Abbotts Lettings
Bury St Edmunds, IP33
2.3/5, 3 reviews
33% recommended
50% sales valuation accuracy
0% sales fee satisfaction

“I am appalled with the lack of communication with the ......”

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Jan 19,2017
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By: 'Zara white'
Jan 19,2017
3 people found
this helpful
I am appalled with the lack of communication with the PROPERTY management team at Abbotts. I believe these ladies that manage our property are based in Norwich as it is an 01603 number - Kim and Lisa? And I will be Submitting a formal complaint! We have had multiple problems with our property to the point we have gone without water for several days. I find Kim to be continuously rude and if I was her manager I would be putting her through a re-training programme as her customer service ability is awful beyond belief. I have had a request in to refit our mauldy rotting light socket in the bathroom for almost 2 weeks, I am still yet to hear back! My partner and I work full time therefore as it is dark when we leave and when we get home we are having to use phone lights to wash or go elsewhere for simple sanitary. Regardless of the daily chasing and calling property management they NEVER return my calls and are very unprofessional and uncooperative. Not only this we were told before agreeing to rent the property that our landlord is a quick responder and all our issues with the flat would be sorted quickly an effiently, our landlord lives abroad and is a nightmare to get hold of so yet again.. Poor service! I am more than fed up with the service from property management and have never come across such a poor service.
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Opening Hours
Address

Abbotts Lettings
1 Risbygate Street
Bury St Edmunds
Suffolk
IP33 3AA
01284 799493

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 50% 0% £310,000 £310,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
1 0 0 1 0 0 0 0 0 1
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Totally Unprofessional...”

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Oct 14,2018
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By: 'MrsG'
Oct 14,2018
5 people found
this helpful
After recent dealings with The Sales Department of Abbotts Bury St Edmunds they can only be described as unprofessional,inefficient,unhelpful and rude....
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“I am appalled with the lack of communication with the ......”

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Jan 19,2017
Minithumbdown
By: 'Zara white'
Jan 19,2017
3 people found
this helpful
I am appalled with the lack of communication with the PROPERTY management team at Abbotts. I believe these ladies that manage our property are based in Norwich as it is an 01603 number - Kim and Lisa? And I will be Submitting a formal complaint! We ...
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Bad
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“I recently let my property via Abbotts in Bury. I ......”

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Mar 28,2012
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By: 'Geoff'
Mar 28,2012
3 people found
this helpful
I recently let my property via Abbotts in Bury. I don't usually write reviews but I was surprised at how good the service was. Straightforward, professional and very dedicated to getting good tenants in ASAP, which they did. I can't comment on the other branches ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 9:00 AM 03/09/2018 by heather heather

Awards won by Abbotts Lettings, Bury St Edmunds IP33 3AA


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