“While renting our experience with the agent was relatively smooth. ......”
2 Star Review
Dec 09,2016
By:
'Peter'
Dec 09,2016
Branch: Southampton, 28 London Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: SO14
Branch: Southampton, 28 London Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: SO14
2
people found
this helpful
While renting our experience with the agent was relatively smooth. However, the process of signing the contract and of leaving was made difficult by the agents. When moving in we were told numerous points about the flat / the process which turned out to be untrue or were never done (examples in lower box). It also seems somewhat unfair to charge a fee to sign, renew and leave the property, especially when we had also spoken directly with the landlord for the renewal.
When the washing machine broke Your Move were also quite adversarial, threatening us with having to pay for it until the engineer verified that it wasn't the tenants fault it had broken. All in all would not recommend if you want a smooth process to get into the house.
Comment on agent fees
Not unreasonable in value, but it felt like we were being ripped off to be charged to sign, renew and leave the property with fees on top of the rent
2
people found
this helpful
Was this helpful?
Yes