Abbotts Lettings
Cambridge, CB2
1.2/5, 5 reviews
0% recommended
25% sales valuation accuracy
33% sales fee satisfaction

“The worst experience with property renting ever.Absolutely useless, careless ......”

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Jan 27,2017
Minithumbdown
By: 'THE WORST AGENT EVER. BE AWARE OF SCAM'
Jan 27,2017
1 people found
this helpful
The worst experience with property renting ever.
Absolutely useless, careless and unprofessional service. Moreover they scam and try to get as much money as they can. They were calling and chasing me all way long to receive holding deposit and those fees from me total £ 497.50, I paid all fees and tenancy charges such as deposit and 1 month rent on time.
On a move in day i was shocked when entered the property ( which was viewed and promised at the certain condition), the property was flooded, moulded and dirty. They did not bother to ensure that the property has no issue to move in, they just let me ( at that time I was 7 months pregnant) and my 7 yo daughter to move in. Then they were hiding for 2 days from my emails and phone calls about the repairs etc. When I've turned into the brunch they said I can ekither wait for the repair or they are keep to return all my money back and I can pull out from the tenancy, of course I've accepted that offer. After a week they only returned the deposit and 1 month rent and held £ 497.50 agency fees saying that they've done those job which was only to find a suitable tenant to the landlord.
I would never recommend to anyone to have deal with Abbotts Cambridge or with any of a Countrywide agents.
Comment on agent fees
Overcharging fees: £ 497.50 in Cambridge for 1 tenant.
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Opening Hours
Address

Abbotts Lettings
60 Regent Street
Cambridge
Cambridgeshire
CB2 1DP
01223 258382

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 25% 33% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 2 0 3 0 0 0 0 0 0
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“From start to finish Abbotts have been extremely frustrating. I ......”

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Aug 18,2017
Minithumbdown
By: 'Sinead'
Aug 18,2017
4 people found
this helpful
From start to finish Abbotts have been extremely frustrating. I would never use them again. They initially quoted fees of over £600 to complete the tenancy agreement, more than double of any of their competitors. When challenged they reduced the fees to £300, still more than their ...
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Comment on agent fees
The fees are extortionate. More then double most other agents quoted us. They also dropped the fee when bartered so don't accept the first fee.
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“The worst experience with property renting ever.Absolutely useless, careless ......”

Share on :
Jan 27,2017
Minithumbdown
By: 'THE WORST AGENT EVER. BE AWARE OF SCAM'
Jan 27,2017
1 people found
this helpful
The worst experience with property renting ever. Absolutely useless, careless and unprofessional service. Moreover they scam and try to get as much money as they can. They were calling and chasing me all way long to receive holding deposit and those fees from me total £ 497.50, ...
read full review
Comment on agent fees
Overcharging fees: £ 497.50 in Cambridge for 1 tenant.
Attachments

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“The branch found good tenants but "Sparks" have interfered by ......”

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Nov 19,2015
Minithumbdown
By: 'John Grefe'
Nov 19,2015
1 people found
this helpful
The branch found good tenants but "Sparks" have interfered by taking over both flats without the consent of the landlord. After the first time this had happened I warned Abbotts that if this isn't stopped my business will go elsewhere. As it has happened again ...
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What agent could do to change your mind?
DO NOT PESTER ME please.
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“We rented this property on false pretences. We knew that ......”

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Sep 09,2015
Minithumbdown
By: 'Unimpressed_2015'
Sep 09,2015
2 people found
this helpful
We rented this property on false pretences. We knew that the kitchen floor and units were worn out, but we didn't expect dirty ear buds in the cupboards. Dirty tampon in our toilet radiator. The boiler wasn't working, it had no pressure and we had ...
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“Landlords - do not use this company. Appalling service, they ......”

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Jul 26,2012
Minithumbdown
By: 'Pickle'
Jul 26,2012
5 people found
this helpful
Landlords - do not use this company. Appalling service, they are completely unorganised, do not help or support you as a lanlord and certainly do not provide 'full management'. I found myself having to sort out everything and the agency gave my personal details out ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 8:59 AM 03/09/2018 by heather heather

Awards won by Abbotts Lettings, Cambridge CB2 1DP


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