“First of all, I envy That Property Ltd for trying ......”
2 Star Review
Jan 25,2017
By:
'38'
Jan 25,2017
Branch: Wilmslow, 5 Orchard Close,
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: M156
Branch: Wilmslow, 5 Orchard Close,
Lettings (as a Tenant)
Postcode: M156
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people found
this helpful
First of all, I envy That Property Ltd for trying their best in running a business that consists of 1-2 persons. You can meet the full team here:-
Whilst we had a number of problems with them, some minor, some not so much, I'll just describe a few. When we initially moved into our house we immediately noticed small bits of glass in the downstairs corridor. This was trailing from a bedroom in which you could tell a window had previously been smashed (due to a robbery).
The landlord had handed over the management of the house from C&R properties to That Property Ltd. When they took over they told us we couldn't move in until a certain date (later than originally told). This was due to the current tenants still living there and the property needing cleaning (as they had told us). When we provided evidence of the original move in date, we were then told we could move in.
So were there still tenants occupying the property? Did the property get cleaned before we moved in? That Property seemed very confident that the place had been cleaned....
Before the move in date we were asked to provide evidence of paid admin fees, deposits and rent before we could enter the property. This was due to the change of the letting agent. We instantly felt somewhat let down in our new relationship with That Property as there seemed to be a lack of trust to begin with. Why should we supply all this evidence when they should be asking the previous lettings agency?
A subsequent meeting about the glass with the manager resulted in just receiving managerial tactics. He didn't come across very genuine. Phrases such as "it should've been picked up by the cleaning team (queue silence)" resulted in us feeling like we let him off.
Some of our deposits were robbed off us after the tenancy had ended. Two attempts at reporting a water leak from the bathroom through to the ground floor had resulted in the maintenance man adding more and more silicone sealant. The leak had already happened, the wooden floorboards were probably already rotting. So what did they do? Fine us for the rotting bath seal, new tiles, and for more cleaning to be done. Which we argued the property was left in a better state then we recieved it. Bearing in mind, they didn't claim all the money they wanted from us.
All in all, we loved our property, That Property, not so much.
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