As a considered and careful person, it pains me to disapprove of anybody or any organisation either publicly or privately. BUT - My advice is clear: STAY AWAY from Ludlow Thompson.
Unfortunately I can not go into the details of this, as I am at present preparing to take Ludlow Thompson to the small claims court.
Having engaged a solicitor that believes no court in the land would find in favor of Ludlow Thompson, I have 2 separate sets of evidence, and whiteness that can verify the agent has breached my contract with them. I have asked them to wave their charges as I actually had to evict the tenants they found for me with in the first week - I don't blame the tenants as they were told some un truths, about what they could do with the property. Again I have evidence of this. I believe Ludlow Thompson have taken advantage of the tenants I had to evict, because of there lack of English and perhaps naivety.
What am I doing about them?
1) The Office of Fair trading is looking into the terms and conditions of the contract with me the landlord and the tenancy agreement. By the way - the OFT have a special department that deals with agents. Every contact in the UK is only valid if the terms and conditions are fair and reasonable along with subsequent charges.
2) I have also been in contact with BBC's Watchdog - it seems there are a lot of very unhappy people with Ludlow Thompson out there. You just have to google '