abergele for buying or selling The whole team are helpful and communicate with each other Well done Kris great team...
read full review
Was this helpful? Yes

“As a first time buyer I was unsure on the ......”

Share on :
Oct 07,2016
Minithumbup
Lorraine
By: 'Steffi'
Oct 07,2016
1 people found
this helpful
As a first time buyer I was unsure on the entire process of getting on the property ladder and how to go about getting a mortgage. Lorraine made it all seem so easy. From the word go the communication was fantastic and she really went ...
read full review
Was this helpful? Yes

“My partner and I approached Reeds Rains with the hope ......”

Share on :
Oct 07,2016
Minithumbup
Sian
By: 'Ashley'
Oct 07,2016
1 people found
this helpful
My partner and I approached Reeds Rains with the hope of speaking to someone regarding mortgage deals. We spoke to Sian who was extremely helpful and recommended a 100% mortgage, she gave us the information we needed and then arranged a meeting for us with Lorraine. ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“Without Lorraines help I would not have been able to ......”

Share on :
Oct 07,2016
Minithumbup
Lorraine
By: 'Caz'
Oct 07,2016
1 people found
this helpful
Without Lorraines help I would not have been able to get my mortgage, as it was different circumstances with my NHS pension being the deposit....
read full review
Comment on agent fees
Reasonable under my circumstances
Was this helpful? Yes

“Absolutely brilliant people to go to for your mortgage and ......”

Share on :
Oct 07,2016
Minithumbup
Lorraine
By: 'Karl'
Oct 07,2016
1 people found
this helpful
Absolutely brilliant people to go to for your mortgage and buying/selling needs. Five star service from Lorraine and Dan and always so welcoming and friendly. Lorraine went way beyond the norm to help us and made the mortgage journey easy. Dan is a gentleman ...
read full review
Comment on agent fees
Excellent.
Was this helpful? Yes

“We wouldn't like to thank all the staff at the ......”

Share on :
Oct 06,2016
Minithumbup
Lorraine
By: 'Melissa'
Oct 06,2016
1 people found
this helpful
We wouldn't like to thank all the staff at the Abergele branch. Everyone we dealt with were more than helpful on many occasions from helping us find a property, to the mortgage application and insurances. Lorraine Kenny was out mortgage advisor who's service was exceptional ...
read full review
Comment on agent fees
Well worth the fee as mortgage was sorted in a few days and got to view the whole market as opposed to one lender at our local bank.
Was this helpful? Yes

“Excellent customer service, friendly and approachable, great knowledge.....a pleasure ......”

Share on :
Oct 04,2016
Minithumbup
Daniel
By: 'James'
Oct 04,2016
1 people found
this helpful
Excellent customer service, friendly and approachable, great knowledge.....a pleasure to deal with!! Very informative and assisted us in looking for our future home, very helpful....
read full review
Comment on agent fees
Expensive
Was this helpful? Yes

“Dan and all the staff in the Abergele branch have ......”

Share on :
Oct 04,2016
Minithumbup
Daniel
By: 'Ryan'
Oct 04,2016
1 people found
this helpful
Dan and all the staff in the Abergele branch have been brilliant with selling my house and have kept me up to date with what's happening throughout I would definitely use this branch in the future...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“This agent, alongside others in the area, seem to want ......”

Share on :
Jun 21,2015
Minithumbdown
By: 'ijaw'
Jun 21,2015
1 people found
this helpful
This agent, alongside others in the area, seem to want to charge excessive fees in exchange for a poor service to prospective tenants. In our case we had expressed interest in a property but whilst moving through a series of negotiations another tenant was found. ...
read full review
What agent could do to change your mind?
Learn the art of communication. Its really very very simple.
Attached Filesnbsp;
Comment on agent fees
This agent charges more than several agents in the area but is not the highest in terms of fees. Basically, ALL Estate Agents charge too much for referencing of tenants.
Was this helpful? Yes

“I have had only brief involvement with Mike and colleagues ......”

Share on :
Dec 19,2014
Minithumbup
Mike
By: 'Julie'
Dec 19,2014
1 people found
this helpful
I have had only brief involvement with Mike and colleagues at Reeds and Rains and my experience has of the team being efficient; focused and responsive. Good professional service warrants comment as a service less than that offered by Reeds and Rains had previously been ...
read full review
Was this helpful? Yes

“DO NOT GO NEAR THIS AGENT. THEY ARE BY FAR ......”

Share on :
Jul 10,2014
Minithumbdown
By: 'julia'
Jul 10,2014
5 people found
this helpful
DO NOT GO NEAR THIS AGENT. THEY ARE BY FAR THE WORST AGENT I HAVE EVER COME ACROSS. AS THE LANDLADY THEY RECEIVED 6 MONTHS RENT FROM MY TENANT IN ADVANCE AND THEN REFUSED TO PAY ME OTHER THAN IN MONTHLY BATCHES. IN ADDITION, DESPITE LEAVING ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 11:46 AM 21/11/2018 by allAgents

Awards won by Reeds Rains, Abergele LL22 7AA



Find the Best Agent to
Sell or Rent Your Home