“To start with this company made us as customers feel ......”
1 Star Review
Jan 04,2017
By:
'David'
Jan 04,2017
Branch: Manchester, St Georges House, 56 Peter St
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: DN8
Branch: Manchester, St Georges House, 56 Peter St
Sales (Prospective customer)
Postcode: DN8
10
people found
this helpful
To start with this company made us as customers feel that we were valued. We were getting 3/4 calls a week from them saying they have had people get in touch asking about our property. To move the process ahead and make it go faster we were asked to pay the solicitor's fee's in advance. We did this, but the people that visited our property stated they felt forced into viewing our's by the agent. One family said our property wasn't within their price range, another said it wasn't in the location they wanted. But both felt pushed into viewing by the agent. Then there are several cancelled appointments.
After FIVE letters sent by registered mail they only replied to one. Various phone calls to them we were always told they would call us back, but they DON'T.
We have had such a bad experience with this company we would advise anymore to look elsewhere before trusting them to deal with your property. If there was a way of giving them a lower rating than one star we would.
Comment on agent fees
You say solicitors fee's are non refundable, so why didn't we get told this, and why did we not get a contact?
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