“I have rented property in Liverpool for the last 7 years, ......”
1 Star Review
Jan 13,2017
By:
'Adam'
Jan 13,2017
Branch: Liverpool, 405 Smithdown Rd
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: L18
Branch: Liverpool, 405 Smithdown Rd
Lettings (as a Tenant)
Postcode: L18
3
people found
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I have rented property in Liverpool for the last 7 years, unfortunately, one of these years happened to be with a property managed by Property Link. This property was directly above the shop. They were by far the worst agency I have ever dealt with, they were; rude, abrasive, unhelpful and at times aggressive. Problems were never fixed, an example of their awful customer service... In the January our boiler broke, I reported this, no answer for a week, the next week I went down to speak to staff to see if this can be sorted. I happened to see the Director, I asked him if this could be sorted, which he repled 'this is not my problem', even though we paid for gas as we were bills included. No refund was offered and eventually after the exchange the boiler was fixed. I would strongly advocate avoiding Property Link when renting property in Liverpool.
Comment on agent fees
Fees were good - cheap and bills were included which I think is great idea.
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