“Abbotts Cromer has the worst customer service I have every ......”
1 Star Review
Jan 18,2017
By:
'Disappointed'
Jan 18,2017
Branch: Cromer, 41 Prince Of Wales Road
Services: Lettings (as a Landlord)
Sold price: £130
Would you recommend?: No
Postcode: NR27
Branch: Cromer, 41 Prince Of Wales Road
Lettings (as a Landlord)
Sold price: £130
Postcode: NR27
2
people found
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Abbotts Cromer has the worst customer service I have every experienced. I am a landlord but my tenants also received terrible CS. I had to push them for over a year to help with upgrades to the house (damp and new kitchen). I spoke with them many times on the phone (each time a new person) and even had the tenants contact them. They dragged their heels and I eventually had to cancel my contract with them. The staff I dealt with are unprofessional and clearly didn't have a clue about property management. After cancelling with them I managed to get all the changes to the house made very quickly. Abbott's yearly checkup on the house isn't work the paper it's written on. Terrible customer service.
Comment on agent fees
Agents fees are not worth it as they do not look after the property. They allowed damp to get so bad (no damp when I handed the property to them) that I had to have the entire wall damp proofed and redecorated.
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