Jan 06,2017
By: 'Richard and Kate'
Jan 06,2017
3 people found
this helpful
These guys are lovely until the point where hard work and perseverance is needed, then they will lie through their teeth and string you along for months and months without actually doing any real work. We purchased a property through these guys in early 2016 and in each of maybe 30 phonecalls, we were told that the paperwork is being sent over "right now", "this morning", or "first thing tomorrow", which it very rarely was. They are great at talking, but not a lot else. Avoid at all costs.

Another note, the "featured reviews" on this site need paying for. I am sceptical they are real people, because why would anyone other than a company pay to have their review seen? And all of them are 5 stars. And half of them were posted ON THE SAME DAY.

(David, the mortgage advisor, was admittedly fantastic).
Was this helpful? Yes
By: allAgents
Jan 09, 2017
Note from allAgents :
Hello 'Richard and Kate'
With reference to your mention of Agents Featured reviews.
These featured items allow the agents to showcase reviews that normally explain in more detail the reason why the client has given the agent the star rating for their particular experience and can go some way to indicate or validate why the individual branch and the company as a whole, is rated as the are.
The 'Featured Reviews' are a included feature of a support package for agents where we provide priority based administrative assistance and is a paid for subscription. Agents who subscribe do not receive any different treatment than those who do not when it comes to authernticity and our terms and conditions.
Finally, this company has many branches and it is therefore not unusual for there to be more than one review posted in any one day. regards allAgents

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