To being with Daniel Watney seemed like the dream managing agents - complete with their own maintenance helpdesk. In reality it was very different. Once we had paid our money and moved in, we never got a response to any of the ongoing maintenance queries. they poorly project managed agreed works that should have been completed before we moved in. THen ignored almost every email we sent thereafter - so much so that the owner of the building has now instructed another company to take over.
be careful ...