“Paid for a parking place and couldn't get per......”
1 Star Review
Sep 25,2023
By:
'Gediz'
Sep 25,2023
Services: Lettings (as a Tenant)
Rent PCM: £130
Would you recommend?: No
Postcode: OX1
Lettings (as a Tenant)
Rent PCM: £130
Postcode: OX1
0
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Paid for a parking place and couldn't get permit. I got defrauded by Scott Fraser.
Boris Bobev couldn't sort the permits and I end up paying lots of fines and I am not abşe to use parking space I paid for. Terrible....
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“STAY CLEAR OF SCOTT FRASER...”
1 Star Review
Jul 04,2022
By:
'Vanessa'
Jul 04,2022
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: OX20
Lettings (as a Tenant)
Postcode: OX20
1
people found
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The amount of issues I have encountered with Scott Fraser in the past year is ridiculous! Right from the very first day I was overcharged and spent a whole afternoon sorting out their mistake. It then took three months to receive actual clear answers about ...
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1
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1 Star Review
Oct 22,2020
By:
'Jane'
Oct 22,2020
Services: Lettings (as a Tenant)
Rent PCM: £1325
Would you recommend?: No
Postcode: OX1
Lettings (as a Tenant)
Rent PCM: £1325
Postcode: OX1
1
people found
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Working together with the landlord in order to scam tenants into paying for damages that the tenant didn't do. Please stay away from this agency. My experience is from Oxford, property manager - Rosa Diliberto....
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1
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“Excellent Service both selling and buying...”
5 Star Review
Jul 11,2018
By:
'Lyn'
Jul 11,2018
Services: Sales (as a Vendor)
Sold price: £902000
Would you recommend?: Yes
Postcode: OX2
Sales (as a Vendor)
Sold price: £902000
Postcode: OX2
0
people found
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Really excellent service. We both sold and bought a property through Scott Fraser Summertown Oxford. We received really personal service, including after hours and nothing was too much trouble for Oliver Saxton who handled all of this for us. We cannot recommend more highly.
Also ...
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Comment on agent fees
Fair
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“We have been extremely happy with Scott Fraser for the ......”
5 Star Review
Jan 24,2018
By:
'Susan'
Jan 24,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Postcode: OX2
0
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We have been extremely happy with Scott Fraser for the last seven years. They advised us in the selection and purchase of a house to rent out in Oxford, and assisted in the furnishing of the property for tenants. They have found excellent tenants over ...
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Comment on agent fees
We find their fees very reasonable, particularly given the checks and reports they send regularly, and the responsiveness of their service.
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“We have recently sold our house in Summertown and bought ......”
5 Star Review
Nov 04,2017
By:
'Ruby'
Nov 04,2017
Services: Sales (as a Vendor)
Sold price: £715000
Would you recommend?: Yes
Postcode: OX2
Sales (as a Vendor)
Sold price: £715000
Postcode: OX2
0
people found
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We have recently sold our house in Summertown and bought in Witney. Patrick has guided us through the whole process. He was professional throughout and always quick to respond to our questions. We would definitely, and in fact already have, recommend Scott Fraser....
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Comment on agent fees
Very fair.
0
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“It was a pleasure to work with Emily, Zoe and ......”
5 Star Review
Sep 19,2017
By:
'Liesl'
Sep 19,2017
Services: Lettings (as a Landlord)
Rent PCM: £1050
Would you recommend?: Yes
Postcode: OX&A
Lettings (as a Landlord)
Rent PCM: £1050
Postcode: OX&A
1
people found
this helpful
It was a pleasure to work with Emily, Zoe and the others of the ScottFraser team. Emily and Zoe were so helpful and efficient – completely easy to get hold of, always got back straight away if I had questions, gave useful and balanced advice, radiated ...
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Comment on agent fees
Fees are appropriate for good service
1
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“Great service from the Scott Fraser team - especially Oliver ......”
5 Star Review
Jun 16,2017
By:
'Bob'
Jun 16,2017
Services: Sales (as a Vendor)
Sold price: £760000
Would you recommend?: Yes
Postcode: OX13
Sales (as a Vendor)
Sold price: £760000
Postcode: OX13
0
people found
this helpful
Great service from the Scott Fraser team - especially Oliver who was looking after us.
There was always someone to take a message and these were acted on in good time and we never felt forgotton (as we have in past years with other agents)....
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Comment on agent fees
Real agents fees will always be more than the on-line services, but well worth the money to get helpful, attentive and polite service - nothing was too much trouble.
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“I have been letting my home in Oxford through Scott ......”
5 Star Review
Jan 05,2017
By:
'Valeria'
Jan 05,2017
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Postcode: OX2
0
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I have been letting my home in Oxford through Scott Frazer for the last 4 years and the service has been accurate, friedly, and professional. In the last couple of years I have been dealikng with Zoe and Emily who have been extremely prefessional in particular ...
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“Really great service thoughout the sale of the flat. All ......”
5 Star Review
Nov 04,2016
By:
'Julia'
Nov 04,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OX2
Sales (as a Vendor)
Postcode: OX2
0
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Really great service thoughout the sale of the flat. All the members of the staff were helpful and courteous at all times, and coped with delays and last minute requests with complete professionalism. Thank you!...
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Comment on agent fees
Good
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“A very challenging house sale journey (9 months, 3 buyers) but Nicola ......”
5 Star Review
Jan 29,2016
By:
'Mrs'
Jan 29,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: OX2
Sales (as a Vendor)
Postcode: OX2
0
people found
this helpful
A very challenging house sale journey (9 months, 3 buyers) but Nicola and co were proactive and helpful throughout. The sale fell through twice - buyer pulling out at the last minute or being made redundant.. After each time, we accepted offers within a week of going ...
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“We have one 4-bed town house property located at Oxford's ......”
5 Star Review
Dec 21,2015
By:
'Young'
Dec 21,2015
Services: Lettings (as a Landlord)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Rent PCM: £2100
Postcode: OX2
0
people found
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We have one 4-bed town house property located at Oxford's most sought-after area in north Oxford. It was bought a couple of years ago from Scott Fraser and managed by Scott Fraser since then. We reckon Scott Fraser on Banbury Road is an excellent agent ...
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“Zoe was very friendly and helpful and the agency in ......”
5 Star Review
Dec 18,2015
By:
'Ana'
Dec 18,2015
Services: Lettings (as a Tenant)
Rent PCM: £2200
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Tenant)
Rent PCM: £2200
Postcode: OX2
0
people found
this helpful
Zoe was very friendly and helpful and the agency in general has been superb. We are really happy in our new home! :)...
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“Emily and Zoe were very organised on both occasions that ......”
4 Star Review
Dec 17,2015
By:
'TB'
Dec 17,2015
Services: Lettings (as a Landlord)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Rent PCM: £1100
Postcode: OX2
0
people found
this helpful
Emily and Zoe were very organised on both occasions that we used them to rent our flat. Chris Carter the property manager has also been a help too. We chose them because they were very competitive on price for the managed service they were offering ...
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“We bought our flat in Oxford through Scott Fraser and ......”
5 Star Review
Dec 15,2015
By:
'Jane'
Dec 15,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX1
Lettings (as a Landlord)
Postcode: OX1
0
people found
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We bought our flat in Oxford through Scott Fraser and have let it through them for the last 15 years. We chose them because we thought they would provide a personal service and we have not been disappointed.
We have always found them very easy and ...
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“My house has been rented through Scott Fraser for nearly ......”
5 Star Review
Dec 14,2015
By:
'VP'
Dec 14,2015
Services: Lettings (as a Landlord)
Rent PCM: £3700
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Rent PCM: £3700
Postcode: OX2
0
people found
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My house has been rented through Scott Fraser for nearly four years now and their service has been impeccable. They listen to my concerns as landlady and are proactive in making the tenants feel comfortable and looked after in my property. This is what I ...
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Comment on agent fees
They are not cheap but their service is very professional.
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“Scott Fraser have managed our property in Oxford since mid 2000. ......”
5 Star Review
Dec 07,2015
By:
'Peter'
Dec 07,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Postcode: OX2
0
people found
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Scott Fraser have managed our property in Oxford since mid 2000. Over that time we have had regular updates on the state of the property. All maintenance has been attended to appropriately and with a minimum of fuss. Naturally over such a period there have been ...
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“Scott Fraser have managed our rental property for 14 years. It ......”
5 Star Review
Dec 07,2015
By:
'Anthony'
Dec 07,2015
Services: Lettings (as a Landlord)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Rent PCM: £1500
Postcode: OX2
0
people found
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Scott Fraser have managed our rental property for 14 years. It has been rented throughout this period with no voids. They have handled all the normal issues very efficiently. I would recommend them without hesitation....
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“Find tenants, deal with references; personal and financial and all ......”
5 Star Review
Dec 05,2015
By:
'waterways'
Dec 05,2015
Services: Lettings (as a Landlord)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Rent PCM: £1300
Postcode: OX2
0
people found
this helpful
Find tenants, deal with references; personal and financial and all paper work. Deal with required regulations and certifications. Regular maintenance check and deal with any arising issues - at, to date, a reasonable price. There have been persistent issues about getting the monthly statement delivered ...
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“Karen Wrigley has accompanied us during the whole process of ......”
5 Star Review
Dec 01,2015
By:
'Adrian'
Dec 01,2015
Services: Sales (as a Buyer)
Sold price: £410000
Would you recommend?: Yes
Postcode: OX2
Sales (as a Buyer)
Sold price: £410000
Postcode: OX2
0
people found
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Karen Wrigley has accompanied us during the whole process of purchasing our Willowbrook property. She has been very forthcoming, making us feel at ease and in control even in situations which objectively were tense. She helped us understand different stages in the general development, she ...
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“Pleasure to work with. Zoe is great and took care ......”
5 Star Review
Nov 17,2015
By:
'Lior'
Nov 17,2015
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: OX1
Lettings (as a Tenant)
Postcode: OX1
0
people found
this helpful
Pleasure to work with. Zoe is great and took care of all of our requests promptly and professionally. Property manager, Chris, is always keen to help and support. Highly recommended!...
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“Scott Fraser were excellent in the follow up and providing ......”
5 Star Review
Nov 09,2015
By:
'Caryn'
Nov 09,2015
Services: Lettings (as a Tenant)
Rent PCM: £2300
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Tenant)
Rent PCM: £2300
Postcode: OX2
0
people found
this helpful
Scott Fraser were excellent in the follow up and providing us properties to look at that met our requirements. Zoe is great to deal with - efficient, professional but also with a very friendly and collaborative approach. Since moving in we have had a few ...
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“Zoe has been very helpful and always available. So far, ......”
5 Star Review
Nov 05,2015
By:
'Meurisse'
Nov 05,2015
Services: Lettings (as a Tenant)
Rent PCM: £1800
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Tenant)
Rent PCM: £1800
Postcode: OX2
0
people found
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Zoe has been very helpful and always available. So far, every little thing we had to get fixed was fixed rapidly, and when once the entire electricity went down apparently because of humidity we had someone to fix it within a few hours after I ...
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“Zoe has been a fantastic estate agent to us at ......”
5 Star Review
Jul 31,2015
By:
'FS'
Jul 31,2015
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: OX1
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: OX1
0
people found
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Zoe has been a fantastic estate agent to us at Castle Mews. We have been in this property since last August. Upon finding this property, Zoe led us through the signing up process efficiently and informatively. We were also presented with a really detailed synopsis ...
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Comment on agent fees
Expected.
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“Excellent service - would use and recommend them anytime for ......”
5 Star Review
Jul 23,2015
By:
'Teresa'
Jul 23,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Postcode: OX2
0
people found
this helpful
Excellent service - would use and recommend them anytime for the following reasons:
- management of property : inspection, maintenance, correspondence and reports all carried out professionally, regularly and timely on behalf of Landlord. Chris Carter, Charlotte Bradshaw, Lacra Butan
- letting and marketing: again spot ...
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Comment on agent fees
Very fair.
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“We thought our complicated sale and purchase were impossible, especially ......”
5 Star Review
Jul 13,2015
By:
'Jocelyn'
Jul 13,2015
Services: Sales (as a Vendor)
Sold price: £420000
Would you recommend?: Yes
Postcode: OX2
Sales (as a Vendor)
Sold price: £420000
Postcode: OX2
0
people found
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We thought our complicated sale and purchase were impossible, especially as we were working abroad at the time, but Scott Fraser managed to do it for us. The vision and energy of Nicola Horner in the Summertown office was crucial, as was her ability to ...
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Comment on agent fees
The fees were not low, but the service was excellent and fast.
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“We have not worked with Scott Fraser for very long, ......”
4 Star Review
Jun 09,2015
By:
'J'
Jun 09,2015
Services: Lettings (as a Landlord)
Sold price: £620000
Would you recommend?: Yes
Postcode: OX1
Lettings (as a Landlord)
Sold price: £620000
Postcode: OX1
0
people found
this helpful
We have not worked with Scott Fraser for very long, but so far they have provided professional and efficient service. We live overseas so we needed a trustworthy company to manage property. So far we are not disappointed and we feel confident that our property ...
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“They did an excellent job through out the sale process ......”
5 Star Review
Dec 08,2014
By:
'recep'
Dec 08,2014
Services: Sales (as a Vendor)
Sold price: £465000
Would you recommend?: Yes
Postcode: OX2
Sales (as a Vendor)
Sold price: £465000
Postcode: OX2
1
people found
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They did an excellent job through out the sale process I will certainly use them again for future dealings I can recommend them to every one without hesitation...
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1
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“On the negative side, in the 10+ years I've been letting ......”
3 Star Review
Sep 23,2013
By:
'Mike'
Sep 23,2013
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: OX2
Lettings (as a Landlord)
Postcode: OX2
0
people found
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On the negative side, in the 10+ years I've been letting through Scott Fraser, I've had repeated occasions to complain that, below M.D. level, I feel I've ben dealing with individuals, not members of a team. For instance, when I ask each new member 'how ...
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“The worst letting agency I have ever dealt with. They ......”
1 Star Review
Aug 25,2011
By:
'babakhis'
Aug 25,2011
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
4
people found
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The worst letting agency I have ever dealt with. They have very high application fees, as well as other fees associated with the tenancy that are beyond anything charged by other oxford letting agencies. These high fees are not justified by their service, which was ...
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people found
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Best Wishes,
Emily