33% sales valuation accuracy
33% sales fee satisfaction
100% lettings valuation accuracy
50% lettings fee satisfaction
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Jan 25,2017
Jan 25,2017
5
people found
this helpful
this helpful
First of all, I envy That Property Ltd for trying their best in running a business that consists of 1-2 persons. You can meet the full team here:-
Whilst we had a number of problems with them, some minor, some not so much, I'll just describe a few. When we initially moved into our house we immediately noticed small bits of glass in the downstairs corridor. This was trailing from a bedroom in which you could tell a window had previously been smashed (due to a robbery).
The landlord had handed over the management of the house from C&R properties to That Property Ltd. When they took over they told us we couldn't move in until a certain date (later than originally told). This was due to the current tenants still living there and the property needing cleaning (as they had told us). When we provided evidence of the original move in date, we were then told we could move in.
So were there still tenants occupying the property? Did the property get cleaned before we moved in? That Property seemed very confident that the place had been cleaned....
Before the move in date we were asked to provide evidence of paid admin fees, deposits and rent before we could enter the property. This was due to the change of the letting agent. We instantly felt somewhat let down in our new relationship with That Property as there seemed to be a lack of trust to begin with. Why should we supply all this evidence when they should be asking the previous lettings agency?
A subsequent meeting about the glass with the manager resulted in just receiving managerial tactics. He didn't come across very genuine. Phrases such as "it should've been picked up by the cleaning team (queue silence)" resulted in us feeling like we let him off.
Some of our deposits were robbed off us after the tenancy had ended. Two attempts at reporting a water leak from the bathroom through to the ground floor had resulted in the maintenance man adding more and more silicone sealant. The leak had already happened, the wooden floorboards were probably already rotting. So what did they do? Fine us for the rotting bath seal, new tiles, and for more cleaning to be done. Which we argued the property was left in a better state then we recieved it. Bearing in mind, they didn't claim all the money they wanted from us.
All in all, we loved our property, That Property, not so much.
Whilst we had a number of problems with them, some minor, some not so much, I'll just describe a few. When we initially moved into our house we immediately noticed small bits of glass in the downstairs corridor. This was trailing from a bedroom in which you could tell a window had previously been smashed (due to a robbery).
The landlord had handed over the management of the house from C&R properties to That Property Ltd. When they took over they told us we couldn't move in until a certain date (later than originally told). This was due to the current tenants still living there and the property needing cleaning (as they had told us). When we provided evidence of the original move in date, we were then told we could move in.
So were there still tenants occupying the property? Did the property get cleaned before we moved in? That Property seemed very confident that the place had been cleaned....
Before the move in date we were asked to provide evidence of paid admin fees, deposits and rent before we could enter the property. This was due to the change of the letting agent. We instantly felt somewhat let down in our new relationship with That Property as there seemed to be a lack of trust to begin with. Why should we supply all this evidence when they should be asking the previous lettings agency?
A subsequent meeting about the glass with the manager resulted in just receiving managerial tactics. He didn't come across very genuine. Phrases such as "it should've been picked up by the cleaning team (queue silence)" resulted in us feeling like we let him off.
Some of our deposits were robbed off us after the tenancy had ended. Two attempts at reporting a water leak from the bathroom through to the ground floor had resulted in the maintenance man adding more and more silicone sealant. The leak had already happened, the wooden floorboards were probably already rotting. So what did they do? Fine us for the rotting bath seal, new tiles, and for more cleaning to be done. Which we argued the property was left in a better state then we recieved it. Bearing in mind, they didn't claim all the money they wanted from us.
All in all, we loved our property, That Property, not so much.
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May 10, 2017
Absolutely priceless repsonse - 'In this particular case the deductions made were mostly due to poor cleaning state the property was left in' - in short you didnt refurbush the whole house saving the landlord cost, ergo making david look good.. therefore it was in a 'bad state' - honestly cant wait to upload pics / videos of my current disputed 'poorly' cleaned apartment so you can see im not just an unecessarily disgruntled tenant but rather the fact that David is the reason Agencys get a bad name from trying to profit from deposits! Mar 16, 2017
Thank you for your comments, I am sorry to hear you were unhappy with your experience and due to the nature of your comments I would like to respond. I understand tenants can become angry and disheartened when deductions are made from their deposits and this is totally normal. Unfortunately deposit deductions are necessary when the property has not been looked after in the correct manner. The only way deductions can legally made is with a full property inspection and inventory and evidence showing the damages caused. If tenants dispute deductions there is a legal cause and a complete deposit dispute service which is an independent government ran service.
In this particular case the deductions made were mostly due to poor cleaning state the property was left in. We put the landlords proposed deductions to the tenants and these were disputed. As per the correct process the matter was then passed on to the independent adjudicator who agreed with some deductions and not others. This decision was accepted and the correct portions of deposits were returned to both the tenants and landlord. All decisions are based on full evidence, including pictures, cleaning bills, inventories etc, the tenants have full access to all evidence.
I understand you may still not be happy with the final deductions made but this decision is made with an independent government body who clearly agreed that these deductions were valid due to the poor state of some areas.
In relation to individual repairs and meetings throughout your tenancy these were resolved at the time.
In relation to proof of funds being paid to a previous agent, I'm afraid we would not have access to their financial records so this would be impossible to gather. at the time it was a very simple procedure for you as tenants to show when you paid fees, deposits etc so this could be cleared up very quickly. this was not raised as an issue at the time so I'm unsure why it is raised as an issue now.
I believe these comments maybe related to the un-happiness in having part of your deposits deducted.
If I can help any further or clarify any comments please contact me directly at the office.
Regards
David Tommis
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Latest Reviews
19th Aug 2022
reviewed by 'Naomi Zeraati'
25th Jan 2017
reviewed by '38'
13th Feb 2014
reviewed by 'Harry'
Opening Hours
Address
That Property Limited
5 Orchard Close,
Wilmslow
Cheshire
SK9 6AU
01625 471115
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 33% | 33% | £0 | £0 |
| Lettings | 100% | 50% | £795 | £795 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 0 | 0 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Aug 19,2022
Aug 19,2022
0
people found
this helpful
this helpful
I’ve rented my property in Didsbury, Manchester with larger agencies in the past, And I just wish I’d found David and his team earlier.
Their management fees are very competitive, communication always professional and prompt and I finally feel confident that my property ...
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May 26,2017
May 26,2017
4
people found
this helpful
this helpful
** Responses to davids alleged damage have been removed off / blocked from his facebook - strange that david? ** Please see images of alleged damage and removed comments on google - uploaded there so you can witness first hand davids childishness and sheer desperation to make money ...
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Comment on agent fees
N/a - £180 so around avereage, considering they dont carry out checks.
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May 26,2017
May 26,2017
2
people found
this helpful
this helpful
**^ PHOTOS of davids stupidly ridiculous requests posted along with deleted Facebook posts - David doesn't like People leaving factual reviews about his antics and various 'dissolved companies'
Wish id have read these reviews prior to renting with these guys! Stayed in a property two years ...
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Comment on agent fees
£300 - excessive
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Jan 08, 2019
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(1)
Having been a previous tenant myself with That Property I completely agree with the points that are made as I had a similar experience. I reported damp from a leak in the flat above and it was over 2 weeks before anything was done. In fact you were lucky as you received a humidifier, I didn't. The fact that you are pressured into not having a periodic tenancy once your contract has elapsed (with the threat of a section 21 drafted into your agreement) is preposterous. Fees are really over the to ...
Jan 25,2017
Jan 25,2017
5
people found
this helpful
this helpful
First of all, I envy That Property Ltd for trying their best in running a business that consists of 1-2 persons. You can meet the full team here:-
Whilst we had a number of problems with them, some minor, some not so much, I'll ...
read full review
read full review
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Yes
Yes
May 10, 2017
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(2)
Absolutely priceless repsonse - 'In this particular case the deductions made were mostly due to poor cleaning state the property was left in' - in short you didnt refurbush the whole house saving the landlord cost, ergo making david look good.. therefore it was in a 'bad state' - honestly cant wait to upload pics / videos of my current disputed 'poorly' cleaned apartment so you can see im not just an unecessarily disgruntled tenant but rather the fact that David is the reason Agencys get a bad ...
Feb 13,2014
Feb 13,2014
4
people found
this helpful
this helpful
Absolutely diabolical service. A one man band who masquerades as a company offering a 'quality service' that falls well below standard. Takes forever to arrange repairs, never phones back when'they' say 'they' will, and writes up dodgy tenancy agreements with terms that would not stand ...
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What agent could do to change your mind?
Better customer service. Don't promise the earth and pretend you can deliver a service to tenants when you fail Everytime. Drop the know-it-all attitude and employ more staff with an office!Attached Filesnbsp;
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“Really really impressed with David's helpfulness, honesty, promptness, and reliability. ......”
Jun 22,2012
Jun 22,2012
0
people found
this helpful
this helpful
Really really impressed with David's helpfulness, honesty, promptness, and reliability. I cannot fault him, he found good tenants for my property very quickly, and within a couple of weeks they were able to move in.
Every month I am sent a landlords report so that ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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