100% sales valuation accuracy
0% sales fee satisfaction
0% lettings valuation accuracy
99% lettings fee satisfaction
...left to get your reviews in for the
2024
allAgents People Awards
Jan 27,2017
Jan 27,2017
7
people found
this helpful
this helpful
From start to finish, we have had a terrible time working with Savills. The estate agent, *, was ill-informed on the property during the initial showing and every subsequent person we dealt with from the Savills team after that was equally inept at their respective jobs. We were rushed through the lease process, not given even 12 hours to review and sign the lease, and then they attempted to charge an additional "administrative fee" for the multiple leases they sent us, despite the fact that they were at fault for not editing the lease to reflect newly agreed-upon terms. We worked with a new estate agent on our next property and they were fantastic *. But Savills we will never work with again.
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Jan 27, 2017
Savills endeavours to give the best possible service and we are sorry to hear your feedback regarding the service you have received. I would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at [email protected] so that I can address your concerns. Yours faithfully, Theresa Wallace - Director, Head of Customer Service, Lettings Savills.
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Latest Reviews
8th Oct 2022
reviewed by 'Ali'
27th Jan 2017
reviewed by 'Anonymous'
Opening Hours
Address
Savills
22 Devonshire Street
Marylebone,London
Greater London
W1G 6PF
020 8022 7415
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 0% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 1 | 0 | 0 | 0 | 1 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Latest Properties
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Oct 08,2022
Oct 08,2022
4
people found
this helpful
this helpful
The key learning is that Savills will do anything to make a deal without reflecting your requirements nor have much knowledge on the property being sold....
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read full review
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Jan 27,2017
Jan 27,2017
7
people found
this helpful
this helpful
From start to finish, we have had a terrible time working with Savills. The estate agent, *, was ill-informed on the property during the initial showing and every subsequent person we dealt with from the Savills team after that was equally inept at their respective jobs. ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27, 2017
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(1)
Savills endeavours to give the best possible service and we are sorry to hear your feedback regarding the service you have received. I would like to investigate the comments and issues you have raised in your review as soon as possible. Please email your contact details to me directly at [email protected] so that I can address your concerns. Yours faithfully, Theresa Wallace - Director, Head of Customer Service, Lettings Savills. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
