This was an incredibly protracted experience following a bereavement. We had very few viewings although we were told that the flat had many good selling points. We were advised to put the flat onto the market at a price which quickly had to be brought down as it was over inflated and I am not convinced that this was good advice as it held up the process. We would have appreciated greater honesty in the beginning stages.
What was good was the support we received from Jayne Best. We valued highly her common sense approach, empathy and responsiveness. She was the highlight of the experience and Streets Ahead would be wise to hold on to her!